Reviews
Drove 3 hours to look at a van.
Drove 3 hours to look at a van. Pictures online were NOT the actual vehicle on their lot. Be WARNED! The place is extremely shady & deceptive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. I understand your concerns regarding the van and the photos presented online. At Honda City Chicago, we strive for transparency and accuracy in our listings. I encourage you to contact me directly so I can address your experience and improve our processes. We appreciate your input and hope to have the opportunity to resolve this matter. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
We appreciated our experience working with the online
We appreciated our experience working with the online staff and sales associates at Honda City. Everyone was friendly and professional. We traveled quite a ways and never felt pressured or rushed to commit to anything. Our experience was completely collaborative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your compliments and kind words mean so much to us and our team, Ben! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Im 23 and I Bought a 2022 Accord 2.
Im 23 and I Bought a 2022 Accord 2.0 with my dad and the sales was negotiable. The car market in general isn't in anyone's side but I'm happy with my new car. Thinking about the 2023 model for sure. Thanks Honda City Chicago!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager
Avoid bait and switch at Honda City Chicago, 4950 S....
Avoid bait and switch at Honda City Chicago, 4950 S. Pulaski. They offered to beat any offer by up to $500. I confirmed by email and phone with Thomas and Lourariel pricing and that the new car I was purchasing was being cleaned and prepared for me to pick up. I even completed my financing application online before driving to the dealership. When I arrived, they told me they did not have the car I was buying on the lot (or any cars of that model and year). They tried to sell me a more expensive car or convince me to buy their "demo" vehicle. Multiple people at this dealership outright lied in order to get me into the dealership and then offer a different (worse) deal.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car