Reviews
I’ve been a service customer for 5 years.
I’ve been a service customer for 5 years. The service writer Alex Flinn at Bill Jacob’s is dedicated to making his customers happy.
I’ve been a service customer for 5 years.
I’ve been a service customer for 5 years. The service writer Alex Flinn at Bill Jacob’s is dedicated to making his customers happy.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a fantastic establishment.
What a fantastic establishment. This is by far the best dealership that my family has been too. I’ve owned many other luxury vehicles before, and by far this is the best one. Alex in the service department was amazing and really took care of us.
What a fantastic establishment.
What a fantastic establishment. This is by far the best dealership that my family has been too. I’ve owned many other luxury vehicles before, and by far this is the best one. Alex in the service department was amazing and really took care of us.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Franklin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you for the excellent work and efficient service
Thank you for the excellent work and efficient service visit. Always quick and curtious service.
Thank you for the excellent work and efficient service
Thank you for the excellent work and efficient service visit. Always quick and curtious service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership provided a professional and efficient
The dealership provided a professional and efficient experience from start to finish. Communication was clear, the staff was courteous, and the entire process was smooth and well-organized. I truly appreciated the transparency and would confidently recommend this dealership to others
The dealership provided a professional and efficient
The dealership provided a professional and efficient experience from start to finish. Communication was clear, the staff was courteous, and the entire process was smooth and well-organized. I truly appreciated the transparency and would confidently recommend this dealership to others
- Customer service —
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Highly recommended dealership.
Highly recommended dealership. They are always so nice there and Alex Flinn is exceptional in service. I plan on purchasing another BMW from this dealer in the near future.
Highly recommended dealership.
Highly recommended dealership. They are always so nice there and Alex Flinn is exceptional in service. I plan on purchasing another BMW from this dealer in the near future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Vincent, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Hello Vincent, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
Jacob Murrar is highly professional and the staff there
Jacob Murrar is highly professional and the staff there completed my work in a timely manner.
Jacob Murrar is highly professional and the staff there
Jacob Murrar is highly professional and the staff there completed my work in a timely manner.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ben, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, fantastic service advisor, and a wonderful
Great service, fantastic service advisor, and a wonderful dealership! Jacob is a pleasure to work with.
Great service, fantastic service advisor, and a wonderful
Great service, fantastic service advisor, and a wonderful dealership! Jacob is a pleasure to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Alex Flinn has never let me down.
Alex Flinn has never let me down. My vehicle is always serviced on time. I always recommend Bill Jacobs BMW to friends.
Alex Flinn has never let me down.
Alex Flinn has never let me down. My vehicle is always serviced on time. I always recommend Bill Jacobs BMW to friends.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Steve, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
You can really feel that as a customer you are well taken
You can really feel that as a customer you are well taken care of. The whole service staff including Alex do a wonderful job. This is a dealership that I enjoy getting my vehicle serviced at.
You can really feel that as a customer you are well taken
You can really feel that as a customer you are well taken care of. The whole service staff including Alex do a wonderful job. This is a dealership that I enjoy getting my vehicle serviced at.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service at Bill Jacobs is the best , my advisor Mike A
Service at Bill Jacobs is the best , my advisor Mike A and the entire group are outstanding with the way you are taken care of.
Service at Bill Jacobs is the best , my advisor Mike A
Service at Bill Jacobs is the best , my advisor Mike A and the entire group are outstanding with the way you are taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.