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Bill Jacobs BMW

(6,315 reviews)
Visit Bill Jacobs BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 national dealer award
View 12 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 910-3804 (888) 910-3804
Used (888) 910-2554 (888) 910-2554
Service (888) 910-2819 (888) 910-2819

Inventory

See all 547 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2020.
Come and visit us to experience the luxury products and lifestyle we represent. Find out why our customers tell us again and again that it's hard to beat a Bill Jacobs price or Bill Jacobs BMW service.

We have State of the art facilities with Free Wifi complimentary BMW loaners complimentary car wash comfortable customer service lounge children's play area high definition TVs and complimentary refreshments.
The Cars bring you in the Experience brings you back.

Service center

Phone number (888) 910-2819

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(6,315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs BMW from DealerRater.

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Easy, transparent and seamless process.

Easy, transparent and seamless process. Dealership is pure class and definitely gives you that luxury feel. 5 stars all around.

Easy, transparent and seamless process.

Easy, transparent and seamless process. Dealership is pure class and definitely gives you that luxury feel. 5 stars all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Purchased many vehicles here at Bill Jacobs.

Purchased many vehicles here at Bill Jacobs. I’m always very impressed at the service that I get. Alex Flinn does a great job and keeps me notified on what services are needed.

Purchased many vehicles here at Bill Jacobs.

Purchased many vehicles here at Bill Jacobs. I’m always very impressed at the service that I get. Alex Flinn does a great job and keeps me notified on what services are needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Fantastic experience buying a BMW as a birthday present

Fantastic experience buying a BMW as a birthday present for my wife. A unique experience picking up the vehicle, with a red ribbon, birthday cake, and a beautiful vase of flowers. Everything was lovingly prepared by Gigi and Bill. Extremely attentive and kind, they made us feel at home. From a business perspective, I had been researching different brands for weeks, and in the case of Bill Jacobs BMW, Gigi understood what I was looking for and we closed the deal on the same day! Thank you, I hope to return soon to purchase a new vehicle!

Fantastic experience buying a BMW as a birthday present

Fantastic experience buying a BMW as a birthday present for my wife. A unique experience picking up the vehicle, with a red ribbon, birthday cake, and a beautiful vase of flowers. Everything was lovingly prepared by Gigi and Bill. Extremely attentive and kind, they made us feel at home. From a business perspective, I had been researching different brands for weeks, and in the case of Bill Jacobs BMW, Gigi understood what I was looking for and we closed the deal on the same day! Thank you, I hope to return soon to purchase a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I highly recommend Alex Flinn when you schedule a service

I highly recommend Alex Flinn when you schedule a service appointment. He understands the cost of services and recommends services based on your driving habits..

I highly recommend Alex Flinn when you schedule a service

I highly recommend Alex Flinn when you schedule a service appointment. He understands the cost of services and recommends services based on your driving habits..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My family has been working with Alex ever since we came

My family has been working with Alex ever since we came from Mercedes. The level of service at BMW is by far greater than the rest. Alex is professional and punctual. We are happy to be proud BMW owners.

My family has been working with Alex ever since we came

My family has been working with Alex ever since we came from Mercedes. The level of service at BMW is by far greater than the rest. Alex is professional and punctual. We are happy to be proud BMW owners.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Martin, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Hi Martin, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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We were very pleased with the purchase of our new BMW x5.

We were very pleased with the purchase of our new BMW x5. The staff was very professional and accommodating. Kevin Kurpalo was very informative and added a personal touch in our buying process. We would like to thank him again for assisting us in the purchase of our new vehicle. I would definitely recommend purchasing your next vehicle from Bill Jacobs BMW

We were very pleased with the purchase of our new BMW x5.

We were very pleased with the purchase of our new BMW x5. The staff was very professional and accommodating. Kevin Kurpalo was very informative and added a personal touch in our buying process. We would like to thank him again for assisting us in the purchase of our new vehicle. I would definitely recommend purchasing your next vehicle from Bill Jacobs BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Thanks for the recommendation, and have an amazing day!

Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

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Really smooth process all around.

Really smooth process all around. I had to quickly replace my wife’s car and I was able to negotiate a very fair price in a very timely manner. Josh was great.

Really smooth process all around.

Really smooth process all around. I had to quickly replace my wife’s car and I was able to negotiate a very fair price in a very timely manner. Josh was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Dylan, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Love driving my new 5-series.

Love driving my new 5-series. It is definitely the ultimate driving machine. Want to also shout out to Alex Flinn over at Bill Jacob’s BMW for all of his help.

Love driving my new 5-series.

Love driving my new 5-series. It is definitely the ultimate driving machine. Want to also shout out to Alex Flinn over at Bill Jacob’s BMW for all of his help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jackson, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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We came from Michgian to buy.

We came from Michgian to buy. Daniel O. was extremely communicative throughout the whole week as we asked questions and scheduled the trip! His counterpart Gigi helped us figure out the financing procedures since we were out of state. Excellent service, no pressure buying expirience!

We came from Michgian to buy.

We came from Michgian to buy. Daniel O. was extremely communicative throughout the whole week as we asked questions and scheduled the trip! His counterpart Gigi helped us figure out the financing procedures since we were out of state. Excellent service, no pressure buying expirience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Bill Earnest was a pleasure to work with.

Bill Earnest was a pleasure to work with. I can see why he has a loyal following of happy buyers.

Bill Earnest was a pleasure to work with.

Bill Earnest was a pleasure to work with. I can see why he has a loyal following of happy buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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