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I absolutely love the staff there. I went in for an oil change and asked if they could do an alignment and they said definitely. I was on my lunch break... and it was going to take longer then my allotted time, so they drove me back to work and picked me up when it was done. They are so polite even the customer service agent walked me back to my car after I paid for my services. I will definitely be going back and recommending others to go there.
Jessica, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy... that they were there to take care of you! Thank you again and we look forward to working with you in the future! Thanks again, Greg Turchetta, General Manager, (724) 459-9300 x205
I drive 1 hour to your facility for 2 reasons, Svc Supervisor Dave and Tech Chaun McGuire. If Chaun wasn’t there, I’d get my vehicle serviced closer to... home.
Thank you so much for the nice review, David! We really appreciate this feedback and I'll be certain to share your compliments with Dave, Chaun, and t...he rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Greg Turchetta, General Manager, (724) 459-9300 x205
My experience with Tri Stat was top notch. Beginning with my salesperson Lenny, to the sales manager, I was a complete professional and easy transaction.... Everyone I dealt with was pleasant and knowledgeable. The entire process was completed in a timely manner and before I was out the door, everything was checked and I was assured I was ready to go. This is an excellent dealership
Efficient Customer service Great attitude w staff Excellent care This is a one stop shop for all needs Tires service and more
Brian, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs o...f our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All the best, Greg Turchetta, General Manager, (724) 459-9300 x205
Justin did a great job finding us the 2020 Ford Exlorer that we wanted and getting us financed at a good rate. The whole process was pretty quick.
Jennifer, thanks for this marvelous review and congratulations on your new car! We are so pleased that Justin was able to provide you with such except...ional service. Enjoy your new 2020 Ford Explorer! Kind regards, Greg Turchetta, General Manager, (724) 459-9300 x205
It is always convenient to schedule an appointment. Tri Star employees are always eager to help and work with our schedule .
Christopher, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very h...appy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Greg Turchetta, General Manager, (724) 459-9300 x205
We bought a 2020 Explorer. After we got it home we noticed how shotty the carpet cut was under the driver seat. We went down to Tri Star and filed a complaint.... It took them months to get back to us. The seller told us 'It looks like someone was having a bad day." The wrong thing to say to a customer who had bought over 15 plus vehicles from this garage. I finally got a call today that said "this is the way they were cut." I am so dissatisfied with this. I thought this was my forever vehicle, it is not! i am not sure I will purchase another Ford Product or deal with Tri Star.
Charles, thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect t...hat. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Greg Turchetta, General Manager, (724) 459-9300 x205
Service department was helpful, friendly and service was quick. Chris the sales manager is also friendly. Plenty of inventory on the lot.
We really appreciate your feedback, Travis. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that i...f you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Thanks again, Greg Turchetta, General Manager, (724) 459-9300 x205
Tammy was incredible through the entire purchase process. My daughter was there and Tammy took the time to discuss the importance of good credit, interest... rates and payment affordability. My husband had originally brought her along to show her the process of purchasing a car and obtaining a loan, but Tammy made it a lesson in the importance of good credit also. Couldn't have asked for a better person.
Timothy, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled... to know Tammy went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Kind regards, Greg Turchetta, General Manager, (724) 459-9300 x205
Jack was not bothersome!! He contacted us when needed. He was very informative and worked hard to find what we wanted.
Thank you so much for sharing your car shopping experience with us, Kevin. We're happy to hear you were able to find what you were looking for, includ...ing fantastic customer service from Jack and the rest of our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best regards, Greg Turchetta, General Manager, (724) 459-9300 x205