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Coccia Ford Lincoln

(457 reviews)
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coccia Ford Lincoln from DealerRater.

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Lincoln Love!!

Purchased a used MKX and couldn't be happier!! My salesman, Patrick, was easy to work with and explained everything in detail. Dave, my finance guy, was also super helpful. Great experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The BEST of the BEST!!!

My sister was in the market to upgrade from her 2013 Flex Limited Ecoboost to a newer model and I wanted one myself, although I was NOT in the market at the time. Given that they are few and far between on Long Island (or the tri-state for that matter) and only after a not-so-pleasant experience with a local dealer (whom shall remain nameless), we made a weekend out of it at our 2nd home in the Poconos, a short half-hour drive away from Coccia. Long story short and after working with us, Frank Vieira and Dave Dixon made the process virtually seamless and actually pleasurable. They were polite, upfront, honest and fair from the start and she couldn't be happier with her decision to move forward. As it was, she purchased a 2019 in White Platinum outfitted just as her 2013, with just a few nuances. Shortly thereafter, I decided to trade my 2014 Chrysler 300S for the same model in Magnetic Metallic and once again, both Frank and Dave rose to the occasion and made it happen for me as well. We couldn't be anymore grateful for the service we received and would gladly purchase/lease another car from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First time experience at Cocoia lincoln Purchase

My salesperson Lori Thomas was excellent very friendly and was not pushing fro the sale. The whole experience was a pleasure would highly recommend Coccia and especially Lori Thomas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic Dealership...!

These folks are excellent do deal with and very knowledgeable! Brad Dwyer is a pleasure to work with - great atmosphere as well as very cordial folks from being greeted to signing and taking delivery of our MKZ. We also are very pleased with Frank in the Service Department, wonderful to work with and always ready to serve as well as please - thank you Coccia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ric Miles

The staff at Coccia Ford were extremely helpful and provided an overall excellent experience for me when buying my MKX. From the initial Hello until the papers were signed, they went out of their way to ensure I was getting exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Selling/trading cars and purchasing a new vehicle

Salesman treated myself and my wife like valued friends not like a "Wallet to Empty"! John K. was exceptional in both his treatment of us and actually listening to my/our needs! He didn't try to either "up-sell" or sell a vehicle that wasn't in our wish list!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the 5th car we have here- won’t go anywher

Love dealing with this dealership- this is the fifth car we have bought here 3 new and two used- won’t go anywhere else- there sales staff(John Kuna) is amazing- financing to service are all the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful place !

Highly recommend working with Lori Thomas, she made the buying process so easy and stress free! I will definitely be coming back when looking to buy my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

John Kuna was an exceptional salesman. Knowledgable, not high pressure and reasonable. A great test drive to demonstrate the various car features . I'm an internet buyer so I travelled a distance. It was definitely worth the drive! 2018 Lincoln Continental. Loving it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recent leasing experience

I’ve lost track on how many cars i’ve Leased from Coccia Ford, but one thing I have lost track was the wonderful leasing experience. John Kuna was great to work with and I highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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