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JM Lexus

(10,090 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2026 state dealer award
View 14 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since June 2004.
At JM Lexus, our top priority is people. That’s why we are proud to be the first Lexus dealership in the Southeast to offer a revolutionary new experience. We provide a single point of contact and guarantee the best price upfront, with no dealer fees.

Service center

Phone number

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–3:00pm

Reviews

(10,090 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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JM Lexus continues to be the only dealership where I choose to lease and maintain my vehicle. Jonathan never disappoints. He always remembers my preferences and gets the deal done!

JM Lexus continues to be the only dealership where I choose to lease and maintain my vehicle. Jonathan never disappoints. He always remembers my preferences and gets the deal done!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We appreciate your loyalty and will be sure to pass along your kudos to Jonathan! -JM Lexus

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Thanks JM Lexus Rodrigue Polidor helping me a lot to bought my NX 460 t

Thanks JM Lexus Rodrigue Polidor helping me a lot to bought my NX 460 t

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing JM Lexus, we appreciate your positive feedback!

Consumer response

Thanks to Rodrigue Polidor at JM Lexus; he helped me buy my NX 450+. He did a great job.

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Working with Mark McKearney was so easy. He was very patient with all of my questions, easy to work with, and easy to communicate with. He made the car buying experience much simpler than other dealerships I’ve worked with in the past.

Working with Mark McKearney was so easy. He was very patient with all of my questions, easy to work with, and easy to communicate with. He made the car buying experience much simpler than other dealerships I’ve worked with in the past.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Mark made your car buying experience seamless at JM Lexus. Thank you for your business and enjoy your new ride! Safe travels!

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Dario was a pleasure to work with. Before taking about the car and price he laid out how the buying process is different at JM. I will definitely be coming back here and will recommend JM anytime I’m asked about car shopping.

Dario was a pleasure to work with. Before taking about the car and price he laid out how the buying process is different at JM. I will definitely be coming back here and will recommend JM anytime I’m asked about car shopping.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing recommendation of Dario and our team! It's awesome to hear you had a transparent and streamlined experience at JM Lexus. Safe travels in your new ride! -Your JM Lexus Team

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Paul was very helpful in answering all our questions about their cars and the whole buying process as well!

Paul was very helpful in answering all our questions about their cars and the whole buying process as well!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Paul was so informative and helpful. Thank you for choosing JM Lexus!

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Tim Spellman spent his Saturday (off) taking care of my wife and I who needed to be educated on the Lexus brand and product. During our visit Tim made sure we were comfortable with our choices and was always happy to provide options based on our needs and (at times) whims. When we left that afternoon in our new RX350H we felt that our decision was sound and our dispositions at ease. We are confident that our new vehicle is well covered and backed by a strong team. We look forward to continued dealings with Tim and the team at JM Lexus!

Tim Spellman spent his Saturday (off) taking care of my wife and I who needed to be educated on the Lexus brand and product. During our visit Tim made sure we were comfortable with our choices and was always happy to provide options based on our needs and (at times) whims. When we left that afternoon in our new RX350H we felt that our decision was sound and our dispositions at ease. We are confident that our new vehicle is well covered and backed by a strong team. We look forward to continued dealings with Tim and the team at JM Lexus!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this positive feedback! We are thrilled that Tim went above and beyond to support you and ensure your questions were answered. Congratulations on your new 2024 Lexus RX 350h, and we hope to see you again at JM Lexus!

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Dan and Dario were a pleasure to work with. They answered all of my questions and were detailed and thorough throughout the entire process. I highly recommend both of them. They are true professionals.

Dan and Dario were a pleasure to work with. They answered all of my questions and were detailed and thorough throughout the entire process. I highly recommend both of them. They are true professionals.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Dan and Dario! We're thrilled you had a great experience from start to finish. See you next time! -JM Lexus

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I’ve been a Lexus customer for many years, and this was such an easy and comfortable experience. Andrew Marchena was courteous, attentive, and a pleasure to work with. He took the time to answer all my questions, explained every step clearly, and made sure I felt confident throughout the entire process\. From the initial conversation to driving off the lot, everything was smooth, professional, and stress-free\. I truly appreciate the excellent service and personal attention, and I highly recommend him to anyone looking for a great car\-buying experience!

I’ve been a Lexus customer for many years, and this was such an easy and comfortable experience. Andrew Marchena was courteous, attentive, and a pleasure to work with. He took the time to answer all my questions, explained every step clearly, and made sure I felt confident throughout the entire process\. From the initial conversation to driving off the lot, everything was smooth, professional, and stress-free\. I truly appreciate the excellent service and personal attention, and I highly recommend him to anyone looking for a great car\-buying experience!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear that you had a smooth and stress-free experience with Andrew! Thank you for choosing JM Lexus and for recommending him so highly. We hope you enjoy your new Lexus!

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Always good experience with JM Lexus. Had smooth and pleasant transition into new lease with Robert xx Aubin. Highly recommend both.

Always good experience with JM Lexus. Had smooth and pleasant transition into new lease with Robert xx Aubin. Highly recommend both.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're grateful for your feedback! It's great to know you had a positive experience with Robert and our team. Thank you for choosing JM Lexus! Safe travels!

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⭐⭐⭐⭐⭐ I had an exceptional experience at JM Lexus, and I couldn’t be happier with my purchase! Andrew was outstanding throughout the entire process. He treated me with professionalism, respect, and courtesy, making the entire experience smooth, easy, and stress-free. I received a great deal and never felt pressured. Andrew made sure everything went smoothly from start to finish, and I truly appreciate the excellent customer service. I highly recommend JM Lexus and Andrew to anyone looking to purchase a vehicle. If you’re looking for a dealership that values its customers and a salesperson who goes above and beyond, this is the place to go! Thank you, Andrew, and the entire JM Lexus team for such a great experience!

⭐⭐⭐⭐⭐ I had an exceptional experience at JM Lexus, and I couldn’t be happier with my purchase! Andrew was outstanding throughout the entire process. He treated me with professionalism, respect, and courtesy, making the entire experience smooth, easy, and stress-free. I received a great deal and never felt pressured. Andrew made sure everything went smoothly from start to finish, and I truly appreciate the excellent customer service. I highly recommend JM Lexus and Andrew to anyone looking to purchase a vehicle. If you’re looking for a dealership that values its customers and a salesperson who goes above and beyond, this is the place to go! Thank you, Andrew, and the entire JM Lexus team for such a great experience!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We are overjoyed to hear that Andrew went above and beyond to make the process seamless and pressure-free. Your recommendation means a lot to us, so thank you for choosing JM Lexus!

Consumer response

had an exceptional experience at JM Lexus, and I couldn’t be happier with my purchase! Andrew was outstanding throughout the entire process. He treated me with professionalism, respect, and courtesy, making the entire experience smooth, easy, and stress-free. I received a great deal and never felt pressured. Andrew made sure everything went smoothly from start to finish, and I truly appreciate the excellent customer service. I highly recommend JM Lexus and Andrew to anyone looking to purchase a vehicle. If you’re looking for a dealership that values its customers and a salesperson who goes above and beyond, this is the place to go! Thank you, Andrew, and the entire JM Lexus team for such a great experience!

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