Reviews
My husband and I had the best experience dealing with
My husband and I had the best experience dealing with Alex Flinn. It was a minor service visit with great communication from Alex.
My husband and I had the best experience dealing with
My husband and I had the best experience dealing with Alex Flinn. It was a minor service visit with great communication from Alex.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No hard sales tactics at Bill Jacobs BMW.
No hard sales tactics at Bill Jacobs BMW. Alex Flinn is honest and knowledgeable. I love the full Inspection and transparency from the technicians.
No hard sales tactics at Bill Jacobs BMW.
No hard sales tactics at Bill Jacobs BMW. Alex Flinn is honest and knowledgeable. I love the full Inspection and transparency from the technicians.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience!
Had a great experience! Love my new lease. The team was very supportive and helpful
Had a great experience!
Had a great experience! Love my new lease. The team was very supportive and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just serviced my 2023 BMW X2 and had a wonderful
Just serviced my 2023 BMW X2 and had a wonderful experience. It was hands down the best service. Coming from an owner of multiple Toyotas, Alex Flinn was exceptional.
Just serviced my 2023 BMW X2 and had a wonderful
Just serviced my 2023 BMW X2 and had a wonderful experience. It was hands down the best service. Coming from an owner of multiple Toyotas, Alex Flinn was exceptional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a really great experience here, the staff was super
I had a really great experience here, the staff was super friendly and knowledgeable. Big thanks to Russ Millard, who was awesome to work with and made everything smooth and enjoyable. The whole team was quick with the paperwork and got my car ready for delivery in no time. I’m really happy with how it all went and would definitely recommend them.
I had a really great experience here, the staff was super
I had a really great experience here, the staff was super friendly and knowledgeable. Big thanks to Russ Millard, who was awesome to work with and made everything smooth and enjoyable. The whole team was quick with the paperwork and got my car ready for delivery in no time. I’m really happy with how it all went and would definitely recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello George, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
This was my first visit to this Dealership.
This was my first visit to this Dealership. I liked the staff and flexibility of making an appointment. I was scheduled with Alex Flinn and he was great too.
This was my first visit to this Dealership.
This was my first visit to this Dealership. I liked the staff and flexibility of making an appointment. I was scheduled with Alex Flinn and he was great too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service interaction.
Great service interaction. Alex made this experience enjoyable. I felt comfortable and could sense honesty within the dealer and its employees.
Great service interaction.
Great service interaction. Alex made this experience enjoyable. I felt comfortable and could sense honesty within the dealer and its employees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always well cared for here.
Always well cared for here. Service is well explained and video from the technician is a fun touch. This is not the closest service center to my house but I prefer coming here!
Always well cared for here.
Always well cared for here. Service is well explained and video from the technician is a fun touch. This is not the closest service center to my house but I prefer coming here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
We purchased a new BMW X3 through Bill Jacobs BMW and it
We purchased a new BMW X3 through Bill Jacobs BMW and it was a very smooth experience! Our advisor, Mark Graffagna, was friendly, professional, and communicated progress through the entire process. This is our 4th car from this dealership and it's always a good car buying experience. We'll always consider Bill Jacobs first if we're in the market. Brian K and Rob T are also great managers who oversaw our purchase.
We purchased a new BMW X3 through Bill Jacobs BMW and it
We purchased a new BMW X3 through Bill Jacobs BMW and it was a very smooth experience! Our advisor, Mark Graffagna, was friendly, professional, and communicated progress through the entire process. This is our 4th car from this dealership and it's always a good car buying experience. We'll always consider Bill Jacobs first if we're in the market. Brian K and Rob T are also great managers who oversaw our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service department and Jeff Hulsebus did an
The service department and Jeff Hulsebus did an exceptional job. I would highly recommend them.
The service department and Jeff Hulsebus did an
The service department and Jeff Hulsebus did an exceptional job. I would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair