Reviews
My service writer, Jeff, went the extra mile for me and was a pleasure to work with. This is refreshing when using a dealer service department.
My service writer, Jeff, went the extra mile for me and was a pleasure to work with. This is refreshing when using a dealer service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
I’m happy with the results and the service . I’m treated like family here from Jeff and Mike
I’m happy with the results and the service . I’m treated like family here from Jeff and Mike
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!
My favorite part of owning a BMW is the fantastic service Alex gives. I always feel appreciated as a customer
My favorite part of owning a BMW is the fantastic service Alex gives. I always feel appreciated as a customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Trevor, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Alex Flinn was my service writer this visit. I’ve worked with the rest of the team, but prefer to work with Alex for future visits.
Alex Flinn was my service writer this visit. I’ve worked with the rest of the team, but prefer to work with Alex for future visits.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charlie, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!
Jeff Hulsebus was very helpful and professional! He will be mu new go to with questions and concerns. I highly recommend this dealership as well as requesting his help
Jeff Hulsebus was very helpful and professional! He will be mu new go to with questions and concerns. I highly recommend this dealership as well as requesting his help
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kim, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Thanks for the recommendation, and have an amazing day!
My service advisor Jeff Hulsebus was awesome, very knowledgeable & a pleasure to work with. I highly recommend bringing your vehicle to Bill Jacob's BMW.
My service advisor Jeff Hulsebus was awesome, very knowledgeable & a pleasure to work with. I highly recommend bringing your vehicle to Bill Jacob's BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brian, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!
Just completed regular service on our X3 at Bill Jacobs and it was a great experience. Our Service Advisor Jeff Hulsebus listened intently as we described some day-to-day driving concerns, and he was quick to get us a quote for replacement tires which we had installed. Once Jeff had a good feel for the likely service time he proactively offered a loaner which was super helpful.
Just completed regular service on our X3 at Bill Jacobs and it was a great experience. Our Service Advisor Jeff Hulsebus listened intently as we described some day-to-day driving concerns, and he was quick to get us a quote for replacement tires which we had installed. Once Jeff had a good feel for the likely service time he proactively offered a loaner which was super helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great from beginning to end, everyone I worked with was great , my advisor Mike A was knowledgeable about my concern and was able it have it addressed and taken care of
Great from beginning to end, everyone I worked with was great , my advisor Mike A was knowledgeable about my concern and was able it have it addressed and taken care of
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Christopher, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.
Thank you Mike A. for the exceptional service visit. Always a quick and effluent appointment.
Thank you Mike A. for the exceptional service visit. Always a quick and effluent appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Antonina, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Went into Bill Jacobs with an check engine light and my advisor Mike Alwin handle the situation incredibly, get me a loaner car and having my vehicle serviced and fixed that afternoon.
Went into Bill Jacobs with an check engine light and my advisor Mike Alwin handle the situation incredibly, get me a loaner car and having my vehicle serviced and fixed that afternoon.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, we are thrilled to hear about your positive experience with Bill Jacobs! Our team takes pride in providing exceptional customer service, and we are glad that Mike went above and beyond to assist you with your check engine light. Thank you for choosing us for your vehicle needs.