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Reviews

Average Ratings

4.5
Average based on 26 reviews.
  • Hall Acura-- making dreams come true

    Ron & Rob at Hall Acura VA Beach made my dreams come true. I found myself in the market for a new car sooner than I had hoped -- due to the need f...

    Dealer Response

    Thank you for your heartfelt response Lauren. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are ...


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    Ron & Rob at Hall Acura VA Beach made my dreams come true. I found myself in the market for a new car sooner than I had hoped -- due to the need for a larger vehicle that was AWD. Ron was polite and prompt in answering my questions and in getting my new RDX detailed and ready to take home. Rob worked diligently to get me the best rate possible for my financing, while also ensuring I understood every step of the process. I'm glad to say they both made me (and my Family members) feel welcome and ensure ALL bases were covered. Great place to shop! My mom even said she will go there to buy a vehicle whenever she's in the market!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your heartfelt response Lauren. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Rob and Ron lead you to your new RDX, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Hall Acura Virginia Beach. Thank you again Lauren and have a great day!


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  • Great UsedCar buying experience w/ Richard Barrera

    Richard did a great job from start to finish! ******

    Dealer Response

    Good morning Tiffany! Hall Acura Virginia Beach would like to personally thank you for taking the time to write this extremely positive review. W...


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    Richard did a great job from start to finish! ******

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good morning Tiffany! Hall Acura Virginia Beach would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ?Like? us on Facebook so you may catch our in-store specials. Thank you Tiffany, and be sure to visit us soon!


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  • Out-of-Towner Found Happiness!

    Nothing is worse than being out-of-town and the maintenance required light comes on - in this case it just meant an oil change and tire rotation. ...

    Dealer Response

    Hi Bryan. We are glad to hear that you were happy with Brian's service - that kind of feedback can go a long way. Hall Acura Virginia Beach apprec...


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    Nothing is worse than being out-of-town and the maintenance required light comes on - in this case it just meant an oil change and tire rotation. Hall Acura in Virginia Beach was excellent to work with - the ease of the online appointment process; the text follow-up to ID additional needs; and the follow-up after the servicing are what I would expect from Acura. Still, being able to get my car in, get the needed maintenance done with a courtesy wash and drive out inside of 1.5 hours was awesome. I was from out-of-town yet I was treated like a long-time customer and that made me fee great. I heartily recommend Hall Acura for your Acura servicing needs in the Hampton Roads area (especially the one in Virginia Beach). They'll treat you great and get the work done right. Special shoutout to Brian Thompson, my service advisor, who explained everything and clarified the choices to me (even though it was just an oil change, it's still nice for him to take the time to discuss and review it).

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Bryan. We are glad to hear that you were happy with Brian's service - that kind of feedback can go a long way. Hall Acura Virginia Beach appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much!


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  • Great Dealership

    Ken Wesley displayed true professionalism and attentiveness. He is a nice salesperson to work with and will help you with your specific needs. He ...

    Dealer Response

    Good morning! In response to your review, I want to take the time to thank you for praising our dealership. Heritage Hyundai Towson works extremel...


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    Ken Wesley displayed true professionalism and attentiveness. He is a nice salesperson to work with and will help you with your specific needs. He especially pays attention to detail during the entire car buying process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning! In response to your review, I want to take the time to thank you for praising our dealership. Heritage Hyundai Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you've provided us with exceptional positive feedback. Please don't hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!


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  • Awesome Service

    Hi my name is Robin Thomas and Travis Robinson and Harland Roberts were very professional and provided awesome customer service. I wouldn't recom...

    Dealer Response

    Robin, thank you for your complimentary feedback of Hall Acura Virginia Beach. We genuinely appreciate your business and thorough review. Please r...


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    Hi my name is Robin Thomas and Travis Robinson and Harland Roberts were very professional and provided awesome customer service. I wouldn't recommend no other place but Hall Honda Virginia beach. Thank you guys I love my New Rogue!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robin, thank you for your complimentary feedback of Hall Acura Virginia Beach. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!


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  • Bernard Bright & Rob Voight of Hall Acura VB

    In a little under five years I have purchased a 2011 TSX Wagon, a 2013 RDX with Tech Package, and just recently a 2017 RDX Advanced from Hall Acur...

    Dealer Response

    Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased...


