Reviews
My fiancé and I had a great experience with buying our
My fiancé and I had a great experience with buying our new NX350. We are living out of Stare, but thanks to our Sales rep Bruno Da Silva, it was a very smooth and painless process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and giving a shout-out to Bruno. He will be happy to know he did a great job helping you with your purchase. We really appreciate your business here at JM Lexus and hope you come back for any of your future vehicle needs. Enjoy your new Lexus NX 350!
I really enjoyed the purchase experience with Pedro Diaz!
I really enjoyed the purchase experience with Pedro Diaz! He was responsive, prepared and transparent at every step, even with final details. I appreciate his approach, and I will definitely reach out to him for my next vehicle; Lexus or otherwise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love seeing these kinds of reviews, Barrett! We're thrilled that Pedro was communicative in his assistance and shaped your positive experience at JM Lexus so much that you plan to work with him again. We are honored to have him on our team as a connection to valued customers like you. Thank you!
Steve McNeeley is truly one of the best salesman I have
Steve McNeeley is truly one of the best salesman I have had. Steve goes above and behind to make sure his clients are happy. Steve is friendly, caring and truly a good person. Steve always makes sure that I have the best option for my Lexus as we have leased our 3rd one from him. Thank you Lexus for having Steve and making us not only customer but I have a friend at JM Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lisa, thank you for the great review! We are thrilled to hear that Steve went above and beyond to assist with your purchase. Drive safely, and we hope to see you back again at JM Lexus!
My first experience with JM Lexus was amazing.
My first experience with JM Lexus was amazing. I love my car and I love the way I’ve been treating by my agent. I feel comfortable riding my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sandy - Thank you for allowing us the chance to earn your business! We are so happy to hear that you're a happy customer and that you've been enjoying your vehicle. Have a great week from all of us at JM Lexus!
You’re very welcome Zacharias is amazing he’s every knowledgeable in what he’s doing. Very good service
Donna Pacifico and the Service Department seems to always
Donna Pacifico and the Service Department seems to always go above and beyond to assist me, thank you thank you for helping with my issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this great review. We're thrilled that you enjoyed working with Donna and our service department here at JM Lexus. We are always happy to help!
Timely and efficient service.
Timely and efficient service. Work performed as expected Comfortable waiting area Courteous and pleasant staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Allan - Thank you for stopping by to share this feedback about our service and facilities! It means a lot to know that you're a happy customer. - JM Lexus team
Shedrick provided excellent customer service and was
Shedrick provided excellent customer service and was attentive and knowledgeable. I am very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Shedrick and the JM Lexus team. Drive safely, and we hope to see you back again down the road!
Bruno Da Silva is an asset to JM Lexus.
Bruno Da Silva is an asset to JM Lexus. He did a great job and I would buy a vehicle from him again. Thank you Bruno for your patience and kindness!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We are so glad to hear that Bruno delivered such a successful purchase experience. Drive safely, and we hope to see you back again at JM Lexus!
Welcome as I drive up, went directly to Xavier for
Welcome as I drive up, went directly to Xavier for service. Waited in the lounge and was notified when vehicle was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Nick, for stopping in and leaving JM Lexus a five-star review! We are glad that Xavier took excellent care of your vehicle. Have a great rest of your day!
Nothing but excellence with every visit!
Nothing but excellence with every visit! Quality of service is what brings you back JM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The JM Lexus team is grateful for your five-star review and trust in our business! Thanks for continuing to support us.