Reviews
Great experience.
Great experience. It was our first BMW. Russ was wonderful, made us feel comfortable and welcome. Excellent service and very friendly and professional team!
Great experience.
Great experience. It was our first BMW. Russ was wonderful, made us feel comfortable and welcome. Excellent service and very friendly and professional team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent and high quality service.
Excellent and high quality service. I was working with Alex Flinn. He was much of the deciding factor to why I chose BMW.
Excellent and high quality service.
Excellent and high quality service. I was working with Alex Flinn. He was much of the deciding factor to why I chose BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I just picked up a new 2026 X5 yesterday and overall it
I just picked up a new 2026 X5 yesterday and overall it was a very easy and seamless process. Russ Millard and the entire team did a fantastic job helping me select the exact X5 I wanted. Russ was never aggressive and let me do my own research over the course of a few months, picking the specific options I wanted from the factory. The full team at Bill Jacob’s BMW provided me everything that I needed to know about the car while I was looking and the on delivery. The whole team there made it an incredibly easy process.
I just picked up a new 2026 X5 yesterday and overall it
I just picked up a new 2026 X5 yesterday and overall it was a very easy and seamless process. Russ Millard and the entire team did a fantastic job helping me select the exact X5 I wanted. Russ was never aggressive and let me do my own research over the course of a few months, picking the specific options I wanted from the factory. The full team at Bill Jacob’s BMW provided me everything that I needed to know about the car while I was looking and the on delivery. The whole team there made it an incredibly easy process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service all around.
Excellent service all around. We are repeat customers. Do not hesitate to buy here! Wonderful!
Excellent service all around.
Excellent service all around. We are repeat customers. Do not hesitate to buy here! Wonderful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Awesome service , so thankful for Stefan he was amazing
Awesome service , so thankful for Stefan he was amazing and made the process so easy!
Awesome service , so thankful for Stefan he was amazing
Awesome service , so thankful for Stefan he was amazing and made the process so easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I switched over to BMW from Mercedes.
I switched over to BMW from Mercedes. I can tell you that the vehicles and service are far better. Alex Flinn has really made the BMW service a luxury experience. I plan on buying second Bmw for my daughter later this year.
I switched over to BMW from Mercedes.
I switched over to BMW from Mercedes. I can tell you that the vehicles and service are far better. Alex Flinn has really made the BMW service a luxury experience. I plan on buying second Bmw for my daughter later this year.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lynn, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Always a great service experience.
Always a great service experience. I got my car washed and serviced all within an hour. Alex keeps you updated the entire time.
Always a great service experience.
Always a great service experience. I got my car washed and serviced all within an hour. Alex keeps you updated the entire time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jackie, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A very easy and seamless service experience.
A very easy and seamless service experience. Alex Flinn was great and took care of my husband and I. We’ve been customers of Bill Jacobs BMW for quite some time now. We do really appreciate the honesty and integrity of the employees.
A very easy and seamless service experience.
A very easy and seamless service experience. Alex Flinn was great and took care of my husband and I. We’ve been customers of Bill Jacobs BMW for quite some time now. We do really appreciate the honesty and integrity of the employees.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Margaret, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.
I purchased my BMW 6 months ago.
I purchased my BMW 6 months ago. I have been very impressed with the service department and Alex Flinn’s helpful feedback.
I purchased my BMW 6 months ago.
I purchased my BMW 6 months ago. I have been very impressed with the service department and Alex Flinn’s helpful feedback.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please don't hesitate to reach out!
Hello Dan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Russ was very professional and helpful throughout the
Russ was very professional and helpful throughout the entire process. He took the time to explain the details clearly and made the experience smooth and comfortable. I really appreciate his patience and would definitely recommend working with him.
Russ was very professional and helpful throughout the
Russ was very professional and helpful throughout the entire process. He took the time to explain the details clearly and made the experience smooth and comfortable. I really appreciate his patience and would definitely recommend working with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Russ here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!