Reviews
excellent place, always clean and friendly.
everything and everyone. my salesman todd newcomer is great and the finance team is unbeatable. very pleasant place to visit and is always clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lawrence , thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Todd and our sales team! If there is anything else we can do for you just give us a call! Best, the Aubrey Alexander Toyota team
Great experience purchasing my new Tundra
Mat delivered my new Tundra as promised even though I live two hours from the dealership . he completed the paperwork quickly and answered all my questions regarding the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JR, congratulations on your new vehicle! We strive to ensure that no question or concern goes unanswered and it's encouraging to know that Mat able to show you dedicated and personalized service. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Best, the Aubrey Alexander Toyota Scion team
Great Service
My car was serviced and ready when I arrived to pick it up. I didn't need to wait at all. The service is very nice and friendly, they all wished me a happy holiday.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ruth, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Aubrey Alexander Toyota for your vehicle needs. Best, the Aubrey Alexander Toyota team
Fantastic friendly service
The staff is very kind and friendly, the time taken to talk with customers is greatly appreciated. That's how you build a great customer relationship. Thank you
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Ralph! We're glad to hear that our team was friendly and kind! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, the Aubrey Alexander Toyota team
awesome experience
Everyone worked hard to get me into a really great car and they did not judge me on my far less than perfect credit
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this review, Tangie. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Aubrey Alexander Toyota any time! Take care. Best, the Aubrey Alexander Toyota Scion team
Great service, turn time quick, plesant to talk to
The effort to find a used car we wanted in as short time is outstanding.. The service is the best. We have dealt with Jene Heberlig for many years. He is excellent.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share with us, Wilbert! We're happy to read that Jean did a great job helping you find what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Best, the Aubrey Alexander Toyota Scion team
Excellent customer service!
Despite the fact that it cost me MUCH more than anticipated, I felt the staff were very kind and attentive... Made the experience much better!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, we sincerely appreciate your feedback. Each employee is a valued member of the Aubrey Alexander Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, the Aubrey Alexander Toyota team
Great Service Department
Friendly staff at the service department with special recognition to Rich Miller. This representative went above and beyond for my husband and I when we asked him about our extended warranty..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Rich was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, the Aubrey Alexander Toyota team
Buying new vehicle process made easy
I am very familiar with Aubrey Alexander Toyota's great customer service, having had my previous Toyota always serviced here. I was in need of a new vehicle, and was a bit apprehensive about the sales process and being approved for a loan to purchase a 4WD. Salesman Mike Sandri took me through the whole process in a very professional and courteous manner, working with my budget and answering all my questions. I was able to drive away that same day in a used RAV 4 that fits my needs perfectly! Thank you, Mike Sandri for making the buying process easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! We are happy to hear you are enjoying your purchase. We strive to ensure that no question or concern goes unanswered and it's encouraging to know that Mike was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Best, the Aubrey Alexander Toyota Scion team
Aubrey Alexander
Everyone was very considerate since my husband had his stroke. They all went out of their way to help us.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denisia, we sincerely appreciate your feedback. Each employee is a valued member of the Aubrey Alexander Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, the Aubrey Alexander Toyota team