Reviews
The service is spot on...timely, efficient, careful. And the attention from Jeff Hulsebus about what was needed and the condition of my car was great!
The service is spot on...timely, efficient, careful. And the attention from Jeff Hulsebus about what was needed and the condition of my car was great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I’m so excited to have purchased my first BMW. The service working with Alex Flinn is incredible.
I’m so excited to have purchased my first BMW. The service working with Alex Flinn is incredible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
Inspection and warranty replacement for a flat tire on my X5 was facilitated quickly after contacting Service Advisor Jeff Hulsebus at Bill Jacobs BMW. Jeff is always accommodating, knowledgeable and customer focused.
Inspection and warranty replacement for a flat tire on my X5 was facilitated quickly after contacting Service Advisor Jeff Hulsebus at Bill Jacobs BMW. Jeff is always accommodating, knowledgeable and customer focused.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Melvin, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
From first email to first foot in the door until handshake leaving, it was a pleasant experience. I worked with Michael F who stayed in contact (not pushy) and was able to get the deal done. The facility is beautiful, and easy to get to. Both the sales manager and GM reached out asking if there was anything on their end that they could do, when I had to leave due to family obligations. I did purchase from here and would do so again without hesistation. Thank you team.
From first email to first foot in the door until handshake leaving, it was a pleasant experience. I worked with Michael F who stayed in contact (not pushy) and was able to get the deal done. The facility is beautiful, and easy to get to. Both the sales manager and GM reached out asking if there was anything on their end that they could do, when I had to leave due to family obligations. I did purchase from here and would do so again without hesistation. Thank you team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Nick, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
Based on my experience at Bill Jacobs BMW five stars hands-down Jacob and team took care of all my needs and got me in and out in a fashionable time
Based on my experience at Bill Jacobs BMW five stars hands-down Jacob and team took care of all my needs and got me in and out in a fashionable time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rodger, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
I am very pleased with Jacob Murrar and the Bmw staff when servicing my vehicle
I am very pleased with Jacob Murrar and the Bmw staff when servicing my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Anna, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Service at Bill Jacobs BMW is always outstanding. My Service Rep Jacob explained to me all my needs and showed me exactly what my car needs
Service at Bill Jacobs BMW is always outstanding. My Service Rep Jacob explained to me all my needs and showed me exactly what my car needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
My first service visit to Bill Jacobs and I was surprised by the quality of service provided during my visit, my advisor Mike A was knowledgeable and explained how the service process works when I come in.
My first service visit to Bill Jacobs and I was surprised by the quality of service provided during my visit, my advisor Mike A was knowledgeable and explained how the service process works when I come in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ruhnke, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Bill Jacobs BMW is the best around, from my sales person Bill Earnest and my service advisor Mike Alwin, two of the best around .
Bill Jacobs BMW is the best around, from my sales person Bill Earnest and my service advisor Mike Alwin, two of the best around .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Had a last minute emergency with my tire, was able to get in and taken care of by Mike A, they identified my issue but also pointed out my other tires needed attention immediately, I was taken care of quickly and done in a couple hours.
Had a last minute emergency with my tire, was able to get in and taken care of by Mike A, they identified my issue but also pointed out my other tires needed attention immediately, I was taken care of quickly and done in a couple hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!