Reviews
Highly disappointed with this dealership! Hard to get a hold of anyone when you really need them! I'm Out of town and needed to find out my expensive extended warranty company name and no one can find anyone to assist me! But when I brought the truck they had no problem selling me the expensive extended warranty! The service department quality has dropped off since I brought the truck which has me changing dealership service department. I will come out my own pocket for engine oil changes and state inspections. Sad to say the truth but I know where my next purchase truck and car won't be! Wife and I have always purchased from Casey Chevy and BMW but don't think that will be happening anymore!!!
Highly disappointed with this dealership! Hard to get a hold of anyone when you really need them! I'm Out of town and needed to find out my expensive extended warranty company name and no one can find anyone to assist me! But when I brought the truck they had no problem selling me the expensive extended warranty! The service department quality has dropped off since I brought the truck which has me changing dealership service department. I will come out my own pocket for engine oil changes and state inspections. Sad to say the truth but I know where my next purchase truck and car won't be! Wife and I have always purchased from Casey Chevy and BMW but don't think that will be happening anymore!!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Highly disappointed with this dealership! Hard to get a hold of anyone when you really need them! I'm Out of town and needed to find out my expensive extended warranty company name and no one can find anyone to assist me! But when I brought the truck they had no problem selling me the expensive extended warranty! The service department quality has dropped off since I brought the truck which has me changing dealership service department. Sad to say the truth but I know where my next purchase truck and car won't be! Wife and I have always purchased from Casey Chevy and BMW but don't think that will be happening anymore!!!
Highly disappointed with this dealership! Hard to get a hold of anyone when you really need them! I'm Out of town and needed to find out my expensive extended warranty company name and no one can find anyone to assist me! But when I brought the truck they had no problem selling me the expensive extended warranty! The service department quality has dropped off since I brought the truck which has me changing dealership service department. Sad to say the truth but I know where my next purchase truck and car won't be! Wife and I have always purchased from Casey Chevy and BMW but don't think that will be happening anymore!!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Casey did an outstanding job in putting the deal together. We were very happy with the sales team along with all the employees who assisted in the deal.
Casey did an outstanding job in putting the deal together. We were very happy with the sales team along with all the employees who assisted in the deal.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Willie was great!! He found the vehicle I was looking for and and had my purchase completed in record breaking time!! He was very knowledgeable, informative, he made sure that there was no issues, and that I was satisfied with my purchase. i will definitely be returning!!!
Willie was great!! He found the vehicle I was looking for and and had my purchase completed in record breaking time!! He was very knowledgeable, informative, he made sure that there was no issues, and that I was satisfied with my purchase. i will definitely be returning!!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was helped by Tommy to buy a 2019 Toyota Avalon and everything went very smooth. Thank you Tommy.
I was helped by Tommy to buy a 2019 Toyota Avalon and everything went very smooth. Thank you Tommy.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership with an amazing parts employee. Rachel is very knowledgeable and happy to help
Great dealership with an amazing parts employee. Rachel is very knowledgeable and happy to help
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Experience with Cleveland was pleasant and friendly .Made it worthwhile to have him checking me in with my 2016 Chev Silverado I will get my truck service again there . Highly recommend!
Experience with Cleveland was pleasant and friendly .Made it worthwhile to have him checking me in with my 2016 Chev Silverado I will get my truck service again there . Highly recommend!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Had a license plate mount put on my truck. The initial install didn?t go well and the bracket mount fell off shortly after leaving the dealership. Luckily, the service team at Casey assessed the issue and fixed the problem immediately. Thanks to the service team for reacting promptly. ?All the Way?
Had a license plate mount put on my truck. The initial install didn?t go well and the bracket mount fell off shortly after leaving the dealership. Luckily, the service team at Casey assessed the issue and fixed the problem immediately. Thanks to the service team for reacting promptly. ?All the Way?
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good car dealership has great selection of cars, but they don’t come down that price though too many military in the area
Good car dealership has great selection of cars, but they don’t come down that price though too many military in the area
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
GREAT SERVICE,GREAT PEOPLE, CLEAN SERVICE AREA. FRIENDLY PEOPLE AND WILL ALWAYS COME BACK TO CASEY CHEV. NEXT TIME I DECIDE TO BUY A NEW TRUCK I WILL COME BACK TO CASEY FIRST.
GREAT SERVICE,GREAT PEOPLE, CLEAN SERVICE AREA. FRIENDLY PEOPLE AND WILL ALWAYS COME BACK TO CASEY CHEV. NEXT TIME I DECIDE TO BUY A NEW TRUCK I WILL COME BACK TO CASEY FIRST.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase