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Bowditch Ford

(995 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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(855) 360-4585 (855) 360-4585

Inventory

See all 105 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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They were great at diagnosing the issue but I dropped off

They were great at diagnosing the issue but I dropped off car Thursday night to get fixed Friday, which turned into sat. Had to cancel plans Sat morning because of this. Struts shouldn’t take 24hrs to replace. Your shuttle couldn’t be found the first day I brought car in for service. I got tired of no one knowing where it was and waited roughly 30min for it and decided to just pay for an uber. My car also smelled like oil inside when I picked it up. Not cool.

They were great at diagnosing the issue but I dropped off

They were great at diagnosing the issue but I dropped off car Thursday night to get fixed Friday, which turned into sat. Had to cancel plans Sat morning because of this. Struts shouldn’t take 24hrs to replace. Your shuttle couldn’t be found the first day I brought car in for service. I got tired of no one knowing where it was and waited roughly 30min for it and decided to just pay for an uber. My car also smelled like oil inside when I picked it up. Not cool.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Lisa and the sales team was very helpful and very

Lisa and the sales team was very helpful and very knowledgeable and worked with me to get a new vehicle. Lisa was the point person and she did a great job

Lisa and the sales team was very helpful and very

Lisa and the sales team was very helpful and very knowledgeable and worked with me to get a new vehicle. Lisa was the point person and she did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Lisa is simply amazing!

Lisa is simply amazing! I walked into the dealership in tears because my rental car was cancelled and I needed to get home to see my mother who is in hospice. Her smile, her empathy, her reassurance that everything would be ok her willingness to serve...truly extraordinary. The entire staff just awesome! Amazing, amazing, amazing. If you are buying a vehicle come and see Lisa!!!!!!

Lisa is simply amazing!

Lisa is simply amazing! I walked into the dealership in tears because my rental car was cancelled and I needed to get home to see my mother who is in hospice. Her smile, her empathy, her reassurance that everything would be ok her willingness to serve...truly extraordinary. The entire staff just awesome! Amazing, amazing, amazing. If you are buying a vehicle come and see Lisa!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Scheduling service appointments is simple and service is

Scheduling service appointments is simple and service is typically completed in an expedient manner. Pricing is fair and reasonable

Scheduling service appointments is simple and service is

Scheduling service appointments is simple and service is typically completed in an expedient manner. Pricing is fair and reasonable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Lmy service person Tristan is very professional and kind

Lmy service person Tristan is very professional and kind as well as knowledgeable . He always gets me in for service with in days of me calling . He’s awesome thanks Tristan ! Patricia Cain

Lmy service person Tristan is very professional and kind

Lmy service person Tristan is very professional and kind as well as knowledgeable . He always gets me in for service with in days of me calling . He’s awesome thanks Tristan ! Patricia Cain

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fast and very professional I will be bringing my truck

Fast and very professional I will be bringing my truck back for maintenance again and again

Fast and very professional I will be bringing my truck

Fast and very professional I will be bringing my truck back for maintenance again and again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They did my state inspection quickly.

They did my state inspection quickly. Their service was A1. Best service I’ve received at a dealer for anything!

They did my state inspection quickly.

They did my state inspection quickly. Their service was A1. Best service I’ve received at a dealer for anything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service is fast and the friendly staff makes it a quick

Service is fast and the friendly staff makes it a quick visitl. Just make your appointment

Service is fast and the friendly staff makes it a quick

Service is fast and the friendly staff makes it a quick visitl. Just make your appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I’ve always been treated as a preferred customer and I

I’ve always been treated as a preferred customer and I trust Al to work to save money!

I’ve always been treated as a preferred customer and I

I’ve always been treated as a preferred customer and I trust Al to work to save money!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Was able to be seen for state inspection on walk-in

Was able to be seen for state inspection on walk-in status and was out the door completed in an hour! Excellent service!

Was able to be seen for state inspection on walk-in

Was able to be seen for state inspection on walk-in status and was out the door completed in an hour! Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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