Reviews
Dealership personnel is above and beyond.
Dealership personnel is above and beyond. Especially Alex Flinn in service. He provides a premium level of service and knowledge
Dealership personnel is above and beyond.
Dealership personnel is above and beyond. Especially Alex Flinn in service. He provides a premium level of service and knowledge
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sales process and service department was very good.
The sales process and service department was very good. Alex Flinn our service writer was great to work with.
The sales process and service department was very good.
The sales process and service department was very good. Alex Flinn our service writer was great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff H is always honest and very professional.
Jeff H is always honest and very professional. I trust his judgment and advice. He’s extremely knowledgeable and very helpful.
Jeff H is always honest and very professional.
Jeff H is always honest and very professional. I trust his judgment and advice. He’s extremely knowledgeable and very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with sales and service.
I had a great experience with sales and service. My vehicle was done on time and did not have to wait long. Alex Flinn was excellent.
I had a great experience with sales and service.
I had a great experience with sales and service. My vehicle was done on time and did not have to wait long. Alex Flinn was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joey Morales and Jose Vargas also Shaun Patterson were
Joey Morales and Jose Vargas also Shaun Patterson were great team. The are the best in the area
Joey Morales and Jose Vargas also Shaun Patterson were
Joey Morales and Jose Vargas also Shaun Patterson were great team. The are the best in the area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing experience buying IX from Bill Jacobs.
Amazing experience buying IX from Bill Jacobs. Michael Fontana was fantastic in hand holding me along the way - all while making a virtual purchase! BMW issued a temporary recall block on this and many other similar vehicles and the purchase was held for more than a week. Among other things, Michael would update me the status on a daily basis and promptly facilitated the purchase right after the recall fix. I received the car yesterday and it looks more fabulous than I what I expected! Thanks again to Michael, April and the rest of folks at Bill Jacobs.
Amazing experience buying IX from Bill Jacobs.
Amazing experience buying IX from Bill Jacobs. Michael Fontana was fantastic in hand holding me along the way - all while making a virtual purchase! BMW issued a temporary recall block on this and many other similar vehicles and the purchase was held for more than a week. Among other things, Michael would update me the status on a daily basis and promptly facilitated the purchase right after the recall fix. I received the car yesterday and it looks more fabulous than I what I expected! Thanks again to Michael, April and the rest of folks at Bill Jacobs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Alex Flinn has done a great job at attending to the needs
Alex Flinn has done a great job at attending to the needs of his customers. He gives you an accurate time of when your vehicle will be finished. Great service.
Alex Flinn has done a great job at attending to the needs
Alex Flinn has done a great job at attending to the needs of his customers. He gives you an accurate time of when your vehicle will be finished. Great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the second car I have purchased from Bill Jacob’s
This is the second car I have purchased from Bill Jacob’s BMW. The service has been excellent and I will come back.
This is the second car I have purchased from Bill Jacob’s
This is the second car I have purchased from Bill Jacob’s BMW. The service has been excellent and I will come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Truly exceptional service and experience from Jeff
Truly exceptional service and experience from Jeff Hulsebus my service advisor . Jeff outlined the services needed and prioritized them so I am not burdened with a large bill. Truly an amazing service advisor like no one else I had at the Bill Jacobs dealership
Truly exceptional service and experience from Jeff
Truly exceptional service and experience from Jeff Hulsebus my service advisor . Jeff outlined the services needed and prioritized them so I am not burdened with a large bill. Truly an amazing service advisor like no one else I had at the Bill Jacobs dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service center was great.
Service center was great. Fast service, honored the warranty and Jeff H. was very helpful.
Service center was great.
Service center was great. Fast service, honored the warranty and Jeff H. was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair