Reviews
Agreed to meet at 10 AM to take a used car for a test
Agreed to meet at 10 AM to take a used car for a test drive and pre-purchase inspection. At 9:58 they tell me they sold the car to someone else even after I explained to them that I would be driving an hour to the dealership. If I could give 0 stars, I would.
Agreed to meet at 10 AM to take a used car for a test
Agreed to meet at 10 AM to take a used car for a test drive and pre-purchase inspection. At 9:58 they tell me they sold the car to someone else even after I explained to them that I would be driving an hour to the dealership. If I could give 0 stars, I would.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My search for a used truck started with 3 dealers .
My search for a used truck started with 3 dealers . Mo was my salesperson at Bull Valley Ford, he explained everything and was pleasant and knowledgeable. I recommend shopping with Bull Valley Ford and ask for Mo for a smooth experience. Bob R
My search for a used truck started with 3 dealers .
My search for a used truck started with 3 dealers . Mo was my salesperson at Bull Valley Ford, he explained everything and was pleasant and knowledgeable. I recommend shopping with Bull Valley Ford and ask for Mo for a smooth experience. Bob R
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a used 2021 Ford Ranger from this dealer about
Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!
Purchased a used 2021 Ford Ranger from this dealer about
Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Janel and Dave very helpful.
Janel and Dave very helpful. I wanted a jeep. I saw one online so wanted to check it out it was missing a few things I really wanted. Janel went Dave and talking Dave said there was one that just came in the night before. I took it on a test drive yes that was the one. Went back in Dave was doing magic with numbers found the one so I bought my jeep. Only have great things to say. I would definitely tell my friends to come her. This has been the most comfortable atmosphere. Thank you Janel and Dave
Janel and Dave very helpful.
Janel and Dave very helpful. I wanted a jeep. I saw one online so wanted to check it out it was missing a few things I really wanted. Janel went Dave and talking Dave said there was one that just came in the night before. I took it on a test drive yes that was the one. Went back in Dave was doing magic with numbers found the one so I bought my jeep. Only have great things to say. I would definitely tell my friends to come her. This has been the most comfortable atmosphere. Thank you Janel and Dave
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not so positive of experience.
Not so positive of experience. Tora I talked to online about a vehicle said a vehicle was “ leveled”when asked, which was in fact false. When I called after driving 5 hrs back and fourth and taking the vehicle home, Dave would not help me. Said we won’t be able to agree on what what said and was a typical car salesman attitude when challenged with I didn’t feel this was ethical. Mo, the sales guy complete unorganized mess, couldn’t find the spare tires owed to us and they had to drive them 2.5 hrs one way a few days later. Vehicle is solid, but the sales and experience after the sale has been poor. I would be careful.
Not so positive of experience.
Not so positive of experience. Tora I talked to online about a vehicle said a vehicle was “ leveled”when asked, which was in fact false. When I called after driving 5 hrs back and fourth and taking the vehicle home, Dave would not help me. Said we won’t be able to agree on what what said and was a typical car salesman attitude when challenged with I didn’t feel this was ethical. Mo, the sales guy complete unorganized mess, couldn’t find the spare tires owed to us and they had to drive them 2.5 hrs one way a few days later. Vehicle is solid, but the sales and experience after the sale has been poor. I would be careful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My wife and I enjoyed our visit and follow-on discussions
My wife and I enjoyed our visit and follow-on discussions regarding the potential purchase of a used 2022 Ford F150. Janel was very knowledgeable and helpful as was Dave Demma, the used car Sales Manager. We were not able to come to an agreement but we all parted as friends. We will definitely come back when we need a new vehicle.
My wife and I enjoyed our visit and follow-on discussions
My wife and I enjoyed our visit and follow-on discussions regarding the potential purchase of a used 2022 Ford F150. Janel was very knowledgeable and helpful as was Dave Demma, the used car Sales Manager. We were not able to come to an agreement but we all parted as friends. We will definitely come back when we need a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely terrible.
Absolutely terrible. They will say anything get you in the door, then insult you with a ridiculously low car trade in value. I told them what KBB offered me, I was told "KBB does not write checks!" What? Talk about a way to ensure a loss of business!
Absolutely terrible.
Absolutely terrible. They will say anything get you in the door, then insult you with a ridiculously low car trade in value. I told them what KBB offered me, I was told "KBB does not write checks!" What? Talk about a way to ensure a loss of business!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very excellent Escape 2020!
Very excellent Escape 2020! Mike was wonderful with his courteous customer service. This is a store I would like to use again.
Very excellent Escape 2020!
Very excellent Escape 2020! Mike was wonderful with his courteous customer service. This is a store I would like to use again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was looking for a truck that was pretty specific and
I was looking for a truck that was pretty specific and not easy to find. I worked with Johnny and Dave and they got me the exact truck I was looking for. I really appreciate their diligence and hard work to locate and retrieve ( Green Bay) my perfect truck.
I was looking for a truck that was pretty specific and
I was looking for a truck that was pretty specific and not easy to find. I worked with Johnny and Dave and they got me the exact truck I was looking for. I really appreciate their diligence and hard work to locate and retrieve ( Green Bay) my perfect truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Excellent good deal and very professional, good
Very Excellent good deal and very professional, good service ni the best ya very fast
Very Excellent good deal and very professional, good
Very Excellent good deal and very professional, good service ni the best ya very fast
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car