Reviews
Write a reviewClean facility, prompt service, knowledgable .
I recently purchased a 2014 Rav4 from Lancaster Toyota, Mazda, Scion in East Petersburg Pa. I would definitely recommend them if you are considering a new or used vehicle. I dealt with Aaron Galmarini and Donald Nolt. They were very kind, friendly, courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your feedback is greatly appreciated. We want every customer to feel the way you do about your new 2014 Toyota Rav4 and your experience with Lancaster Toyota. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Regards, Rick Price - General Manager
Great Buying Experience
We had an excellent experience at Lancaster Toyota Mazda on Memorial Day. From the moment we walked on the lot, Rick Hershey was there to answer questions for us and help us to find the right vehicle for our needs. Rick went the extra mile for us to make everything acceptable to us, and we are grateful for all he did to help us. He made the purchasing of our Toyota Highlander a really good experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Every day we are striving to make finding the perfect car easier. Your experience at Lancaster Toyota is what we want for all of our customers. Thank you for your positive feedback regarding our staff, and Rick in particular. We appreciate you taking the time to share your thoughts. Please be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Rick Price - General Manager
good service, clean facilities
I purchasd a new mazda 3 from josh wright he was very friendly and helpful so where all the managers, also they have a very nice and clean facilities
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind thoughts regarding our dealership and staff. Everyone here at Lancaster Toyota is committed to providing the best possible customer experience. As a customer, you are our top priority. Congratulations on your new purchase. We look forward to working with you in the future. Remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Rick Price - General Manager
Found what I was looking for!!!
Mike Forney very courteous and easy to talk to. Everyone easy to deal with, no high pressure. Will come back again if looking for another vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your great experience at our Lancaster Toyota. It sounds like Mike did an impressive job helping you find the perfect vehicle. I believe our staff is the best in the business. I am glad to hear that you agree. Congratulations on your new vehicle; welcome to the Lancaster Toyota family. Remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Rick Price - General Manager
GREAT SALES SERVICE
MY HUSBAND DOUG AND I LOVED OUR EXPERIENCE WITH THE DEALERSHIP AND SALESMAN ELLIOTT EDISON. HE MADE IT FUN BUYING A CAR AGAIN!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the positive feedback! It's great to hear that our sales team members were able to ensure that you had such a good experience. Elliott is a great salesperson and an integral part of our team. Customer service is our highest priority and we want to provide our guests with the service and support they deserve. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Rick Price - General Manager
Great Service, awesome car!
I just bought my first car after graduating college, and the service that Elliott Edison provided was very helpful! He covered everything we needed to know without overwhelming us and left us with an awesome car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the great review! It's great to hear we were able to give you such a positive car-buying experience. Elliott exemplifies our commitment to customer service and I'm glad he was able to help you. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Rick Price - General Manager
2015 Mazda CX-5 Grand Touring Purchase
My Salesperson was Doug Deibler. Great Service very knowleadgeble personnel. I would definetly recomend this Dealiship to my friends. Really loved our Salesperson Doug very thorough very detailed and answered all of our questions. We never felt any pressure which was the greatest expereince. Thank you so much Doug!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the positive feedback about our dealership! It is wonderful to hear that you had such a great experience at Lancaster Toyota. Doug exemplifies our commitment to customer service and we're glad that you had such a great experience working together. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Rick Price - General Manager
Leased third Toyota
Not the best first impression. We were asked to come back later. However, upon talking to the sales manager, Rick Regan, this was resolved by having the top sales person help us! Judy Tucker did an outstanding job keeping up informed along the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the great review! It's great to hear we were able to give you such a positive car-buying experience. Judy exemplifies our commitment to customer service and I'm glad she was able to help you. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Rick Price - General Manager
2014 Mazda 6 Touring Purchase
My salesperson was Doug Deibler. Over all buying process was quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind thoughts regarding our dealership and staff. Everyone here at Lancaster Toyota is committed to providing the best possible customer experience. As a customer, you are our top priority. Congratulations on your new purchase. We look forward to working with you in the future. Remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Rick Price - General Manager
Overall Great Experience
My dad and I went to Lancaster Mazda last weekend so that I could purchase my first new car. I endeduup buying a 2014 Mazda 6. So far one of the best choices I've made. The car runs ssmoothly and has all the features I hoped for. The service we received couldn't have been better. Josh Wright was our salesman. He was so friendly and helpful. He made my first time car buying experience enjoyable. The staff was knowledgeable and it was clear that customer service was important to them. I would recommend this dealership, salesman and vehicle to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new 2014 Mazda 6. Our staff is committed to assisting our guests in finding the perfect vehicle. I am glad to hear that Josh was so helpful. Welcome to the Lancaster Toyota family and thank you for sharing your experience. Be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Rick Price - General Manager