Reviews
Friendly Workers and Great Cars!
I went to MotorWorld to look for my first car. The sales person who helped me, his name was Ryan. He was a very nice man to work with. He did not push me into buying the car. He did whatever he was able to do to make sure I got the right price for the car. I definitely recommend going to MotorWorld and buying a car from there! The whole staff is friendly as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your earnest response Terria Hudock. We appreciate your feedback and will be sure to share your encouraging thoughts with Ryan and the team! If you should have any further questions or want a little more insight on your new car, please don't hesitate contact us! We would love to work with you again soon.
No high pressure
Everyone was extremely courteous and accommodating. We appreciated that there was no high pressure involved which we had found in many other dealers in the past A pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good morning Frank! Thank you so much for your kind comments. MotorWorld is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Frank for the highly praised review.
Great showroom and friendly Staff.
The salesperson (Tony Kampas) new all the information about the car i wanted. He was excellent. I will do bussiness with him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad to hear it Daniel and thank you so much for the positive feedback. Come back and see us again soon! Happy driving!
Friendly Service and Great Cars
This was my first visit to MotorWorld, but it is unlikely to be my last. The staff was very friendly, helpful, and knowledgeable. I actually ended up purchasing two vehicles in one trip, one for my wife and one for myself. I am in love with my car and am very happy to recommend MotorWorld for your vehicular needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning, New Lancer Owner! We truly appreciate you taking the time to leave us the positive feedback! I hope you and your wife are loving your new vehicles! If anything comes up while you both are getting settled into your new cars, please don't hesitate to pop back in and see us! We would love to work with you both again soon!
Professional Dealership
My late husband and I have been dealing with Bernice Brezinski for many years and have always had a wonderful experience with her. She is professional, extremely knowledgeable and patient. My most recent acquisition was handled by Bernice and Jim Partington, who was also very helpful and professional. Those two, along with Dan Coslett, made this selection very easy and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Mary Jane! We truly appreciate you taking the time to leave us the encouraging feedback. It is so great to hear that Bernice was able to once again assist you in finding the perfect car with the help of Jim and Dan as well. We will be sure to pass on your kind words. Don't forget to come see us again for your first routine check up! We hope to see you soon!
Great experience with no pressure
It started and ended with a very pleasant, affable, respectful, and patient sales person, Mr. Alex Colvin. I was impressed by his patience most of all, especially in terms of understanding our needs, some indecision on our part, and my fight for a particular price point. Alex was attentive, always respectful, and helped achieve a great deal on a great car for my son to utilize for college commuting. We never felt pressured and he never appeared frustrated during our decision points. We are thankful for that and the honest pricing without the silly back and forth to get what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Bob! I hope your son is enjoying the new vehicle! It was our pleasure assisting you in finding the perfect car to meet your needs. We are particularly delighted to hear that Alex Colvin was able to make your car buying experience so memorable. Be sure to come back and see us again soon at MotorWorld!
Great Service
Great service, as always. Friendly, courteous, attentive, and gret quality service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great to hear, Theodore! Thanks for the great feedback! Happy driving!
Great dealership. Excellent team of people.
Johnny Jimenez was a great salesman to work with.the whip management team was very cooperative with me and I would highly recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the awesome feedback Dave! We are delighted to hear about what a positive experience you had with us at MotorWorld. We look forward to seeing you again soon!
Poor salesmanship
I called Monday June 29 about a used Acura TSX. I made an appointment to see it with salesman John Costa. . I loved it and wanted to purchase it but needed to check with my husband first. I called John the next day and went over a few things with him and he needed to check with his manager about a question I had. He stated he would get back to me in a few minutes. Well day three has passed and I have yet to hear from John Costa. I received an email from a tracking website on Wednesday saying that the Acura TSX is no longer available. Wth!!! I called John Wednesday after receiving the text message from the tracking website and he never responded. I called Thursday and he never returned my call. I would NEVER buy a vehicle from motor world. I found them to be unprofessional and rude in the fact that they never returned my calls. My husband said he had the same treatment when he was there with a friend who was looking to buy a vehicle there a few months ago. They are vultures in the parking lot waiting to grab you to get you to buy a car. But salesman John Costa would have made a sale had he called me like he said he would. I truly can't believe this. I loved the Acura and was looking forward to owning it. To have them sell it out from under me is unbelievable I guess I wouldn't mind it as much if they could be grown men and confess to what actually happened. Someone came along and offered them more money than the deal I had agreed upon. Unbelievable!! They are xxxx.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback about MotorWorld. We apologize you had an unsatisfactory experience in our Sales Department. We have made several attempts to contact you in order to address your questions and concerns. We would like an opportunity to speak with you. Please reach out to our Customer Relations Manager, Shelley Puzzetti, at 570.820.6962 or spuzzetti@motorworldgroup.com at your earliest convenience. Thank you.
Overall good experience
Salesman Stan Libman and sales manger Richard Moore worked hard to get me the Toyota Corolla that I wanted for the price I could afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review Beverly! We are pleased to hear that Stan Libman and Richard Moore were able to assist you with your new Toyota purchase. Please do not hesitate to contact us if you should have any questions! We would be happy to help. Thanks again Beverly and have a great day.