Reviews
Write a reviewScheduled appointment for 9:00 a.m. Routine maintenance and state inspection. Arrived at my scheduled appointment time. They took the vehicle in right away and was done within an hour.
Scheduled appointment for 9:00 a.m. Routine maintenance and state inspection. Arrived at my scheduled appointment time. They took the vehicle in right away and was done within an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Timothy, thank you for sharing your positive experience with Elm Chevrolet! I'm thrilled to hear that your routine maintenance and state inspection were completed promptly. I appreciate your trust in us, and we look forward to seeing you again for your next service! Sincerely, Chris Silvers - General Manager - (607) 378-1324
Elm Chevrolet has done body work on 2 of my vehicles and both times I have received excellent service and the staff are always very friendly and helpful. I definitely recommend Elm Chevrolet. 👍
Elm Chevrolet has done body work on 2 of my vehicles and both times I have received excellent service and the staff are always very friendly and helpful. I definitely recommend Elm Chevrolet. 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Jeff! We're thrilled to hear that you received excellent service on both of your vehicles and found our staff friendly and helpful. Your recommendation means a lot to us! We look forward to serving you again at Elm Chevrolet. Sincerely, Chris Silvers - General Manager - (607) 378-1324
My only issue was that they shorted me what my trade in cars value actually was by almost $3000.00. That was even after estimating the value with more damage than what was actually done to the car.
My only issue was that they shorted me what my trade in cars value actually was by almost $3000.00. That was even after estimating the value with more damage than what was actually done to the car.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Tiffany. I appreciate your feedback about the trade-in value and understand how important it is for our customers to feel confident in their transactions. If you would like to discuss this further, please don't hesitate to reach out to me at Elm Chevrolet. Your satisfaction is important to us, and we are here to help. Sincerely, Chris Silvers - General Manager - (607) 378-1324
I have always had great experiences with Elm Chevrolet. I have bought 6 or 7 vehicles and it has always gone smoothly.
I have always had great experiences with Elm Chevrolet. I have bought 6 or 7 vehicles and it has always gone smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mike, for your loyalty and trust in Elm Chevrolet for your vehicle needs. I appreciate your continued support and look forward to assisting you with any future purchases or service visits. Sincerely, Chris Silvers - General Manager - (607) 378-1324
Our overall experience with this dealership has been nothing but great. From the deal to purchase our truck to the service they supply, it's all been good. I would highly recommend this dealership to everyone.
Our overall experience with this dealership has been nothing but great. From the deal to purchase our truck to the service they supply, it's all been good. I would highly recommend this dealership to everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Ellen. Sincerely, Chris Silvers - General Manager - (607) 378-1324
Car was delivered as expected, salesman covered all features on the car. Great overall experience
Car was delivered as expected, salesman covered all features on the car. Great overall experience
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William Bobby, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Elm Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
Although I asked that the 5000 mile service be performed ( oil and filter change, tire rotation), this service was not performed. My state inspection was completed, but not all items I requested.
Although I asked that the 5000 mile service be performed ( oil and filter change, tire rotation), this service was not performed. My state inspection was completed, but not all items I requested.
- Customer service
- 4.0
- Buying process
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
A Huge shout out to Elm Chevrolet, Chris and Randy, The entire staff, for such an amazing buying experience for our new Chevy Trail Blazer. They go above and beyond to make purchasing a new vehicle a pleasant experience. Helpful and informative. I'm looking forward to doing business with Elm in the future! Thank you!
A Huge shout out to Elm Chevrolet, Chris and Randy, The entire staff, for such an amazing buying experience for our new Chevy Trail Blazer. They go above and beyond to make purchasing a new vehicle a pleasant experience. Helpful and informative. I'm looking forward to doing business with Elm in the future! Thank you!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
Nice place to wait or you can drop your car off and return later. I like waiting and having some time to have coffee and read the paper or a book.
Nice place to wait or you can drop your car off and return later. I like waiting and having some time to have coffee and read the paper or a book.
- Customer service
- 5.0
- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ruth, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324
follow up was excellant. people were helpful and knowledgeable. would contact this dealership in future.
follow up was excellant. people were helpful and knowledgeable. would contact this dealership in future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324