Reviews

3.3 out of 5 3.3
238 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 29, 2018

    Manager/salesman Dario was extremely patient and knowledgeable. He made every effort to make sure that purchased the best car & package for my needs......And... I'm delighted with the car......MPK.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 29, 2018

    My salesman was Jeffrey Wright, and I would definitely recommend him. I traveled from North Miami Beach to JM. Jeffrey was extremely helpful, patient,... and knowledgeable. He went out of his way to make himself available for any questions, and he delivered the car to me personally. A great gentleman!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 26, 2018

    We are very poor with the electronic features of our new Lexus. German invit ed to come in and patiently spent over an hour showing us the various features... and how to use them.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    March 29, 2018

    What a dishonest and typical car dealership. They play games and I should have know but thought JM Lexus was different but turned out not true. Do not... believe anything they tell you.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2018

    Just wanted to say That this was my second purchase at JM and was treated wonderfully. My salesman, Mike Dubler, was courteous, attentive to our needs... and took all the time we neede. Couldn’t recommend Mike high enough.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 2, 2018

    I spoke to Alicia last year to put an order in for my LS500 2018. She kept me updated the whole time and I picked it up the day after it came in. I love... my new car and the LEXUS plus experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 28, 2018

    Excellent experience leasing a new Lexus RX350 at JM Lexus. Khaled Dandashi was extremely helpful and spent a lot of time explaining all the new features... and options. There was no haggling with price because Khaled had spent time on the phone with me before I came in detailing the different price options. He was a pleasure to work with and would recommend him highly. June Cane

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 26, 2018

    Alicia Stark is my go to person to lease 3 cars & my go to person when coming in for service. I always follow her recommendations.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 27, 2017

    just leased a new car from JM Lexus. Paolo Scalici was my sales consultant. He made this stress free and easy. the best sales person I ever worked with.... I will refer others to him without hesitation. Very professional and low key, no pressure. Great job Paolo. thanks so much. Francine

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    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 9, 2017

    Very difficult to get straight forward information about car details and pricing. Their idea is to sell you a car as fast as possible with as little effort... as possible.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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