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Schumacher Chrysler Dodge Jeep Ram of Delray

(1,578 reviews)
Visit Schumacher Chrysler Dodge Jeep Ram of Delray
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 933-6242 (888) 933-6242
Used (888) 945-3819 (888) 945-3819
Service (888) 945-5514 (888) 945-5514

Reviews

(1,578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2018 Jeep buying experience

Top notch buying experience. I've been servicing my Chrysler here for 4 years. Excellent service department. So when I was in the market to buy a Jeep it was an easy choice to come here. Craig Sabarese put us in a 2018 Jeep Cherokee Latitude. He was a straight shooter and easy to work with. Traded my Chrysler 200C and drove away with my new Jeep in just a few hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Alan, thank you for taking the time to acknowledge both our Service Team and Craig. We appreciate you. Enjoy your new vehicle. Let us know if you should require anything additionally. Michael Riley Customer Relations Manager 561-454-1874 mriley@schumacherauto.com

Craig is a stand up guy

I had an incredible experience at Schumacher this weekend. I can't say enough about Craig and his honesty and integrity. At no point did I feel like this was a typical car dealership, where you are accosted and end up with a vehicle you do not want. He went above and beyond and helped me get a passenger vehicle for my growing family. He made me feel like family and was accommodating to my needs. I am glad I met Craig and will be bringing my family to him, that's how much I trust him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
13 people out of 13 found this review helpful.
Dealer response

Thank you for taking the time to provide your great experience with us. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

Unannounced Visit

I arrived unannounced at the service entrance where I was met by the very knowledgeable, smiling and professional Service Mgr, Doreen. Although I appeared without an appointment, Doreen was more than willing to help me resolve my mechanical concerns. She quickly wrote up the service slip and had my vehicle in a bay shortly there after. Approx. 45 minutes and 2 cappachinos later my vehicle was ready......problem resolved! Can't ask for any better service than that all thanks to Doreen's help and the efficiency & knowledge of their mechanics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard, thank you for taking the time to offer your rating and review. It's good to know that Doreen exceeded your expectations. Let us know if you should require anything additionally. Michael Riley Customer Relations Manager 561-454-1874 mriley@schumacherauto.com

Outstanding customer service from a very knowledgeable staff

My experience with the Schumacher Lincoln dealership was very positive and pleasant. The staff were courteous and extremely knowledgeable. They treated me with sincere respect and helped me to find the proper vehicle to suit my needs. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this excellent review for Schumacher Auto. I am glad that you had a very positive and pleasant experience with us! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

Enjoyable and effortless buying experience!

Overjoyed! Craig Sabarese was personable, knowledgeable and made this an enjoyable & effortless buying experience. I will be proudly recommending Shumacher to family, friends and clients.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
13 people out of 13 found this review helpful.

Schumacher

Yovonne Felix was very helpful. Went above and beyond to provide excelle t service. The service area was under staffed and backed up. If not Yovonne there would have been cars lined up to federal hiway. Only reason I would return to this dealership is because of hin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Josh, thank you for taking the time to offer your great rating and review. We appreciate you. It's good to know that Yovonne went above and beyond for you. Let us know if you should require anything additionally. Michael Riley Customer Relations Manager 561-454-1874 mriley@schumacherauto.com

Service Center Review

Our Lincoln service center here in Del Ray Fl is exceptional and a quality service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, thank you for your great rating and review. We appreciate you. Let us know if you should require anything additionally. Michael Riley Customer Relations Manager 561-454-1874 mriley@schumacherauto.com

Mike Johnson

I went in for recall work and I could not be happier with the prompt and professional service from Phil. By the way, the greeter (sorry, I did not catch her name), was very helpful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, thank you for taking the time to acknowledge Phil and Vicki. We appreciate your rating and review. Please let us know if you should require anything additionally. Michael Riley Customer Relations Manager 561-454-1874 mriley@schumacherauto.com

Car Repair

Had an emergency rush job. Despite the Service Department being extremely busy, they had my vehicle ready same day, many hours befire the original time repair estimate. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, thank you for your great rating and review. We appreciate you. We are pleased to have made you happy with the service Michael Riley Customer Relations Manager 561-454-1874 mriley@schumacherauto.com

Visit to repair tire leak

Cindy Billick was exceptional. By far the best service associate I've dealt with at Schumacher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, thank you for taking the time to offer your great rating and review. We appreciate you. It's good to know that Cindy was exceptional for you. Michael Riley Customer Relations Manager 561-454-1874 mriley@schumacherauto.com