Reviews
Hassle-free buying experience
The sales staff is friendly and easy to work with. The buying experience was hassle-free. Have had vehicles serviced at this dealership as well and found the technicians to very competent and the service staff to be very customer oriented. Definitely recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wade, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new vehicle! The Aubrey Alexander Toyota Scion Team
WONDERFUL DEALERSHIP
Hard to say one thing about my continued experiences at Aubrey Alexander Toyota. EVERY person I come in contact with is so friendly, accomodating and professional. I had a friend with me who had never been to MY Toyota store and she was very impressed with the entire operation from customer service to the cleanliness of the restrooms
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carl, we appreciate your input. Glad to hear that you are impressed with the service we offer here at Aubrey Alexander Toyota. If there is anything more we can do for you please come back and see us any time! Take care! The Aubrey Alexander Toyota Scion Team
good service/convenient hours/appt times
I arrived early for appt - vehicle in and done - with a phone call that my vehicle was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, it is wonderful to hear that our service team here at Aubrey Alexander Toyota Scion was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Aubrey Alexander Toyota Scion Team
Friendly employees
Good service and friendly employees. The driver who drove me home while my car was being serviced was very helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helene, thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Aubrey Alexander Toyota Scion Team
New 2015 Toyota Highlander
I worked with Dennis Christiana and Mike Sandri on the purchase of my new Highlander. They beat the competition's quote and went above and beyond to make sure I was getting what I wanted. They were a pleasure to work with. I will be a customer for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dennis, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Dennis and Mike were able to go above and beyond your expectations and provide you with a memorable experience. Enjoy your Highlander! Feel free to call or stop by if there is anything else we can do for you. The Aubrey Alexander Toyota Scion Team
great service
All questions answered; very polite staff; provided a ride to my workplace; car ready at time I expected Previous rating of 8; not all my friends buy Toyota; if they wanted a Toyota it would be 10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for reviewing us, we appreciate the 5-stars. Please don't hesitate to contact us if anything comes up, we're happy to help. Take care until we see you next time.
Awesome buying experience
I recently took delivery of a 2016 Tacoma from Aubrey Alexander. I started my buying process by contacting several dealerships in my surrounding area. Every detail of my experience counted in deciding who to purchase my vehicle from. Price is obviously an important factor, but many other things are very important to me. Right from the beginning Denise Santos was sure to stay in contact and get the information I needed. From there, Dennis Christiana came into the picture and answered all my questions prior to making the trip to the dealership. Once I decided to make the trip to Selinsgrove, Dennis set me up with Bill Staffaroni to handle the rest of the details. Bottom line, Aubrey Alexander rose to the top of my list, providing the best price, best trade value, excellent customer service and an awesome buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the perfect 5-stars Joe, we appreciate you for letting others know about your experience at Aubrey Alexander Toyota Scion. Thanks for the recommendation of our sales team. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Great Service!
We came in for our routine oil change and came home with a new car. We really liked our 2014 Corolla, and planned on purchasing a new car next year. Our salesman talked to us, like he always does on our visits to the dealership and showed us a 2016 Corolla with many new options. We left Aubrey Alexander with our new car an hour or so later. We couldn't be happier with our salesman or the service! Great place to do business!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for the wonderful recommendation. We thank you for your continued loyalty and it's a pleasure seeing you each time you visit. We hope you enjoy your new 2016 Corolla and we wish you a safe and happy winter.
Great service
I thought Matt Marchiori was very courteous and helpful. A very nice person to deal with! Facilities were very clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Timothy, we appreciate your review and for letting others know about your experience at Aubrey Alexander Toyota Scion. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Service dept.
Professionalism throughout the whole service department. Call you to inform you on your vehicle as it is getting work done. Notifies you of any problems your vehicle may have. Only downfall, I was looking at trucks there a few months ago and had 3 salesman watch me and as I approached them they all went different ways. I am younger which is probably why, which is no excuse, especially after I bought almost a brand new truck there the year before.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nathan, we appreciate you letting us know about your experience with the service department at Aubrey Alexander Toyota. We apologize for the incident with our sales team, we have passed your comments along to them so it doesn't happen again. If you ever need anything in the future, please don't hesitate to let us know. Take care!