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    In a little under five years I have purchased a 2011 TSX Wagon, a 2013 RDX with Tech Package, and just recently a 2017 RDX Advanced from Hall Acura VB with Bernard Bright and Rob Voight as my sales team. Both of these gentleman are not only very professional but are also quite funny and kind. They always do their best to make sure that all my needs are met whenever I am there. I must also give a shout out to Brian in the service department because he too, has always been very professional and ensures all my service needs are met as well. I expect Hall will be my Acura dealer for quite sometime. I love my new RDX and I can see us together for years to come as Acura has outdone itself with the redo on the upgrades to this vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Bernard and Rob led you to your new 2017 Acura RDX Advanced, and that you were happy with Brian?s service. We will certainly share your feedback with them! Please do not hesitate to call or pop back in to see us at Hall Acura Virginia Beach. Thank you again and have a great day!


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  • Ken Wesley, Salesman

    Ken Wesley and the people at Hall Acura were very accommodating and concerned that I got a vehicle that best fit my needs and budget. I would high...

    Dealer Response

    Hall Acura Virginia Beach is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may...


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    Ken Wesley and the people at Hall Acura were very accommodating and concerned that I got a vehicle that best fit my needs and budget. I would highly recommend Ken and Hall Acura.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hall Acura Virginia Beach is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Acura. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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  • Fantastic experience

    I've purchased three vehicles from Hall Acura. After returning from a deployment in 2002, I bought an RS-X. this was the first car I'd ever bought...

    Dealer Response

    Hello, Hall Acura Virginia Beach would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide ex...


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    I've purchased three vehicles from Hall Acura. After returning from a deployment in 2002, I bought an RS-X. this was the first car I'd ever bought on my own and the experience was very satisfying. The salesman at the time, Chris, worked with me to find just the right vehicle and got me a deal that worked for my budget. A couple years later I moved west to the Appalachian Mountains and needed a ride that could better navigate the terrain and climate of the region. Again, Chris found the perfect option for my needs and helped me through the trade-in process without a hitch. I kept that Honda CR-V for a decade before moving back to the area deciding it was time for an upgrade. Imagine how pleasantly surprised I was that my old buddy Chris was still at the dealership! Once more, he found the perfect vehicle for my situation and in no time, I had swapped out that reliable old Honda for a smooth, shiny Lexus. My wife even bought her Nissan Sentra through Chris. I could not give a higher recommendation to Chris and the team at Hall Acura. From a maintenance and service standpoint, I also have no complaints. They've done all the major work on each of our cars. They're always thorough and we've never had to take anything back to be redone after they've fixed it. Purchasing and maintaining a vehicle through Hall has always been a fantastic experience. I will certainly go back again for my next car and recommend you do the same!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, Hall Acura Virginia Beach would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Chris and the team! Thank you again for your review.


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  • Great Customer Service

    I am a long time customer of Hall Acura Va Beach. They are extremely professional and a class act! Their customer service is phenomenal, and I rec...

    Dealer Response

    Hall Acura Virginia Beach appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not ...


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    I am a long time customer of Hall Acura Va Beach. They are extremely professional and a class act! Their customer service is phenomenal, and I recommend this dealership to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hall Acura Virginia Beach appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again Debra for the highly praised feedback.


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  • Fantastic dealership

    My husband and I have been going to Hall Acura VA Beach for over 8 years now. Mark Stonis is a super salesman. He is honest and trustworthy. He pu...

    Dealer Response

    Good afternoon Audrey. In response to your review, I want to take the time to thank you for praising our dealership. Hall Acura Virginia Beach w...


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    My husband and I have been going to Hall Acura VA Beach for over 8 years now. Mark Stonis is a super salesman. He is honest and trustworthy. He puts the customer first. Mark will search everywhere and anywhere to find what we are looking for...no matter what make or model. We have gotten 2 Acura cars and just recently a F150 ford truck with Mark. Brian Thompson has taken care of my cars for this same amount of time. I trust everything he tells me that I need to have taken care of for my car. Rob, the financial guru, works hard to get the customer the best deal possible. These 3 gentlemen make a formidable team....and lets be honest..everyone I have dealt with at this location has always been friendly, knowledgeable and courteous. I won't go anywhere else. This is a super group of people....whatever you are looking for....these are the go to people.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon Audrey. In response to your review, I want to take the time to thank you for praising our dealership. Hall Acura Virginia Beach works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you?ve provided us with exceptional positive feedback. Please don?t hesitate to call or stop in anytime should you need any further services. Thank you again Audrey and have a great day!


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