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Bill Jacobs BMW

(6,508 reviews)
Visit Bill Jacobs BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 14 awards
2026 state dealer award 2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 910-3804 (888) 910-3804
Used (888) 910-2554 (888) 910-2554
Service (888) 910-2819 (888) 910-2819

Inventory

See all 444 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2020.
Come and visit us to experience the luxury products and lifestyle we represent. Find out why our customers tell us again and again that it's hard to beat a Bill Jacobs price or Bill Jacobs BMW service.

We have State of the art facilities with Free Wifi complimentary BMW loaners complimentary car wash comfortable customer service lounge children's play area high definition TVs and complimentary refreshments.
Drive with confidence, mile after mile. Bill Jacobs Total Mile Protection has you covered from day one.

Service center

Phone number (888) 910-2819

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(6,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs BMW from DealerRater.

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I’m very happy with my service. The service appointment with Alex Flinn was flawless.

I’m very happy with my service. The service appointment with Alex Flinn was flawless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I worked with Russ, he was great. He made my experience very easy and enjoyable!

I worked with Russ, he was great. He made my experience very easy and enjoyable!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We have returned to this dealer to purchase our last 4 cars. They make the process very smooth and efficient. Also, our sales person, Josh, is great and keeps us coming back.

We have returned to this dealer to purchase our last 4 cars. They make the process very smooth and efficient. Also, our sales person, Josh, is great and keeps us coming back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Bob, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I had a great experience with Bill Jacobs BMW and my sale rep. Kevin Kurpalo. He was very professional and easy to deal with. Kevin was very informative and made the car buying process enjoyable.

I had a great experience with Bill Jacobs BMW and my sale rep. Kevin Kurpalo. He was very professional and easy to deal with. Kevin was very informative and made the car buying process enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Impeccable service and a car just keeps going and gone. Jacob does it outstanding job keeping my 2005 stay running.

Impeccable service and a car just keeps going and gone. Jacob does it outstanding job keeping my 2005 stay running.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Excellent service. The fact that I had the same service rep Jacob for so many years is outstanding. I can’t explain how happy I am to have him service my vehicles.

Excellent service. The fact that I had the same service rep Jacob for so many years is outstanding. I can’t explain how happy I am to have him service my vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We do hope we can be of assistance in the future. Take care!

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After searching nationwide for a specific vehicle, I found the exact match at Bill Jacobs BMW. From my initial call, Russ Millard was exceptionally courteous and helpful. Working with Russ, General Manager Mike Alder, and the finance team made the entire transaction seamless and efficient. I am thoroughly impressed with the level of service provided by Bill Jacobs BMW and highly recommend them to prospective buyers

After searching nationwide for a specific vehicle, I found the exact match at Bill Jacobs BMW. From my initial call, Russ Millard was exceptionally courteous and helpful. Working with Russ, General Manager Mike Alder, and the finance team made the entire transaction seamless and efficient. I am thoroughly impressed with the level of service provided by Bill Jacobs BMW and highly recommend them to prospective buyers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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After searching nationwide for a specific vehicle, I found the exact match at Bill Jacobs BMW. From my initial call, Russ Millard was exceptionally courteous and helpful. Working with Russ, General Manager Mike Alder, and the finance team made the entire transaction seamless and efficient. I am thoroughly impressed with the level of service provided by Bill Jacobs BMW and highly recommend them to prospective buyers

After searching nationwide for a specific vehicle, I found the exact match at Bill Jacobs BMW. From my initial call, Russ Millard was exceptionally courteous and helpful. Working with Russ, General Manager Mike Alder, and the finance team made the entire transaction seamless and efficient. I am thoroughly impressed with the level of service provided by Bill Jacobs BMW and highly recommend them to prospective buyers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Scott, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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I really like the helpfulness of Alex Flinn and the whole Bill Jacob’s team.

I really like the helpfulness of Alex Flinn and the whole Bill Jacob’s team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Todd, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

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Mark was very professional in the car buying process,thank you.the experience was worth it.

Mark was very professional in the car buying process,thank you.the experience was worth it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

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