Simmons Rockwell Chevrolet Buick GMC

Reviews

4.6
(30 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.3

Horrible customer service

Horrible customer service. Will not return calls . Nothing but lies . Would not go back to but a vechicle. Buyers beware they didn't even do paper work right because they are pushing you out the door.

Dealer response

Hello, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (607) 776-7600. We look forward to hearing from you.

3.3

Just so disappointed!

Bought a used 2017 Chevy Trax never got a carfax on it, was never told that it was hit by a deer twice! Now I bought the carfax myself and it was on there never buy a car here ever again! Bunch of SHISTERS..

Dealer response

Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (607) 776-7600 when you can so we can address this situation directly. Thank you and have a great day.

5.0

Service review

I have had my truck in on a couple occasions for warranty repairs. This last time it was out of warranty. I dropped it off and they got right on it and were very thorough and did a great job. This truck is one of 4 vehicles that I have purchased from Simmons dealers. It has always been a good experience.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Yearly inspection review

Very satisfied with the staff and the service. Always dependable.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

4.7

Auto Purchase

We drove two hours to purchase a car. One being that they had the exact car we wanted. Two overall it was the best Deal we could find to fit our budget. We will not hesitate contacting them in the future Thanks

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

5.0

New truck

Very good ,sales person Paul Parshall was well informed, and very helpful thru the purchasing process.

Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Simmons Rockwell Chevrolet Buick GMC!

5.0

Great experience!

My experience with Simmons-Rockwell was awesome. They were kind and patient. Above all, they were not pushy as are other dealerships I?ve done business with.

Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Constance Howard

Simmons Rockwell has the best of everything.....Good inventory of Chevrolet and awesome sales crew! They had what I was looking for. This is our 5th Chevy that we bought from them as NO ONE can beat their prices! Always worth the drive from Pennsylvania to New York! Always recommending them to friends!

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5.0

Great customer service

The salesman i have been working with has done all he is able to do to find me the best deal possible. He also assists me in setting up my oil changes.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

5.0

2019 chevy Silverado

Excellent!!!The buying process was smooth and Paul was a ?

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