Reviews

4.8 out of 5 4.8
215 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 8, 2018

    Good experience with this dealer and I am very happy with my Tundra. By far the best truck I have ever owned.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Lawrence, thank you for taking the time to leave a review for us at Colonial Toyota. We're happy we could meet your expectations and glad to h...ear that you are happy with your Tundra! Sincerely, Your Colonial Toyota Family

  • 5.0 out of 5
    October 5, 2018

    The service department always performs outstanding service to my vehicle.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Beth, Thank you again for taking the time to let us know how we did. We hope you have a great day we are glad we could help! Sincerely, Your Coloni...al Toyota Family, Indiana, PA

  • 5.0 out of 5
    October 1, 2018

    This dealership had been unfailingly responsive to all my concerns. They have been courteous and helped me when I just showed up without an appointment.... And I love my car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Linda, we're glad you had such a wonderful experience with us, its experiences like yours that really keep us motivated! Thank you for the great... review and for your business. Sincerely, Your Colonial Toyota Family

  • 5.0 out of 5
    September 12, 2018

    very happy with time spent, facility is clean and comfortable, people are all very nice.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Joseph, thanks for your praise and kind comments about our team. Colonial Toyota

  • 1.0 out of 5
    September 3, 2018

    Check engine light was on took in did not wait very long til it was done everything was fine

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Gary Steffey, thank you for taking the time to let us know about your recent experience. Please contact our General Manager Joe Lucchetti at 724.34...9.9100 we want to be able to hear how we could have made this experience better for you. Thank you, Colonial Toyota

  • 5.0 out of 5
    August 31, 2018

    Friendly people took care of car with quality service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Kevin, we're happy to hear you had such a positive experience with our team and that you feel confident that your car has been taken care of well.... We strive to provide our customers with excellent service and we appreciate your business. Thank you, Your Colonial Toyota Family

  • 5.0 out of 5
    August 30, 2018

    I received a recall notice so I called Service and was able to get an appointment right away.Very satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, we are glad we could help! We want to thank you for your praise and business. If you need anything else please let us know. Sincerely, Your... Colonial Toyota Family

  • 5.0 out of 5
    August 27, 2018

    My Venza is out of warranty, but I still get all service at Colonial.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Nancy, it's experiences like yours that really keep us motivated! Thank you for your continued business with us, we are happy to hear that you s...till continue your service with us we are always here to help. Thank you again, Colonial Toyota

  • 5.0 out of 5
    August 22, 2018

    Always a nice place to visit and no pressure to buy when getting service for vehicle

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Richard, thank you for your kind words and this wonderful review! We are happy to continue to service your vehicle and provide a great experience for... you. Thank you again for your loyal business! Your Colonial Toyota Family

  • 1.0 out of 5
    August 17, 2018

    Bought a 2013 Dodge Charger on July 26, 2018. Before I left the lot, found out the bluetooth system doesnt work! To their credit, they have made an appointment... to have it fixed at a Dodge dealership. But, before I can even get that done...I'm on the highway and something blows in the motor....coolant everywhere and then overheat and shut off! I call them, they tell me they don't do towing and I have to have it towed in. Costs me $170 to tow it to them...and which point they tell me they don't have any loaner cars! They have an employee drive me and my wife ( and all our shopping bags) home. Maybe they'll be able to get me a car tomorrow or Monday! Which doesn't help me get to work! Again, I've owned this car for 3 weeks! So far, my experience has been that this dealership will say whatever gets your money in there account. After that, they don't care. I'll gladly edit this review or post a retraction if they actually step up and make things right. But, as it stands now, I'll be sure to tell everyone just how they do business and to avoid them. People don't buy a car expecting to have to shell out hundreds or thousands of dollars to tow and fix it before they even put 1,000 miles on it!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Joe Lucchetti our General Manager... spoke with you if you are still having any issues please reach out to him. Thank you, Colonial Toyota

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