Faulkner Chevrolet Cadillac

1.0 out of 5 1.0
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 7:30 AM - 2:00 PM

Faulkner Chevrolet Cadillac Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2004

Welcome to Faulkner

...



Founded in 1932 by Henry Faulkner Sr., the Faulkner corporation has dedicated itself to developing long-term relationships with our customers and employees. We strive to provide only best experience, in which our employees can be responsive to the needs of our customers, through the purchase of a new car or SUV, and through the service of such. Since the establishment of Faulkner Oldsmobile in 1978, we have shared the Faulkner philosophy throughout our department. We have great pride to see that some of our own have been with us as we've grown through our 30 years. I invite you to meet our staff,view some of our specials.

""Faulkner To Be Sure!" - serving Bethlehem PA for over 86 years!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.0 out of 5 1.0
194 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 24, 2018

    My first service on my 18’cadillac they took my car by mistake to a customer as a loaner! At least an apology would be nice.. second service at 16,000... miles my tires are nearly bald!!! They give no satisfaction at all only to tell me I need tires... I owned many cars and this is by far the worst experience by far in 45 yrs of driving... go to another dealer .. it’s almost like they switched my tires the day it was supposedly misplaced after being serviced

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Robert, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to... have a better understanding about your experience. Please reach out to us at (610) 867-4177 at your earliest convenience and we will do our best to resolve this with you. Joe Busfield

  • 1.0 out of 5
    November 22, 2018

    Made an offer on a vehicle and never got a response back. Was contacted by someone else by email and they assured me the original sales girl would get... back to me. She never did.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know about your recent visit to Faulkner Chevrolet Cadillac. If you are willing to give us another chance, please reach out t...o us at (610) 867-4177 to speak to our manager directly. We can't find you in our system. Please call Mark Eager GSM.

  • October 20, 2017

    Worked with used car manager directly. Did not waste my time I have my top dollar and they met my price which was aggressive. Then they have communicated... very well through the 3 week process as I am 1100 miles away

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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to have provided you with such a positive experience! Your satisfaction is our top priority! Please don't hesitate to reach out if t...here's anything additional we can do for you.

  • 5.0 out of 5
    September 11, 2017

    The entire team at Faulkner gave my husband and I an extraordinary car buying experience. I was very particular about what I wanted and they were outstanding... with helping me get what I wantedwhich was great for first time purchase out of state. Awesome team...from internet sales to dealer to finance dept.. Thanks Faulkner!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, we're so glad that we were able to go above and beyond your expectations! We always strive to put the needs of all our valued guests first. We a...re are pleased to hear that you enjoyed your experience here at Faulkner Chevrolet Cadillac!

  • 4.0 out of 5
    May 26, 2017

    Dave, our sales rep made it a very easy and pleasant experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carisa, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    May 18, 2017

    NO PROBLEMS.BRIANNE GREAT SALESPERSON.SERVICE ALWAYS FIRST RATE

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

  • 5.0 out of 5
    January 2, 2017

    We enjoyed a stress free purchasing experience at Faulkner's on our new 2017 Chevy Volt. All negotiations were prompt, friendly and concise. Their internet... sales department was fabulous to work with. THANK YOU Mark B!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Bryan, for your kind words. We always want you to feel this way after a purchase. Congratulations on your 2017 Chevrolet Volt!

  • 4.0 out of 5
    January 9, 2016

    Service is OK but the constant e-mails for this are annoying. Please do not continue to send.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Richard, your feedback is sincerely appreciated, and we will be sure to act upon the frequency of emails that you receive. We'll also be sure to su...spend any further correspondence from being directed towards you via email. Thank you greatly for your business, and we look forward to serving you in the future!

  • 5.0 out of 5
    December 29, 2015

    Michael is great always very friendly and the dealership is great

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 25, 2015

    My experience was very good from walking in the door to signing my lease. Jeff was ver friendly. The rest of staff was friendly and helpful as well. ... I will be shopping here again and referring friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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