Reviews
Wow! Amazing experience
From the minute we walked in the door we were impressed by the receptionist, sales team and the estimator. Daniel and Eric were awesome and we came back to buy our car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top of the notch service 👊🏼
If you need a great service & w/ a smile ask for Rigot Dilus. Rigot went above and beyond to help my Dad & I. exceptional Salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top notch!
Fran was easy to work with and very thorough. She had done most of the preliminary work before we arrived! A very pleasant car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love JM Lexus
I just picked up our 6 th car from JM Lexus. It’s always fun and exciting but a long process. Thankfully there’s all sorts of bagels, snacks, danish snd coffees to have while you wait. Our sales rep Gregg Whyte was great explaining everything and Tim Spellman, sales manager walked us through setting everything up. Bluetooth, radio settings, phone book, gears etc We are always happy with the sales and service at JM Lexus. Otherwise why would we be using them for 17 years?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy as could be
Never bought a vehicle in my life that went so smooth and easy. No hassle no pressure. All car dealers should follow JM Lexus. Sales program.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
now I feel comfortable in my wonderful car
I was given at JM Lexus courteous and wonderful help In learning the various features of my new vehicle wherein I was not shown how to use the various features of the vehicle where i purchased it at North Miami Lexus. All they were interested in doing was making the sale after that they had no time for me even though I called up and made an appointment. Next vehicle I am going back to J M Lexus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christina
We had a great experience with Christina. She was very knowledgeable both in the products and technology use. She was friendly and very personable. I also appreciate the personal access for follow up questions. I'm a 4 time repeat customer with JM Lexus because of people like Christina!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
new car purchase
Had a great experience...Fantastic salesperson..Our 7th Lexus from JM...Will continue to purchase autos at this dealership if Fran remains at JM Lexus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GReat experience
Omar was very patient and helpful. Hassle free buying experience. We were a bit indecisive at first but Omar stuck with us every step of the way. Thanks for all of your assistance Omar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another lease on a wonderful car from a great dealership.
I was pleasantly thrilled with the response I received to every question and concern I had related to leasing the new 2018 Lexus. Mel Malka is a delight to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car