Reviews
Charles Carter was very helpful and attentive.
Charles Carter was very helpful and attentive. Only issue it took a little longer than I expected
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for our service department, Gregroy! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I just purchased 2025 Tacoma off road hybrid from
I just purchased 2025 Tacoma off road hybrid from Spitzer. Excellent facility and staff. Our salesman Tyler Seddon was very professional and accommodating. No pressure sales and quick responses to our calls and text. Great job team Thx Jim & Marian Bindas
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Spitzer Toyota Monroeville!
Salesman was Ryan Klobucher.
Salesman was Ryan Klobucher. I had signed along with my son on my son’s new lease for a 2025 Camry on 5/21. I called Ryan on 5/22 BEFORE the registration was submitted to the state as I wanted assurance that the registration, mail, bills etc would go to my son at his address and not mine. Ryan said he’d call me back the next day. He did not. I called on Tuesday 5/27 and was told that everything us in my name with my address and no way to update? Why no callback? Not sure what happened here??
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan, Kyle, and our team, and we look forward to working with you and your son again.
Thank you James Thomas for the excellent service on our
Thank you James Thomas for the excellent service on our Rave4. We especially appreciated your thorough explanations and the video showing us each step of your service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Charles Cater in the service department goes above and
Charles Cater in the service department goes above and beyond to help me anytime I pull into the service department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Staff was courteous, friendly, professional, and clean.
Staff was courteous, friendly, professional, and clean. I was able to schedule an appointment quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Rob was excellent with the knowledge about my truck and
Rob was excellent with the knowledge about my truck and accessories. All personnel were excellent. My only complaint is with the service of cleaning the truck before I purchased it. The engine was covered with muddy water and Rob had to tell the guy 3 times to get it clean. Also, the truck had dust and crumbs on the dash and in the holders.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.
Great dealership great service Charles Carter did a great
Great dealership great service Charles Carter did a great job getting ne checked in and out. Ice quick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.
Charles was informative and answered every question.
Charles was informative and answered every question. He made sure I understood and agreed with the service plan.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad Charles was able to help, and we hope to see you again!
Excellent service from sale to service.
Excellent service from sale to service. Very fast service and staff were all so pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.