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JM Lexus

(9,855 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2026 state dealer award
View 14 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since June 2004.
At JM Lexus, our top priority is people. That’s why we are proud to be the first Lexus dealership in the Southeast to offer a revolutionary new experience. We provide a single point of contact and guarantee the best price upfront, with no dealer fees.

Service center

Phone number

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–3:00pm

Reviews

(9,855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Went to see a 2015 ES350 for my GF Beatriz. Ryan Wilson was my salesperson. He was very friendly, knowledgeable and helpful throughout the whole process. He was never pushy. I just test drove it and left to consult with Beatriz. Ryan continued to follow up to see if I had any questions or concerns. He addressed them all in a professional and timely manner. We ended up purchasing the vehicle, and we are very happy with it. We definitely recommend JM Lexus as well as Ryan Wilson. Thank you for everything!

Went to see a 2015 ES350 for my GF Beatriz. Ryan Wilson was my salesperson. He was very friendly, knowledgeable and helpful throughout the whole process. He was never pushy. I just test drove it and left to consult with Beatriz. Ryan continued to follow up to see if I had any questions or concerns. He addressed them all in a professional and timely manner. We ended up purchasing the vehicle, and we are very happy with it. We definitely recommend JM Lexus as well as Ryan Wilson. Thank you for everything!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had such a great experience with Ryan and our sales team! Thank you for choosing JM Lexus and congrats on the 2015 ES 350. Safe travels!

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Excellent service clean timely very nice people good coffee beautiful lounge comfortable waiting area nicely decorated

Excellent service clean timely very nice people good coffee beautiful lounge comfortable waiting area nicely decorated

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive feedback about our service with us, Randi! We’re proud of our clean facility with comfortable accommodations and kind staff. We hope to see you again at JM Lexus!

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Bought new TX at JM Lexus. Junior Francois my sales manager was outstanding. He explained everything and the process was smooth and transparent. I would definitely recommend Junior at JM Lexus to all my friends and family.

Bought new TX at JM Lexus. Junior Francois my sales manager was outstanding. He explained everything and the process was smooth and transparent. I would definitely recommend Junior at JM Lexus to all my friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad you enjoyed working with Junior and the team! Congratulations on your new TX, and welcome to the JM Lexus family!

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The purchase of my new car could not have been better. Johnathan took me through the process easily and I had my new SUV within 2 hrs.

The purchase of my new car could not have been better. Johnathan took me through the process easily and I had my new SUV within 2 hrs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear your experience with Johnathan was so seamless and efficient. Thank you for choosing JM Lexus and enjoy your new SUV!

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Excellent, been doing business with them for years and looking forward to to continue driving a lexus

Excellent, been doing business with them for years and looking forward to to continue driving a lexus

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal JM Lexus customer, Sandra! Your review made our day and we look forward to welcoming you back for many more years to come.

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Dan Phillips was very helpful in helping me get my car. Recommend m Working with him.

Dan Phillips was very helpful in helping me get my car. Recommend m Working with him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave JM Lexus a wonderful review! Dan will appreciate your shoutout.

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This is my third Lexus from JM Lexus and my second time working with Dario — and there’s a reason I came back! After such an amazing experience with him in 2024, I knew exactly who I wanted to call this time around. Once again, Dario made the entire process smooth, stress-free, and actually enjoyable. He’s knowledgeable, professional, personable, and truly goes above and beyond for his customers. If you’re heading to JM Lexus, do yourself a favor and ask for Dario — he’ll take great care of you!

This is my third Lexus from JM Lexus and my second time working with Dario — and there’s a reason I came back! After such an amazing experience with him in 2024, I knew exactly who I wanted to call this time around. Once again, Dario made the entire process smooth, stress-free, and actually enjoyable. He’s knowledgeable, professional, personable, and truly goes above and beyond for his customers. If you’re heading to JM Lexus, do yourself a favor and ask for Dario — he’ll take great care of you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback! We are thrilled that your experience with Dario was so positive at JM Lexus. We hope to see you again soon! Enjoy your new ride!

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Paul was diligent, personable, and truly cared, helping me navigate my lease situation successfully and confidently.

Paul was diligent, personable, and truly cared, helping me navigate my lease situation successfully and confidently.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful feedback about Paul! We're delighted he provided such diligent and caring support. Safe travels from all of us at JM Lexus!

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JM Lexus is very professional,honest and classy!My salesman Tim Spellman is the best!I've been leasing cars from them for years and it gets easier everytime.

JM Lexus is very professional,honest and classy!My salesman Tim Spellman is the best!I've been leasing cars from them for years and it gets easier everytime.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tevvy, thank you for sharing your appreciation of Tim and our team! It's great to know you're always well taken care of here. See you next time at JM Lexus!

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I want to take a moment to express my sincere appreciation for the outstanding supporting guidance provided by Dan Wilson of JNM Lexus, throughout the process of my leasing, a new car. Leasing a vehicle can feel overwhelming with all the options, paperwork and decisions involved, but his professionalism patience and expertise made the entire experience, smooth and stress-free. He took the time to answer my every question thoroughly explaining details clearly, and insured that I felt confident and comfortable in every step. Stood out most of his genuine commitment to customer service, his honesty, responsiveness, and willing to go the extra mile turn what could’ve been a complicated process into an enjoyable and positive experience. It is clear that he takes great pride and helping his customers find the right vehicle and the best leasing solution for their needs. Thank you again for your dedication and exceptional assistance. I truly appreciate your hard-working guidance and will gladly recommend you to anybody looking for a knowledgeable and worthy sales manager. Wishing you continued success and all you do. Sincerely Munro Ross.

I want to take a moment to express my sincere appreciation for the outstanding supporting guidance provided by Dan Wilson of JNM Lexus, throughout the process of my leasing, a new car. Leasing a vehicle can feel overwhelming with all the options, paperwork and decisions involved, but his professionalism patience and expertise made the entire experience, smooth and stress-free. He took the time to answer my every question thoroughly explaining details clearly, and insured that I felt confident and comfortable in every step. Stood out most of his genuine commitment to customer service, his honesty, responsiveness, and willing to go the extra mile turn what could’ve been a complicated process into an enjoyable and positive experience. It is clear that he takes great pride and helping his customers find the right vehicle and the best leasing solution for their needs. Thank you again for your dedication and exceptional assistance. I truly appreciate your hard-working guidance and will gladly recommend you to anybody looking for a knowledgeable and worthy sales manager. Wishing you continued success and all you do. Sincerely Munro Ross.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear Dan made the leasing process smooth and stress-free, ensuring you felt confident and comfortable at every step. Thank you for your kind words, and safe travels ahead! - The JM Lexus Team

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