Reviews
You guys suck!
You guys suck! Rafty sold me a Chevy Tahoe with a slipping transmission and didn't tell me about it & does not want to give me a refund. I will never do business with you all again. Y'ALL HAVE RUINED MY LIFE!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, thank you for sharing this feedback. Our goal here at Honda City Chicago is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Quality Operation
Prompt assessment (check engine light), great communication from customer rep on status, parts and follow up, and quality service from mechanics shop
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joseph, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Honda City Chicago. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great experience
The sales staff were very friendly and knowledgable. We were guided through the buying process by Joaquin who made the paperwork side of things very clear and manageable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oliver, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Honda City Chicago! If there is anything else we can do for you, please feel free to give us a call. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Glad I did not waste my time with them.
Glad I did not waste my time with them. Yes, all the sleezy tricks were attempted but I stuck to my guns. I don't let them go back and forth to their manager. I tell them they have one chance and one chance only. They then try to call me over and over. DO NOT PICK UP THE PHONE when they call. Starting at 5K over MSRP is ridiculous. Use this against them and walk out. Do not give them a counteroffer since they have not made you a legit offer. So glad I did not buy from them..... read the reviews....they can't all be wrong.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that I strive to provide. Please contact me at your earliest convenience, I look forward to speaking with you. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Great service
I like that they give the vehicle a complete inspection. The time it takes to service, the vehicle is good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Russell, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Honda City Experience
My salesman was very nice. He was also very knowledgeable. The cars are priced well with the competition Explained my purchase very well after the sale.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Harold, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Honda City Chicago. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Buying experience
Seller's guidance through the purchasing process. I was not planning buying a car that day. But I did. The seller kindly offer driving the new car to my home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review, Andres. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Kindness of the staff
The quality of the job, the staff was on time to inform me about updates on my truck. The prices were honestly very high
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review, Martha! Happy customers are our goal and our mission at Honda City Chicago, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Best car dealer I have ever worked with!
The salesperson (Anai) was very helpful and accommodating. She went out of her way to understand my needs and expectations. She provided a human touch to what can otherwise be a stressful process. She was available whenever I had questions and went out of her way to make sure that Honda city could offer me the best service and deal possible on a new vehicle. I was browsing cars with other dealers as well but in the end I chose Honda city because how dedicated, respectful, considerate, and disciplined she was. Thank you Anai for your hard work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shahzaib, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com
Fast service
Easy to make an appointment by phone and the day of the appointment they were fast on doing the job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martha, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com