Schumacher Chrysler Dodge Jeep Ram of Delray

4.6
(1,069 reviews)
Visit Schumacher Chrysler Dodge Jeep Ram of Delray
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 8:30am–8:00pm
Tuesday 7:30am–6:00pm 8:30am–8:00pm
Wednesday 7:30am–6:00pm 8:30am–8:00pm
Thursday 7:30am–6:00pm 8:30am–8:00pm
Friday 7:30am–6:00pm 8:30am–8:00pm
Saturday 8:30am–3:00pm 8:30am–6:00pm
Sunday Closed 11:00am–5:00pm
New (888) 933-6242 (888) 933-6242
Used (888) 945-3819 (888) 945-3819
Service (888) 945-5514 (888) 945-5514

Reviews

4.6
(1,069 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Schumacher Chrysler Dodge Jeep Ram of Delray from DealerRater.

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1.8

They make it impossible to schedule appointments. Also,...

They make it impossible to schedule appointments. Also, brought my new navigator in with a rattle noise during start, they didn’t diagnose it properly and just assumed it was a factory service that required a reprogramming. It’s still rattling during startup and a quick google search shows this is due to a worn variable cam timing unit that needs replaced. No one followed up with me to make sure the problem was Fixed. Now I have to bring it back in, but the problem is they never answer the phone and make it difficult to get an appointment scheduled. I’ve always owned Escalades in the past and I must say the Delray Cadillac service is superior to what we’ve experienced at Schumacher Lincoln in Delray.

Dealer response

Thank you for providing your feedback and letting us know about this issue, Jimmy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If your concern requires additional follow up please contact service Director at 817 637 0197.

Consumer response

I’ve tried to call but it keeps going to voicemail. And it says , “sorry, mailbox is full”

5.0

I’ve always been a dodge/ram customer and this...

I’ve always been a dodge/ram customer and this dealerships staff stole me away from a local dealership. Worked with me on the price of my car and took great care of me on my first service. And no I didn’t get paid for this and I’m not an employee either. I’m thinking of switching back to a truck soon and guess where I’m going? Thanks again to everyone there

Dealer response

Hi, K. Thank you for choosing Chrysler Jeep Dodge Ram and Welcome to the Schumacher Family! We hope you love your new vehicle! We will be here for you and would like to be of assistance with your next vehicle purchase. Thanks!

5.0

We went to learn more about wranglers. We met with Nick...

We went to learn more about wranglers. We met with Nick Howell. He helped my wife and daughter through the selection process. I highly recommend asking for him.

Dealer response

Thank you for choosing Chrysler Jeep Dodge Ram and Welcome to the Schumacher Family! We hope you love your new vehicle!

5.0

special thanks to Kent and Gabriella for having...

special thanks to Kent and Gabriella for having everything ready and making my purchase as stress free as possible.

Dealer response

Thank you very much for your rating! We are glad you had a pleasant experience.

4.8

Must say that Service Advisor Kevin McGlynn was...

Must say that Service Advisor Kevin McGlynn was exceptionally good and thorough in handling my somewhat intricate request and got my 2010 Dodge Challenger properly fixed. Must say that he returned my trust in dealership work!

Dealer response

Hi G. Mussenden. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

5.0

Erik fue una gran ayuda en conseguirme el carro que...

Erik fue una gran ayuda en conseguirme el carro que quería. Su servicio , atención fue excelente. Realmente realizar mi proceso con él fue muy fácil y profesional. Totalmente lo recomiendo a mis amistades y familiares.

Dealer response

Kerny, Gracias por tomarnos el tiempro para escribirnos, nos alegramos de poder dejar un impacto positive y hacer que fuera una Buena experiencia para ti

5.0

STAFF IS PROFESSIONAL, NO HUSSLE , BEST PRICE AND...

STAFF IS PROFESSIONAL, NO HUSSLE , BEST PRICE AND ATTENTION TO DETAIL , I WILL FOE SURE RECOMMEND THIS DEALERSHIP TO FRIENDS AND FUTURE BUYS ,IT WAS PROMPT ANS EASY BUY

Dealer response

Thank you for choosing Chrysler Jeep Dodge Ram and Welcome to the Schumacher Family! We hope you love your new vehicle!

5.0

I dropped my car off on a Saturday for an oil change and...

I dropped my car off on a Saturday for an oil change and tire rotation using the mopar app, I did the mobile check in so I didn't have to wait. I got a call an hour later about what recommendations they had for my car, I splurged on a new pair of wipers and an alignment. They sent me a digital invoice where I could see the total and pay for it before I picked up my vehicle. So convenient, simple and, efficient, I will definitely be back.

Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

5.0

I worked with Erik who understood my needs. Extremely...

I worked with Erik who understood my needs. Extremely friendly, honest and worked with his manager to make the deal happen on a Grand Cherokee L. No games like other dealers in S. Florida. Definitely would recommend this dealer to my friends and family

Dealer response

Hi Barry. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

5.0

Very fast and courteous service. He was so kind and...

Very fast and courteous service. He was so kind and helpful that I would recommend him to my friends. Great Service, good price, Joan made me feel like family.

Dealer response

Hi, Maydes. Thank you for choosing Chrysler Dodge Jeep Ram and Welcome to the Schumacher Family! We hope you love your new vehicle! Hope to see you again soon.