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Bill Jacobs BMW

(5,960 reviews)
Visit Bill Jacobs BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 national dealer award
View 12 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 910-3804 (888) 910-3804
Used (888) 910-2554 (888) 910-2554
Service (888) 910-2819 (888) 910-2819

Inventory

See all 439 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2020.
Come and visit us to experience the luxury products and lifestyle we represent. Find out why our customers tell us again and again that it's hard to beat a Bill Jacobs price or Bill Jacobs BMW service.

We have State of the art facilities with Free Wifi complimentary BMW loaners complimentary car wash comfortable customer service lounge children's play area high definition TVs and complimentary refreshments.
The Cars bring you in the Experience brings you back.

Service center

Phone number (888) 910-2819

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(5,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs BMW from DealerRater.

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Dealership personnel is above and beyond.

Dealership personnel is above and beyond. Especially Alex Flinn in service. He provides a premium level of service and knowledge

Dealership personnel is above and beyond.

Dealership personnel is above and beyond. Especially Alex Flinn in service. He provides a premium level of service and knowledge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The sales process and service department was very good.

The sales process and service department was very good. Alex Flinn our service writer was great to work with.

The sales process and service department was very good.

The sales process and service department was very good. Alex Flinn our service writer was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jeff H is always honest and very professional.

Jeff H is always honest and very professional. I trust his judgment and advice. He’s extremely knowledgeable and very helpful.

Jeff H is always honest and very professional.

Jeff H is always honest and very professional. I trust his judgment and advice. He’s extremely knowledgeable and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a great experience with sales and service.

I had a great experience with sales and service. My vehicle was done on time and did not have to wait long. Alex Flinn was excellent.

I had a great experience with sales and service.

I had a great experience with sales and service. My vehicle was done on time and did not have to wait long. Alex Flinn was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Joey Morales and Jose Vargas also Shaun Patterson were

Joey Morales and Jose Vargas also Shaun Patterson were great team. The are the best in the area

Joey Morales and Jose Vargas also Shaun Patterson were

Joey Morales and Jose Vargas also Shaun Patterson were great team. The are the best in the area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Amazing experience buying IX from Bill Jacobs.

Amazing experience buying IX from Bill Jacobs. Michael Fontana was fantastic in hand holding me along the way - all while making a virtual purchase! BMW issued a temporary recall block on this and many other similar vehicles and the purchase was held for more than a week. Among other things, Michael would update me the status on a daily basis and promptly facilitated the purchase right after the recall fix. I received the car yesterday and it looks more fabulous than I what I expected! Thanks again to Michael, April and the rest of folks at Bill Jacobs.

Amazing experience buying IX from Bill Jacobs.

Amazing experience buying IX from Bill Jacobs. Michael Fontana was fantastic in hand holding me along the way - all while making a virtual purchase! BMW issued a temporary recall block on this and many other similar vehicles and the purchase was held for more than a week. Among other things, Michael would update me the status on a daily basis and promptly facilitated the purchase right after the recall fix. I received the car yesterday and it looks more fabulous than I what I expected! Thanks again to Michael, April and the rest of folks at Bill Jacobs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Alex Flinn has done a great job at attending to the needs

Alex Flinn has done a great job at attending to the needs of his customers. He gives you an accurate time of when your vehicle will be finished. Great service.

Alex Flinn has done a great job at attending to the needs

Alex Flinn has done a great job at attending to the needs of his customers. He gives you an accurate time of when your vehicle will be finished. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This is the second car I have purchased from Bill Jacob’s

This is the second car I have purchased from Bill Jacob’s BMW. The service has been excellent and I will come back.

This is the second car I have purchased from Bill Jacob’s

This is the second car I have purchased from Bill Jacob’s BMW. The service has been excellent and I will come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Truly exceptional service and experience from Jeff

Truly exceptional service and experience from Jeff Hulsebus my service advisor . Jeff outlined the services needed and prioritized them so I am not burdened with a large bill. Truly an amazing service advisor like no one else I had at the Bill Jacobs dealership

Truly exceptional service and experience from Jeff

Truly exceptional service and experience from Jeff Hulsebus my service advisor . Jeff outlined the services needed and prioritized them so I am not burdened with a large bill. Truly an amazing service advisor like no one else I had at the Bill Jacobs dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Service center was great.

Service center was great. Fast service, honored the warranty and Jeff H. was very helpful.

Service center was great.

Service center was great. Fast service, honored the warranty and Jeff H. was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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