Skip to main content

JM Lexus

(9,421 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Wow! Amazing experience

From the minute we walked in the door we were impressed by the receptionist, sales team and the estimator. Daniel and Eric were awesome and we came back to buy our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top of the notch service 👊🏼

If you need a great service & w/ a smile ask for Rigot Dilus. Rigot went above and beyond to help my Dad & I. exceptional Salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Top notch!

Fran was easy to work with and very thorough. She had done most of the preliminary work before we arrived! A very pleasant car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love JM Lexus

I just picked up our 6 th car from JM Lexus. It’s always fun and exciting but a long process. Thankfully there’s all sorts of bagels, snacks, danish snd coffees to have while you wait. Our sales rep Gregg Whyte was great explaining everything and Tim Spellman, sales manager walked us through setting everything up. Bluetooth, radio settings, phone book, gears etc We are always happy with the sales and service at JM Lexus. Otherwise why would we be using them for 17 years?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy as could be

Never bought a vehicle in my life that went so smooth and easy. No hassle no pressure. All car dealers should follow JM Lexus. Sales program.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

now I feel comfortable in my wonderful car

I was given at JM Lexus courteous and wonderful help In learning the various features of my new vehicle wherein I was not shown how to use the various features of the vehicle where i purchased it at North Miami Lexus. All they were interested in doing was making the sale after that they had no time for me even though I called up and made an appointment. Next vehicle I am going back to J M Lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Christina

We had a great experience with Christina. She was very knowledgeable both in the products and technology use. She was friendly and very personable. I also appreciate the personal access for follow up questions. I'm a 4 time repeat customer with JM Lexus because of people like Christina!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

new car purchase

Had a great experience...Fantastic salesperson..Our 7th Lexus from JM...Will continue to purchase autos at this dealership if Fran remains at JM Lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GReat experience

Omar was very patient and helpful. Hassle free buying experience. We were a bit indecisive at first but Omar stuck with us every step of the way. Thanks for all of your assistance Omar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another lease on a wonderful car from a great dealership.

I was pleasantly thrilled with the response I received to every question and concern I had related to leasing the new 2018 Lexus. Mel Malka is a delight to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.