Reviews
I took my RAVE4 in for annual inspection as well as a
I took my RAVE4 in for annual inspection as well as a few other things. Car was done quickly and completely in less time that was quoted, I was more than pleased by the work done by Charles Carter and would not hesitate to do this again. Gloria Helbling
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!
James Thomas is a quality Service Manager that listens to
James Thomas is a quality Service Manager that listens to my concerns/requests and when I pick up my vehicle everything is 100% complete. No worries on my part.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!
Charles Carter is excellent, explained everything in
Charles Carter is excellent, explained everything in detail about the problems associated with my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Deana hicks is the best at what she does highly recommend
Deana hicks is the best at what she does highly recommend her as rep for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Level of service good.
Level of service good. If waiting for car, can’t book appointment on line. Expensive
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Linda, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
James Thomas and Spitzer Toyota did a nice job On
James Thomas and Spitzer Toyota did a nice job On completing my annual state inspection for my Corolla. James even sent a little video of the inspection taking place.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Always nice people and good service.
Always nice people and good service. Very recommend. I gave been either them over 5 years and will continue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!
Spitzer took care of my Camry, now I own a RAV4 and will
Spitzer took care of my Camry, now I own a RAV4 and will be taking it to them for services.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Charles Carter did a nice job, he even called the next
Charles Carter did a nice job, he even called the next day to explain why we thought there was a missed service (there wasn’t).. thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.
They were able to take my car in right of way!
They were able to take my car in right of way! Pleased with the service and Deana Hicks the service representative was very kind and accommodating! All the employees that I came in contact with were very pleasant!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.