Reviews
Travis was very rude when I was working with a
Travis was very rude when I was working with a salesperson he wouldn't agree to the deal it felt like he didn't like the Spanish salesperson like they clashed and I got the brunt of it so I left
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great customer service from Ellis!
Great customer service from Ellis! Very thorough, and personable. He is the best service representative I have ever dealt with at your dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terri, we're delighted to hear that Ellis provided you with exceptional service at Mercedes-Benz of Lehigh Valley! Thank you for sharing your experience and kind words.
We have been customers of Mercedes of Lehigh Valley for
We have been customers of Mercedes of Lehigh Valley for Years. Juan Martinez has been my Service Associate many times. He went the Extra mile to explain, very patiently, the heating, fan & Sun Roof. I read the User Manuel, but Juan’s Demo answered every question. Thank You Juan.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty to Mercedes-Benz of Lehigh Valley! We're delighted to hear that Juan provided such helpful and patient service. We'll be sure to pass along your appreciation!
Best Dealership, Best Customer Service Reps, & Juan Martinez is Terrific! Thanks Everyone
Always a good experience here for service.
Always a good experience here for service. Rick is wonderful- very knowledgeable and helpful. Explains everything and I trust him!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Virginia, we're delighted to hear that Rick has been providing you with knowledgeable and trustworthy service at Mercedes-Benz of Lehigh Valley. Thank you for sharing your positive experience!
I have had an amazing experience w Jim in selecting and
I have had an amazing experience w Jim in selecting and finding my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that Jim provided excellent sales support. Thanks for choosing Mercedes-Benz of Lehigh Valley!
Jim Sangiorgio was very professional throughout the
Jim Sangiorgio was very professional throughout the transaction from my initial visit and test drive through to vehicle handover to me. Further he provided timely updates on the status of a few minor issues that needed to be dealt with prior to the vehicle being ready for handover.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, we're delighted to hear that Jim provided such professional service throughout your experience at Mercedes-Benz of Lehigh Valley. Thank you for sharing your positive feedback!
Jim was great.
Jim was great. Took him time to find me the perfect car! Will definitely go back for my Next car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind review warms our hearts! Thank you from the Mercedes-Benz of Lehigh Valley Team.
Very curtious , very polite, very professional.
Very curtious , very polite, very professional. They did a great job !!! No problems what so ever. This is how a dealership should be run with respect for the people who have invested in Mercedes. These cars are expensive and in this economy it is expected that you be treated correctly for the investment you have made. They are very professional and these people you want on your team !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Mercedes-Benz of Lehigh Valley! We're delighted to hear that our team provided courteous and professional service. We truly value your investment in Mercedes, and we're here to ensure it remains a rewarding one.
Thanks to service dept.
Thanks to service dept.. emergent issue with rear view mirror. I was able to make an online appt in the weekend - arrived on Monday at appt time. Greeted and managed problem timely. This is why I am a 15 year+ customer who continues to return! Much appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad our service department could assist with your rearview mirror issue promptly here at Mercedes-Benz of Lehigh Valley. Thank you for being a loyal customer for over 15 years! We appreciate your continued trust and support.
Have purchased 4 vehicles from the dealership and the
Have purchased 4 vehicles from the dealership and the experience has been excellent to date,Thanks to all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christopher, thanks for your continued trust in Mercedes-Benz of Lehigh Valley! We're delighted to hear that each experience has been excellent. Enjoy your newest vehicle!