Reviews
I highly recommend Alex from the service department. He is very knowledgeable, friendly, and makes a great experience.
I highly recommend Alex from the service department. He is very knowledgeable, friendly, and makes a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Incredible service. I purchased my BMW a few years back and regularly service with Alex Flinn.
Incredible service. I purchased my BMW a few years back and regularly service with Alex Flinn.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service all around Very pleased with Bill Ernest’s professionalism and his advice and explanations throughout the purchase process. He went above and betound
Excellent service all around Very pleased with Bill Ernest’s professionalism and his advice and explanations throughout the purchase process. He went above and betound
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin was great to work with - very straightforward and very helpful! He made the experience smooth and was great at walking me through the features of the car before I left.
Kevin was great to work with - very straightforward and very helpful! He made the experience smooth and was great at walking me through the features of the car before I left.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
Alex Flinn made our experience. Dealership is nice, but Alex went above what we were expecting. Truly appreciative of his time spent explaining the repairs.
Alex Flinn made our experience. Dealership is nice, but Alex went above what we were expecting. Truly appreciative of his time spent explaining the repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
HI Jerry, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.
Hi Jerry, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My wife and I had a great experience with our salesman Preston O'Sadnick. Preston was friendly, knowledgeable and helpful.
My wife and I had a great experience with our salesman Preston O'Sadnick. Preston was friendly, knowledgeable and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hello, we're happy to hear you had such a positive experience with Preston. We hope to be of service to you again in the future. Best wishes, BMW Service Center
It’s a relief to have a service advisor be as honest and caring for their customers. Alex Flinn has been a real and truthful person during my service visits.
It’s a relief to have a service advisor be as honest and caring for their customers. Alex Flinn has been a real and truthful person during my service visits.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brenda, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
Hello Brenda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Donnie. K kept me informed throughout the process. Kept me informed on repair updates - provided me with a loaner vehicle. Thanks
Donnie. K kept me informed throughout the process. Kept me informed on repair updates - provided me with a loaner vehicle. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Christina, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Feel free to reach out to us if you need anything. Have a wonderful day.
This was our first time at bill jacobs BMW. David was our dealer and explained everything. It was our first BMW purchase and we will go back in the future
This was our first time at bill jacobs BMW. David was our dealer and explained everything. It was our first BMW purchase and we will go back in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
I recommend Alex Flinn. He is down to earth, friendly, and honest. Its like having a family member working at the dealership.
I recommend Alex Flinn. He is down to earth, friendly, and honest. Its like having a family member working at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.