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JM Lexus

(9,379 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Arly was great. Helped me with my new rx 350 and really...

Arly was great. Helped me with my new rx 350 and really enjoying it. Simple paperwork, no games with pricing, easy in-out for pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Lexus RX 350, Scott! It is great to hear that Arly made the purchase process so smooth and seamless. Thank you for choosing JM Lexus!

Richard meier was great answered all our questions and we...

Richard meier was great answered all our questions and we are so happy in our new NX I was so happy with the process too. Very quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Lexus NX! We are thrilled that Richard made the process so smooth and seamless. Thank you for choosing JM Lexus!

Richard was great my wife was impressed with all the new...

Richard was great my wife was impressed with all the new safety features in the car. We love the surround camera. We will be back again in 3 years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing JM Lexus and taking the time to highlight Richard's great work. We wish you and your wife many safe and happy miles until we see you next!

Great customer service! The best Lexus dealership in...

Great customer service! The best Lexus dealership in Florida! The upfront price saved my time. They take care of customers and respect customer's time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your feedback means so much to us, Miril! For you to say that JM Lexus is the best dealership in the state truly made our day. We look forward to taking care of you next time!

Germán was very patient and knowledgeable answering all...

Germán was very patient and knowledgeable answering all my questions. He went above and beyond providing outstanding attention. I highly recommend that you contact him. Exceptional customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ruth, we appreciate your kind words about Germán and it is wonderful to know that he was able to address all of your concerns. We strive to provide exceptional customer service here at JM Lexus, and it is our privilege to have earned your five stars. Have a wonderful week and we look forward to your next visit!

Helped me. Find the vehicle I wanted and was professional...

Helped me. Find the vehicle I wanted and was professional in all the details of my delivery Called to setif I needed help with any options on the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at JM Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

My first car buying experience could not have gone any...

My first car buying experience could not have gone any smoother all thanks to Dario! He found cars available that matched what I was looking for and made it a very personable experience. He was very straight forward and forthcoming and ensured that I made an informed decision. I am glad that I did business with him and JM Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your business. Our team strives to find the best option for guests and I am pleased to see that Dario hit the mark. On behalf of everyone at JM Lexus, we wish you safe travels!

Excellent service and good help Prices is reasonable...

Excellent service and good help Prices is reasonable and everything fine I will use this place again if I need buy another car for m

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

George - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that the team delivered such a great experience. Drive safely, and we hope to see you again at JM Lexus!

As always excellent customer service from Jonathan...

As always excellent customer service from Jonathan Wulkan! Very patient, extremely knowledgeable and helpful. This was my 2nd lease in 14 months through him. I have been a loyal customer since 2010.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to JM Lexus. We're happy to hear that Jonathan continues to be so helpful. It is a pleasure to have your business and we wish you safe travels until your next visit!

JM Lexus always provides excellent service. Jonathan...

JM Lexus always provides excellent service. Jonathan Wulkan is a terrific sales representative. I have no doubt I will continue to patronize JM Lexus in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! It is always a pleasure to assist you here at JM Lexus, and we will certainly let Jonathan know that you appreciate his help. We look forward to working with you again!