Reviews
Write a reviewPromise to fix the problem, when they can't,they ignore...
Promise to fix the problem, when they can't,they ignore you and the problem.
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
It was well worth the 3+hour trip. From the initial phone...
It was well worth the 3+hour trip. From the initial phone call on Monday thru the completion of signing papers on Tuesday, the relationship was professional, upfront and honest, and through each step, lots of integrity. Mike was fantastic to work with and he made me feel at ease through the whole process. Thank you to him and the financial staff for making me feel extremely comfortable with my decision.
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
Not trustworthy
I was interested in a 2017 Chevy Bolt for sale at this dealer. When I looked up the VIN it said the car was listed for sale on February 2020. I first noticed it for sale in June of 2021. I do not live close enough to visually confirm their inventory but I would be surprised if they still had the car for sale over a year later. In my opinion they're not trustworthy.
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
Great Service
Oil change and inspection went well, finished on time.
Hey Carl, thanks so much for choosing Elm Chevrolet for your vehicle's service needs! We appreciate your amazing review, and look forward to hearing from you when the time comes for your next maintenance. Take care! Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
They paid off my car and got me into the car I wanted! It...
They paid off my car and got me into the car I wanted! It was quick and easy! Everyone was friendly and very helpful! I will be doing business here again!
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
I was looking for a Chevy Colorado for a while and just...
I was looking for a Chevy Colorado for a while and just couldn’t find the one that was right for me until I went to Elm Chevrolet. They had what I was looking for and a family member referred me to a salesman named Randy and he worked with me on the price and took care of financing, etc. I would highly recommend Elm Chevrolet
Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
Was looking for a low milage Chevy Impala midnight...
Was looking for a low milage Chevy Impala midnight edition. Found Elm Chevy had one through autotrader. Once I put in a request for information I got an email back from Randy Marsh. We talked on the phone about the car. The price was right on and he checked a couple things out on the car for me. I purchased the car. I had to drive over 3 hours in wintry weather to pick up the car. Randy had everything set to go, he even dropped me off at enterprise to return the car I rented to get there. Robert Tremaine handled the financial end of things again he had everything ready. I was at the dealership for a little over an hour start to finish. If the weather had been nicer I would have loved to stay and talk awhile longer. They were all really great to be around. The car is awesome too!
We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
Stopped in based on seeing a used Equinox on line. Worked...
Stopped in based on seeing a used Equinox on line. Worked with Mike and made a deal. Everything went quick and smooth. Very pleased with the whole experience.
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
Randy was great. He was very kind and worked with us to...
Randy was great. He was very kind and worked with us to put me in the car that we were looking for. Thank you for the great service.
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
Very good experience
It was a very nice experience buying a new car at Elm.Gary McCormick was great.Knowledgea ble friendly and helpful.All our questions were a nswered.The vehicle we bought is a beautiful vi sual experience.Your senses can be overwhelm ed.Heads turn when we drive this.Buying this car was a good experience from start to finish.Thanks to Gary and Randy.
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324