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JM Lexus

(9,441 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since June 2004.
At JM Lexus, our top priority is people. That’s why we are proud to be the first Lexus dealership in the Southeast to offer a revolutionary new experience. We provide a single point of contact and guarantee the best price upfront, with no dealer fees.

Service center

Phone number

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–3:00pm

Reviews

(9,441 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Paul was great to work with, answering our questions even

Paul was great to work with, answering our questions even staying after closing time, Everything was done online, everything went smooth, no worries about anything, the way it should always be...

Paul was great to work with, answering our questions even

Paul was great to work with, answering our questions even staying after closing time, Everything was done online, everything went smooth, no worries about anything, the way it should always be...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback! We are so glad to hear that Paul and the team gave you a positive experience. We appreciate your business and hope to welcome you back to JM Lexus in the future!

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Paul Mompremier helped me with my new purchase IS350.

Paul Mompremier helped me with my new purchase IS350. I traded in my car and got a good deal. This is my 3rd car that I purchased with Paul

Paul Mompremier helped me with my new purchase IS350.

Paul Mompremier helped me with my new purchase IS350. I traded in my car and got a good deal. This is my 3rd car that I purchased with Paul

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Lexus IS 350, Charlene! Thank you for choosing JM Lexus and for highlighting Paul's outstanding work.

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Daniel Wilson amazing!

Daniel Wilson amazing! He provided me with the best customer experience. Very happy with service received

Daniel Wilson amazing!

Daniel Wilson amazing! He provided me with the best customer experience. Very happy with service received

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This feedback means the world to Daniel and the team! Thank you for choosing JM Lexus and for the great review.

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Buying a car can actually be a pleasant experience.

Buying a car can actually be a pleasant experience. I've been dealing with JM Lexus for years and was well aware of their high level of customer service. When it was time to buy a new vehicle Dario Dziamelek helped me through the buying process with no pressure, no hassle and no problems. He is professional, courteous and very knowledgable and was able to answer all of my questions. Best of all, he was patient. It takes me a few days to make decisions about major purchases. While I'm sure he was anxious to make a sale he did not pester me or pressure me to decide. Finally, once we sealed the deal, the car was ready and waiting when he said it would be. Great buying experience!

Buying a car can actually be a pleasant experience.

Buying a car can actually be a pleasant experience. I've been dealing with JM Lexus for years and was well aware of their high level of customer service. When it was time to buy a new vehicle Dario Dziamelek helped me through the buying process with no pressure, no hassle and no problems. He is professional, courteous and very knowledgable and was able to answer all of my questions. Best of all, he was patient. It takes me a few days to make decisions about major purchases. While I'm sure he was anxious to make a sale he did not pester me or pressure me to decide. Finally, once we sealed the deal, the car was ready and waiting when he said it would be. Great buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rick, you have put a big smile on our faces! Thank you for choosing JM Lexus and for highlighting the great work of Dario and the team. We wish you many safe and happy miles ahead!

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Jm Lexus is my dealer of choice.

Jm Lexus is my dealer of choice. I worked with Tim spellman for the third time and he was wonderful. He is professional, knowledgeable, courteous, friendly, and makes the car buying/ leasing process very smooth. Thanks so much Tim for your hard work and dedication. Look forward to working with you again in the future.

Jm Lexus is my dealer of choice.

Jm Lexus is my dealer of choice. I worked with Tim spellman for the third time and he was wonderful. He is professional, knowledgeable, courteous, friendly, and makes the car buying/ leasing process very smooth. Thanks so much Tim for your hard work and dedication. Look forward to working with you again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Raquel - Tim and all of us at JM Lexus are grateful to have your business! Thank you for choosing us and for sharing your kind words about Tim's attentive service. We look forward to welcoming you back in the future!

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Excellent customer service from the team lead by Daniel

Excellent customer service from the team lead by Daniel Wilson service was second to none.

Excellent customer service from the team lead by Daniel

Excellent customer service from the team lead by Daniel Wilson service was second to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

The team at JM Lexus loves seeing great reviews! Thank you, Tony! We will be sure to pass your kind regards along to Daniel.

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Professional courteous great place to do business .

Professional courteous great place to do business . Definitely will recommend your dealor ship to anyone

Professional courteous great place to do business .

Professional courteous great place to do business . Definitely will recommend your dealor ship to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with our team! Thank you for choosing JM Lexus and for sharing your support.

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I had a tremendous experience with Mr.

I had a tremendous experience with Mr. Steve Mcneely! With him sales at JM Lexus take a very different and high level! Way to go Mr. Mcneely, Thanks again!

I had a tremendous experience with Mr.

I had a tremendous experience with Mr. Steve Mcneely! With him sales at JM Lexus take a very different and high level! Way to go Mr. Mcneely, Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Frandieu, we're glad to hear that Steve provided you with a top-notch experience at JM Lexus! Thank you for sharing your positive feedback and support!

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My experience at Jmlexus was professional.

My experience at Jmlexus was professional. My salesman Steve Mcneeley was nice, polite and accurate. Everyone I came in contact valued my time .

My experience at Jmlexus was professional.

My experience at Jmlexus was professional. My salesman Steve Mcneeley was nice, polite and accurate. Everyone I came in contact valued my time .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Steve and the team at JM Lexus provided you with a professional experience. Thank you for sharing your satisfaction with us!

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Daniel is a very good salesman He gets a 10 in my book

Daniel is a very good salesman He gets a 10 in my book I love my new car that he hrlo d me get Good job Daniel

Daniel is a very good salesman He gets a 10 in my book

Daniel is a very good salesman He gets a 10 in my book I love my new car that he hrlo d me get Good job Daniel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're excited to hear that Daniel provided you with excellent service at JM Lexus and helped you find a car you love! Thank you for sharing your experience, and enjoy your new ride!

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