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JM Lexus

(9,931 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2026 state dealer award
View 14 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since June 2004.
At JM Lexus, our top priority is people. That’s why we are proud to be the first Lexus dealership in the Southeast to offer a revolutionary new experience. We provide a single point of contact and guarantee the best price upfront, with no dealer fees.

Service center

Phone number

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–3:00pm

Reviews

(9,931 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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The whole team was amazing & helpful down to the greeters who signs you for the service . Andre the car salesman stole me from the North Miami location was very nice and informative.

The whole team was amazing & helpful down to the greeters who signs you for the service . Andre the car salesman stole me from the North Miami location was very nice and informative.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I came to JM Lexus to get my first electric car from Alicia Stark. I’m very excited and I appreciate and very loyal to Alicia at JM Lexus.

I came to JM Lexus to get my first electric car from Alicia Stark. I’m very excited and I appreciate and very loyal to Alicia at JM Lexus.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your first electric vehicle! We're happy to hear Alicia was a huge help, and we'll be sure to pass this along to her. Thanks for choosing JM Lexus!

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“Exceptional dealership with caring professionals who provide outstanding service and create lasting customer relationships always."

“Exceptional dealership with caring professionals who provide outstanding service and create lasting customer relationships always."

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your awesome review of JM Lexus. We are glad that our team provided exceptional, caring service. We truly value your business!

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The sale person, Siena Daniele was fantastic, she took good care of me and gave a lot of insight

The sale person, Siena Daniele was fantastic, she took good care of me and gave a lot of insight

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Florida, thank you for the great review. We look forward to seeing you again at JM Lexus! Siena will appreciate your kind words.

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My Rep Luis S. gave me top notch service. I would recommend him to anyone,he's a pleasure to speak and work with.

My Rep Luis S. gave me top notch service. I would recommend him to anyone,he's a pleasure to speak and work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing recommendation! We're delighted to hear Luis provided top-notch service. We look forward to serving you again at JM Lexus!

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Dario from JM Lexus provided great attention and care from the moment we walked inside the dealer. We felt comfortable throughout the car buying experience and felt like our needs really mattered. We greatly appreciate the straight forward car buying experience JM offers and know we will be back next time we need a new car.

Dario from JM Lexus provided great attention and care from the moment we walked inside the dealer. We felt comfortable throughout the car buying experience and felt like our needs really mattered. We greatly appreciate the straight forward car buying experience JM offers and know we will be back next time we need a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jose, knowing you were comfortable and cared for throughout your purchase made our day! Thank you for trusting Dario and JM Lexus with your business. Enjoy your new car! See you next time!

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Tracy was wonderful. The service was great and we love our new Lexus. Thank you

Tracy was wonderful. The service was great and we love our new Lexus. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi snunzis, thank you so much for the kind words! We are thrilled to hear that Tracy provided you with such wonderful service and that you're enjoying your new Lexus. We truly appreciate your feedback and hope you have many great miles ahead in your new vehicle!

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Purchasing my new vehicle was a genuinely enjoyable experience thanks to Megan. She was warm, highly professional, and made the entire process smooth and stress free. Thank you, Megan for providing such outstanding service! Michael H

Purchasing my new vehicle was a genuinely enjoyable experience thanks to Megan. She was warm, highly professional, and made the entire process smooth and stress free. Thank you, Megan for providing such outstanding service! Michael H

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michael, thank you for choosing JM Lexus and highlighting Megan’s exceptional service. Safe travels in your new car!

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Matt O’Brien was super professional and easy to work with, same with the other staff—especially Leo and Jody.

Matt O’Brien was super professional and easy to work with, same with the other staff—especially Leo and Jody.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tony, we are delighted to read your feedback for Matt, Leo, and Jody! Thank you for choosing JM Lexus and for sharing your experience. See you next time!

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justin is great.organized and very nice he arranged an uber for .He told me what cost would be.

justin is great.organized and very nice he arranged an uber for .He told me what cost would be.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your positive feedback about JM Lexus. We'll make sure your kudos reach Justin. Thanks so much!

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