Reviews
My service visit was very informative. I met with Alex Flinn and gained some knowledge about owning a BMW. I appreciated the time spent with the customer.
My service visit was very informative. I met with Alex Flinn and gained some knowledge about owning a BMW. I appreciated the time spent with the customer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Russ and Mike were extremely accommodating and flexible. Negotiations were professional and respectful and communications were open and timely, This is the 4th BMW I've bought from this dealership and I highly recommend them.
Russ and Mike were extremely accommodating and flexible. Negotiations were professional and respectful and communications were open and timely, This is the 4th BMW I've bought from this dealership and I highly recommend them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you to Mike A and shop foreman Mike, both were able to help me out when I came in with a flat tire but also showed me that I was in need of my other tires, they were able to get me a loaner car and have my car done that afternoon.
Thank you to Mike A and shop foreman Mike, both were able to help me out when I came in with a flat tire but also showed me that I was in need of my other tires, they were able to get me a loaner car and have my car done that afternoon.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Krista, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!
Mike Alwin has been my advisor for years and has been great in making sure my car is taken care of , appreciate Mike’s on anything my car may need.
Mike Alwin has been my advisor for years and has been great in making sure my car is taken care of , appreciate Mike’s on anything my car may need.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lindsey, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Thank you to Mike A for the recommendations on my vehicle and making sure my vehicle is taken care of,Mike has been great with helping advise on the maintenance for my vehicle.
Thank you to Mike A for the recommendations on my vehicle and making sure my vehicle is taken care of,Mike has been great with helping advise on the maintenance for my vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Deeorah, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out to us if there's anything more we can do!
Great personalized service with Jacob and team. The job is always well done with no issues at all.
Great personalized service with Jacob and team. The job is always well done with no issues at all.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jeff, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
The dealership is being renovated right now but the service from Alex Flinn was excellent.
The dealership is being renovated right now but the service from Alex Flinn was excellent.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jayne, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
This was my first service visit since purchasing from Bill Jacob’s BMW. I truly liked my service writer Alex Flinn. He was very helpful.
This was my first service visit since purchasing from Bill Jacob’s BMW. I truly liked my service writer Alex Flinn. He was very helpful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Natasha, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jacob is always very nice, he gets a job done. The service department is also great with no issues at all.
Jacob is always very nice, he gets a job done. The service department is also great with no issues at all.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Freeda, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent communication and the understand my lease info. My maintenance plan and my warranty is excellent when Jacob Murrar explains everything to me.
Excellent communication and the understand my lease info. My maintenance plan and my warranty is excellent when Jacob Murrar explains everything to me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!