Reviews
Another Blow to my Grumpy Nature
As usual, everyone I spoke with at Faulkner's was courteous, kind, helpful, cheerful, and professional. As a lifelong complainer and all around nudge, I am very disappointed. Thanks a lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great facility
Jeff Yates did a great job! First time at a Chevy Dealer and it was a smooth time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to work with
I first contacted Faulkner Cadillac by phone. The salesperson was very helpful and informative. My questions were answered and I received more detailed information by email. When I went into the dealership the next day the salesperson worked with me to find the car I wanted and work out the financing within my budget. Delivery of my new car was prompt and efficient. Overall, my experience at Faulkner was good and I would recommend them to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I had a fantastic experience and would recommend this service anytime
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service DEpartment
As always the service I got was superb and quick. The guys there are all great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr James R. Addotta - Buying a Truck
I'm very happy I have a big truck which no other dealer wanted to make a good deal with me. I would very much like to put a cover over the back and find out more about being able to carry a ladder on it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Director of Athletics Emeritius
I recently purchased my 5th vehicle and am completely satisfied with sales, finance and service personal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
super service
Great friendly and efficient group thanks for the great work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service on my Cruze
My 2011 Chevy Cruze started having the check engine light go on and off, off for a while, then back on. took in for service and oil change, it was found that it needed an oxygen sensor and some kind of gasket around coolant system. Repaired within 1 day and even received a loaner for the time without car. Very pleased with Faulkner service..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great People, great service
Faulkner has a great Maintenance and support staff. They greet you with a smile and the mechanics do a top-notch job. While waiting, check out the sales floor but be prepared to have to deal with some of the nicest sales staff--or not. If you let them know you are just looking they won't pester you but will be there if you decide you have questions. KUDOS to all!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase