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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

4.8
77 lifetime reviews.
  • Great experience

    I had a great experience at Bill Jacobs. Kelly Donku provided excellent customer service making sure the car I wanted to test drive was available...

    Dealer Response

    Bryan, thank you for your review! We're glad to hear that Kelly made your 2 hour drive worth it!


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    I had a great experience at Bill Jacobs. Kelly Donku provided excellent customer service making sure the car I wanted to test drive was available and ready when I arrived. Once I decided I wanted to purchase she did a great job trying to get me through the process as quickly as possible even though it was one of their busiest days of the year as she knew I had driven over 2 hours to get there and she did not want me to have to drive back another day. I am very happy with my 2017 X4 and would definitely buy from Bill Jacobs again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bryan, thank you for your review! We're glad to hear that Kelly made your 2 hour drive worth it!


    Hide Full Review
  • BMW X5

    Excellent! We are really happy with the purchase and the great service.

    Dealer Response

    Merita, thank you for your review!


    Show Full Review

    Excellent! We are really happy with the purchase and the great service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Merita, thank you for your review!


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  • Best Service in Chicagoland!

    My husband and I absolutely love Bill Jacobs! We have a 2003 X 5, which we bought in 2009 from a private owner. We were hooked on BMW'S ever si...

    Dealer Response

    Doris, thank you for your review!


    Show Full Review

    My husband and I absolutely love Bill Jacobs! We have a 2003 X 5, which we bought in 2009 from a private owner. We were hooked on BMW'S ever since! We have since purchased a 2015 X5 from the dealership and were so impressed from the sales transaction to the ongoing excellent service we receive from Janine Perry in the service drive. It doesn't matter if we are coming in for service or for a complimentary car wash, Janine is always there with a smile and an eagerness to help in any way she can! We appreciate this dealership, and have recommended it to all of our friends! Keep up the great customer service Janine, and Bill Jacobs!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Doris, thank you for your review!


    Hide Full Review
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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2015

Come and visit us to experience the luxury products we represent. Find out why our customers tell us again and again that it's hard to beat a Bill Jacobs price or Bill Jacobs BMW service.

We have a State of the art facilities with internet, complimentary BMW loaners, complimentary car wash, comfortable customer service lounge, children's play area, high definition TVs, and complimentary refreshments.

"The Cars bring you in, the Experience brings you back."