Reviews
No nonsense sales
No nonsense dealing. Nice courteous sales people. It was a good experience dealing with Scranton Toyota, especially Omir and Sean Von Poppe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very welcoming ! clean and comfortable
Elizabeth Misiura was the sales person I worked with and she was amazing start to finish. she made me feel so comfortable and she really worked to get me in the car I wanted. she listened and explained things so well. I couldn't be happier with my experience or the car. I absolutely love it. I'm a lifetime customer !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly environment..prompt service
Very friendly environment..prompt service. Like the lounge area with the DD service. I noticed the staff is very relaxed and not in a rush.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience!
Great experience I have nothing but great things to say about the salesman Mark D, Sales Manager Joe Ross and Finance Manger Omir! The professional, no pressure approach was refreshing and appreciated. All three gentlemen stayed 1 hour past the close of the dealership to take care of me and make sure I was well taken care of through the process. So long as Toyota continues to make Tacoma trucks I will be purchasing them from Toyota of Scranton.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
everything was so fast & efficient!
everything was so fast and efficient! Couldn't have been better-and reasonable prices too! Everyone was so friendly and helpful. I would reccommend this place to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service, Repairs
The friendly service from the service desk as well as my car being ready as expected. I also appreciate the call prior to any additional necessary work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasant experience
Time of service was just as they told me I could expect. Young man who took care of me was pleasant and very helpful. I opted to wait and found the waiting room both comfortable and customer friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A Wonderful Experience!
I had no difficulty making an appointment with my service rep, Brenda, when I wanted it. I utilized the shuttle service and it was prompt both directions and the driver, Chris, was friendly. The service was done quickly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Toyota Service experience
Excellent service experience...in and out in less than an hour. Had some questions about the service contract we have and Kevin was great at explaining it to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Car was taken in upon my arrival and work was performed in a timely manner. Brenda kept me apprised of what was needed and how long it would take
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase