Reviews
I love this dealership.
I love this dealership. They have always taken care of my vehicle’s needs. Javon was my service writer on 8-11-23 and I have to say outstanding work from him and the technician that worked on my 19 Civic Type R. Two thumbs up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you had a great experience with Javon and our technician at Lehigh Valley Honda! Thanks for trusting us with your Civic!
After waiting 3hours, we were told that the sliding door
After waiting 3hours, we were told that the sliding door couldn’t be fixed. Charged for diagnostic. We both lost 3 hours plus 1hour of travel time. Our part time jobs didn’t get done. Why couldn’t we told asap that it couldn’t be fixed?
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to read about your experience. I understand how valuable our customers' time is and do apologize for any inconvenience caused by the long wait or lack of immediate communication regarding your sliding door issue. I'd like to personally assist you with this matter and address any ongoing concerns with your vehicle. If you could, please reach out at your earliest convenience using the number I've provided below. I hope to speak with you soon. Thank you, Bronson Miller - Service Director (610) 965-1332
My experience was very good.
My experience was very good. My sales person misplaced my spare key for my new car but after explaining it to the manager she was very quick to order a new one and schedule my appointment to set it up. Very friendly staff.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!
Danielle was awesome!
Danielle was awesome! This was my first experience at Lehigh Valley Honda and I was very happy with the service I received!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!
Great service.
Great service. Samantha is so helpful . Explains everything.. courteous. Always smiling and easy going. A pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Great experience, my service coordinator was fantastic.
Great experience, my service coordinator was fantastic. She kept me informed all the way. I bought my car here and the Serb team has always been terrific.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Donovan, we're delighted to know you had a great experience working with our Lehigh Valley Honda team. Thanks for trusting us with your business!
Alex was very knowledgeable and helpful with
Alex was very knowledgeable and helpful with recommendations of work needed to my car after inspection. His honesty and opinion was appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Alex and with our service team. We're glad to hear we delivered such a great experience!
Always have excellent service.
Always have excellent service. Friendly workers. Tristan Rodriguez extremely helpful & polite. Great job all round
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jackie, Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad Tristan was able to help, and we hope to see you again!
Good service with Tristan at dealership.
Good service with Tristan at dealership. Friendly and helpful. Car was completed in a timely manner. Appreciate the complimentary coffee.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. Tristan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.
James was my service advisor when I came in through
James was my service advisor when I came in through Express service today at Lehigh Valley Honda. He was excellent. Kind and understanding. Explained the process well and accommodating. I had to leave by a certain time for another appointment and he ensured my car was ready with plenty of time. Definitely will continue to go to Lehigh Valley Honda for service. Thanks James!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Lehigh Valley Honda. James and our team appreciate your business and hope to see you again soon!