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Coccia Ford Lincoln

(835 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 2:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

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Reviews

(835 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coccia Ford Lincoln from DealerRater.

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Worst dealership around !!! Buy anywhere else but do not buy from COCCIA ford!!!! They have false advertising just to get you in the door then lie and say truck not available!!!’ You want to buy from A dealership like that that lies!! Worst dealership in the area !!!! Go anywhere else!!!! But don’t ever buy from COCCIA ford!!!!’ Trust me… lying ripoff!!! COCCIA ford is a lying joke.. and worst dealership in the area !!! And owner does not care about his reputation!!!!! He cares about his money and lying to good paying honest hard working people… please!!! Listen to me !! Stay away from COCCIA ford

Worst dealership around !!! Buy anywhere else but do not buy from COCCIA ford!!!! They have false advertising just to get you in the door then lie and say truck not available!!!’ You want to buy from A dealership like that that lies!! Worst dealership in the area !!!! Go anywhere else!!!! But don’t ever buy from COCCIA ford!!!!’ Trust me… lying ripoff!!! COCCIA ford is a lying joke.. and worst dealership in the area !!! And owner does not care about his reputation!!!!! He cares about his money and lying to good paying honest hard working people… please!!! Listen to me !! Stay away from COCCIA ford

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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They have false advertising and lie.. don’t buy at coccia they advertised a truck online for 34101 with pics.. then said price is 39808 .. when I showed them screenshots of that truck online with price of 34101.. they would not contact me back… kept calling and was told that truck was a fleet truck for a company and not for sale .. flat out lie !!! Truck is online there lot with sticker for sale and they took 20 pics of truck for online sale… fleet trucks ordered for a company don’t go on sales lot!!! Nor are they posted online for sale!!! Coccia ford is false they lie and have false advertising price!!!! Do not buy from coccia ford. ! Most dishonest dealership around!!!!! Sad

They have false advertising and lie.. don’t buy at coccia they advertised a truck online for 34101 with pics.. then said price is 39808 .. when I showed them screenshots of that truck online with price of 34101.. they would not contact me back… kept calling and was told that truck was a fleet truck for a company and not for sale .. flat out lie !!! Truck is online there lot with sticker for sale and they took 20 pics of truck for online sale… fleet trucks ordered for a company don’t go on sales lot!!! Nor are they posted online for sale!!! Coccia ford is false they lie and have false advertising price!!!! Do not buy from coccia ford. ! Most dishonest dealership around!!!!! Sad

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I bought a ford escape from Coccia ford yesterday and I’m very happy about the way they treated me. Chris was my salesman person and he went above and beyond to help me get the car that I bought. Dave from finance also went above and beyond to get me a loan for my car my credit isn’t the greatest but Dave was able to get me a loan through a bank. I would highly recommend going to Coccia ford even if your credit isn’t the greatest. Thanks Coccia Ford for all your exceptional service.

I bought a ford escape from Coccia ford yesterday and I’m very happy about the way they treated me. Chris was my salesman person and he went above and beyond to help me get the car that I bought. Dave from finance also went above and beyond to get me a loan for my car my credit isn’t the greatest but Dave was able to get me a loan through a bank. I would highly recommend going to Coccia ford even if your credit isn’t the greatest. Thanks Coccia Ford for all your exceptional service.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased my Ford Escape in May 2023 and I have been having problem ever since with my windshield washer fluid bottle. I have been told several time that they replaced the sensor but after my last service I mentioned did they look at the windshield washer fluid bottle. I was told no. I said it is ALWAYS empty and not used often. I mentioned that the sensor was supposed to have been changed and she said there is no notation of that in my service history. I was told then that she was ordering a new bottle and sensor and they would call my when it arrived and setup service. It never happened and this was months ago. Don't get me wrong I love my car but this is TERRIBLE CUSTOMER SERVICE!!! This issue has been going on since I purchased in April 2023.

I purchased my Ford Escape in May 2023 and I have been having problem ever since with my windshield washer fluid bottle. I have been told several time that they replaced the sensor but after my last service I mentioned did they look at the windshield washer fluid bottle. I was told no. I said it is ALWAYS empty and not used often. I mentioned that the sensor was supposed to have been changed and she said there is no notation of that in my service history. I was told then that she was ordering a new bottle and sensor and they would call my when it arrived and setup service. It never happened and this was months ago. Don't get me wrong I love my car but this is TERRIBLE CUSTOMER SERVICE!!! This issue has been going on since I purchased in April 2023.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mike hallock sales rep. was too hold two cars(Lincoln) for me and let me know when ready for a test ride. never received a call back. told mike definitely buying. No call back. Called sales manager Steve advised me he would roll out red carpet. We shall see. Sales rep Mike Hallock is out. If not satisfied find another lincoln dealer in Allentown or next closest.

mike hallock sales rep. was too hold two cars(Lincoln) for me and let me know when ready for a test ride. never received a call back. told mike definitely buying. No call back. Called sales manager Steve advised me he would roll out red carpet. We shall see. Sales rep Mike Hallock is out. If not satisfied find another lincoln dealer in Allentown or next closest.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This dealership charges you money for something that’s wrong and when you get the truck back it’s still wrong but you owe the money

This dealership charges you money for something that’s wrong and when you get the truck back it’s still wrong but you owe the money

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dustin and Ashley added to a great buying experience. I left with a Vehicle I was happy with. Thank you to both of them for their great care and service.

Dustin and Ashley added to a great buying experience. I left with a Vehicle I was happy with. Thank you to both of them for their great care and service.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike and Jeremy were a stress free team to work with on my new F150

Mike and Jeremy were a stress free team to work with on my new F150

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ashley, Mike and Jeremy were absolutely fabulous! Mike showed me all the cars that I wanted to see Jeremy did his best to get me into the Best deal he could, and Ashley put it all together. Highly recommend this place.

Ashley, Mike and Jeremy were absolutely fabulous! Mike showed me all the cars that I wanted to see Jeremy did his best to get me into the Best deal he could, and Ashley put it all together. Highly recommend this place.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The people were excellent to deal with, very friendly and very knowledgeable. Answered all my questions and very respectable to me as a customer. I will continue to buy from Coccia

The people were excellent to deal with, very friendly and very knowledgeable. Answered all my questions and very respectable to me as a customer. I will continue to buy from Coccia

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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