Reviews
Two top notch gentlemen.
Two top notch gentlemen. Got the job done. I appreciate the no pressure sales approach.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ELLIOTTCME, Thank you for the great feedback! We're so glad to hear you appreciated the no-pressure approach and that our team made the experience a positive one. We'll be sure to share your kind words with them. Enjoy your new vehicle, and thank you for choosing Toyota of Scranton! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton
Justin and Jordan are always great to work with!
Justin and Jordan are always great to work with! Helpful and honest, they make the process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
FONZOASHLEY, Thank you for the great feedback! We’re so glad to hear that Justin and Jordan provided helpful, honest service and made your experience easy. They’re both dedicated to delivering a smooth and stress-free process, and your kind words mean a lot. We truly appreciate your continued trust in our team at Toyota of Scranton! Warm regards, The Guest Experience Team Toyota of Scranton
Very prompt and responsive.
Very prompt and responsive. Made the whole process a breeze. We had a very good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WASIQUEMIRZA, Thank you for the kind words! We're so glad to hear that your experience was smooth and hassle-free. Providing prompt and responsive service is what we strive for, and we’re happy we could make the process easy for you. We truly appreciate your business and hope to see you again at Toyota of Scranton! Warm regards, The Guest Experience Team Toyota of Scranton
Very good experience.
Very good experience. Happy with the vehicle. Staff were friendly and knowledgeable. Would buy from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
nskorec, Thank you for sharing your experience! We’re so glad to hear you’re happy with your vehicle and that our team’s friendliness and knowledge stood out. It means a lot to know you’d choose to buy from us again — we’ll be here whenever you’re ready! Warm regards, The Toyota of Scranton Sales Team
Process was easy service was excellent staff was top
Process was easy service was excellent staff was top notch very helpful will be using toyota again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DNOVAK207, Thank you for the 5 stars and the great feedback! We’re thrilled you had a smooth, helpful, and high-quality experience with us. We’re here whenever you need us—see you next time! Warm regards, The Toyota of Scranton Team
Jordan was very friendly, knowledgeable and professional.
Jordan was very friendly, knowledgeable and professional. Dealing was straightforward and painless. Here are 15 words
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
RSBKZ5, Thank you for the great feedback! We're so glad to hear that Jordan made your experience friendly, informative, and stress-free. We appreciate you choosing Toyota of Scranton and look forward to seeing you again! Best regards, The Sales Team Toyota of Scranton
Jordan made the process easy and fun.
Jordan made the process easy and fun. He explained everything gully and was very helpful in finding theright vehicle for us. We love our new Rav4.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VENNEKATHY, Thank you so much for the kind words! We're thrilled to hear that Jordan made the process easy, fun, and informative. It’s great to know he helped you find the perfect RAV4 — congratulations on your new vehicle! We appreciate you choosing Toyota of Scranton and hope you enjoy every mile. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton
They were awesome, was a fantastic experience.
They were awesome, was a fantastic experience. I had previously dealt with Tom Hesser Nissan and ended up having an awful experience there. I found my new home for purchasing vehicles at Toyota in Scranton! Save yourself the stress and don't bother going anywhere else and ask for Jordan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi TEGRANT, Thank you so much for sharing your fantastic experience with us! We’re thrilled to hear that your visit to Toyota in Scranton exceeded your expectations—especially after your previous challenges elsewhere. It means a lot to us that you found a stress-free and welcoming experience here, and we’re especially proud of Jordan’s efforts. We look forward to serving you again in the future! Best regards, The Toyota Scranton Team
Great group and team flawless transaction and sale.
Great group and team flawless transaction and sale. Would recommend this group to anyone! They go above and beyond to take care of the customer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roberthine89, Thank you, Roberthine89! We're thrilled to hear that you had a flawless experience with our team. Providing top-notch service and going above and beyond for our guests is what we strive for every day. We truly appreciate your recommendation and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton
The dealership, salesman, and financial people were
The dealership, salesman, and financial people were great. They very flexible and helpful with whatever I needed. Jordan, my salesman called a few days later to check in and see how it was going. I noticed I was missing my floor mats. He found them at the dealership and had them ready and I was able come right down and he even put them in for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DMS3799, Thank you for sharing your experience! We're so glad to hear that our team, including Jordan, provided you with great service and went the extra mile to make sure all your needs were met. It's wonderful to know that Jordan followed up and quickly resolved the issue with your floor mats—his commitment to customer satisfaction is exactly what we strive for at Toyota of Scranton. We appreciate your business and look forward to assisting you again in the future. Enjoy your new vehicle! Take care, The Toyota of Scranton Sales Team