JM Lexus

Once again my experience with Hieu Vo was amazing. I have never met a sales person that was so detail oriented. He follows through with every step of the process before and after the sale. I love my sixth RX 350 from J M Lexus!

Excellent service..excellent salesman! Love my new car!! Really amazing!'the technolgy in the car is Mind boggling. Very happy with my new car and was treated extremely well!

Jeffery Wright was our internet salesman and we relied on his description of a used car to purchase sight unseen. Jeffery helped arrange shipping and the car was transported and received in the like new condition it was described. Jeffery was very pleasant to work with and described the car very accurately.

Bought 5 cars with the help of Michael Robbins at JMLexus. Regardless of where we live in the US we would not go anywhere else to buy a car. He is the best!

Thanks to Skip Robinson and the sales staff at JM Lexus who made the usually dreaded purchase of a car as painless as possible. After my prized 2006 LS430 was totaled in an accident, I went on a mission to find an exact model and year as replacement for the car I had driven and loved for 10 years. As I do not live near this dealership but was in the area for another purpose one Saturday afternoon in Nov., I stopped at the JM Pre-owed lot on the off-chance they might have the car I was seeking. And, they did! I was introduced to Joel (Skip) Robinson who arranged for the car to be brought for my inspection. With low mileage and in good condition, it was most certainly a great replacement. Skip and the sales team in the office were so very helpful, courteous, respectful and eager to help me by getting the car prepared, paperwork completed and stay comfortable during the unanticipated wait for this unexpected event. As I was still driving a rental car from the accident, there became the issue of how to get my "new" car home, a good 30-40 minutes away, as the dealership closing time approached, Skip and another employee of the office went above and beyond by working after hours to follow me to my house, more than 30 minutes away, so that my husband and I would not have to drive back to the dealership the next day to pick up the car. I highly recommend Skip Robinson and the team at JM Lexus Pre-Owned cars for anyone wishing to have a smooth and pleasant purchase experience.

I had been to another dealer in the area and had a negative experience. Rigiot greeted me and immediately made me feel comfortable. The whole experience was stress free and professional. I purchased a 2013 Toyota Sienna that I love.Thanks Rigot and John Eramo for a great car buying experience.

From the moment we walked in the door till we signed on our new Lexus, everything about this experience has been wonderful. Joel Robinson really took care of us. I've never had such a good salesman. Thank you

I have been told that owning a Lexus is just as expensive as owning a European car and I was quite worried when I had to take in my Lexus SC 430 that wouldn't start. I had purchased it from JM Lexus only 5 months ago and barely put 1500 miles on it - so I was extremely disappointed when it conked out on me. On top of the towing charge, I was not looking forward to the repair bill. As it turns out, David Morgan (the Service Manager) was extremely knowledgeable and courteous. Not only did he walk through the entire invoice with me in great detail, but also explained the steps that the technician took after the repair was completed to ensure that this wouldn't happen again. The majority of the repair cost was labor and David Morgan worked with me to honor a 10% off coupon which was intended for service (not repairs). While the expense was still a bit on the high side (in relation to other vehicles that I have owned), the experience was TRULY EXCEPTIONAL. As icing on the cake, since I was having electrical/starting problems, David also replaced the battery in my key fab which now works like it is supposed to - all along I thought the reason the key fab wasn't working well was because of the overall problem with the car. As of today, the car now runs smooth as ever and I hope that it will continue to perform flawlessly for some period of time before I need any further repairs. If you are going to JM Lexus for service, brace yourself for a completely different experience as compared to going to regular Toyota dealers for service. In particular, if you have an opportunity to shake hands with David Morgan or the opportunity to interact with him, I can guarantee you that you will be delighted and treated like you have never been before at a car dealership.

There is a Sales Manager at JM Lexus that makes the experience much easier--Robert Seeley follows thru and is fair and honest--Once he priced our purchase I knew that I was treated fairly. He is the guy you should ask for..

Donny was outstanding, courteous and professional in helping me resolve my blue tooth problem. On other occasions I was fortunate to have him set up my new cell phone and teach me how to use certain apps. Feel lucky to have such a helpful service dept.