Reviews
Staff is very attentive and knowledgeable.
Staff is very attentive and knowledgeable. They make arrangements for me to have a car loaner, if the work time on my car is uncertain.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service crew was ready and friendly when we arrived.
The service crew was ready and friendly when we arrived. They were efficient and the process went smoothly.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm always pleased with the service my car receives at NP
I'm always pleased with the service my car receives at NP Mazda. The folks are all very friendly they know you car and treat you very nicely
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No thanks No No, no, no, no, no, no, No, no, no, no,
No thanks No No, no, no, no, no, no, No, no, no, no, no, no
- Customer service —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Good experience.
Good experience. Service center took care of me, did exactly what I needed and my car back within the same day. Shout out to James for the continued help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were courteous and friendly.
They were courteous and friendly. They explained everything that was needed for my car and sent a video showing what was in need of service and what was in good condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great facilities.
Great facilities. Very efficient, prompt and accurate service. Comfortable waiting area. Completely satisfied, will use in future.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love North Penn’s service!
I love North Penn’s service! Staff at the desk are friendly & knowledgeable. If there’s an issue with my car, they will allow me to speak with the mechanic. Service Manager Amanda is always extremely helpful too.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was quick and easy.
The service was quick and easy. They were done when they said they would be.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership kept me updated as problems were found
The dealership kept me updated as problems were found with my vehicle, offered solutions, as well as told me what I realistically had to do as far as repairs and timelines on the wear of other parts. Amazing experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair