Elm Chevrolet

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 15, 2020

    Thanks For Mike Stopping Over To Look At My Car.. Also Thanks To Tom In The Parts Department For Helping Me.. I Appreciate All Your Help..

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are pleased to hear that you had an excellent experience with Mike, Tom and the rest of our team. We would like to sincerely thank you for your bus...iness and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324

  • 5.0 out of 5
    August 18, 2020

    Great Place to do business. Mike Was very straight forward and really knew what he was doing. Explained all the options available but was not pushy trying... to sell me things i didnt want.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review, John! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need ...anything in the future, please don't hesitate to let us know. Take care, Chris Silvers - General Sales Manager - (607) 378-1324

  • January 25, 2017

    If you need a car, go see mike smith. He was amazing. He helped us inany ways and went the extra mile Just great experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 4, 2020

    Each time I've gone there Gary McCormick and Robert Tremaine have both been very genuine and helpful. They both made sure I understood every detail about... my new vehicle and my lease. I definitely reccomend them above all others. Ask for Gary. Although Robert handles the financing, ask for him as well and he'd be able to help, I'm sure of it!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 15, 2018

    Had my brothers vehicle, which had a scheduled appointment. Dropped off first thing in the morning, hadn't heard anything by 1pm, so he called. They... hadn't taken a look at it yet. Closed without calling to tell him they were finished with it, and there was nothing they could do. All without ever watching the video of the intermittent issue he is having, while they tell him nothing is wrong. Service even laughed at him for trying to get this issue resolved.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 23, 2018

    I have had two Sivlerado Trucks, my current truck is a 2014. Every spring I have to take it in cause they have failed to correct the problem. Happened... in 2014,2015,2016,2017 and here again in2018. I believerather than to honor the our agreement, they did not do the honorable thing! I am not angry, very disappointed. I will never purchase another Chevrolet product again nor will I ever allow them to service my vehicle. I will take it elsewhere to be FIXED! Rant over!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2018

    We found the exact vehicle we were looking for at a great price. Randy Marsh and the rest of the Elm Chevrolet crew are very friendly and helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 26, 2017

    I found a used truck that I wanted at Elm Chevrolet but I live five hours away. From the first time I spoke with Mike, he went above and beyond to make... sure I was happy. Since I was traveling from so far away, Mike even crawled underneath the truck and took the pictures that I requested. We worked out all the details before I arrived and he had everything ready for when I got there. His Manager who completed the paperwork was also a pleasure to deal with. My significant other was not thrilled about the five hour journey but Mike went out of his way to recommend places in the area and we both left happy! Overall, it was an absolute pleasure purchasing from Mike and I would highly recommend doing business with Elm.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 13, 2017

    Everyone is always helpful and friendly. The minute we drive in someone is there to welcome us and take us to where we have to go.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 23, 2017

    Always super responsive to our needs going overboard when time is of the essence as is often the case in our business.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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