Reviews
I had a pleasant and easy experience. I experienced no issues. Everyone was helpful and friendly.
I had a pleasant and easy experience. I experienced no issues. Everyone was helpful and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Will in the service department is an absolute asset to your organization. He is thorough in explaining what they are going to do and the pricing. Video of the vehicle on the lift is also helpful.
Will in the service department is an absolute asset to your organization. He is thorough in explaining what they are going to do and the pricing. Video of the vehicle on the lift is also helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience with North Penn Mazda service department. Everyone is very friendly and efficient. Thank you!
Excellent experience with North Penn Mazda service department. Everyone is very friendly and efficient. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi RMM, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent visit with our service department. Providing friendly and efficient service is exactly what we strive for at North Penn Mazda, and I’ll be sure to share your feedback with Wil Jones and the rest of the team. We truly appreciate your business and look forward to seeing you again for your next service! Best regards, The North Penn Mazda Team
Quick, easy, stress free and no surprises Keith and his team were professional and very informative
Quick, easy, stress free and no surprises Keith and his team were professional and very informative
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We are thrilled to hear that your experience with Keith and the rest of our team at North Penn Mazda was quick, easy, and stress-free. Providing professional and informative service without any surprises is exactly what we strive for. We’ll be sure to share your feedback with Keith Fluehr—he’ll be happy to know he made such a positive impact on your visit. Enjoy your vehicle, and we look forward to seeing you again!
Very informative, prompt at sending me information and answered all questions 10/10 recommend. Very easy to ask questions to
Very informative, prompt at sending me information and answered all questions 10/10 recommend. Very easy to ask questions to
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 10/10 recommendation! We are thrilled to hear that your experience with Robert was so positive. At North Penn Mazda, we aim to make the process as transparent and easy as possible, so it’s great to know Robert was able to provide the information you needed promptly and answer all your questions. We will be sure to share your kind words with him! Thank you for choosing us, and please don't hesitate to reach out if you need anything else.
A more comprehensive explanation of the computer functions would have been beneficial. Other than that, everyone was great.
A more comprehensive explanation of the computer functions would have been beneficial. Other than that, everyone was great.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Krosala, Thank you for sharing your feedback with us! We are happy to hear that you found our team to be great to work with. We also truly appreciate your note regarding the explanation of computer functions. We want our guests to feel fully confident in every aspect of their vehicle, and your input helps us refine how we walk through those features. I will certainly share this with our team so we can ensure a more comprehensive breakdown for our future guests. If you have any remaining questions about your vehicle's technology or functions, please don't hesitate to reach out or stop by—we’d be happy to go over them with you!
I had a very pleasant experience. They addressed my concerns and did the job seamlessly
I had a very pleasant experience. They addressed my concerns and did the job seamlessly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad to hear you had a pleasant experience and that your concerns were addressed smoothly. We truly appreciate your feedback and look forward to assisting you again in the future.
Excellent place to Purchase a car. Knowledgeable staff, great options, clean and friendly place. I will stay with Mazda and this dealer moving forward!
Excellent place to Purchase a car. Knowledgeable staff, great options, clean and friendly place. I will stay with Mazda and this dealer moving forward!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the glowing review! We are thrilled to hear that you enjoyed our selection and found our team to be knowledgeable and friendly. Knowing that you plan to stay with the Mazda brand and our dealership moving forward is the highest compliment we could receive. We take great pride in maintaining a clean, welcoming environment and providing the expertise our guests deserve. We look forward to supporting you and your Mazda for many years to come! Best regards, The North Penn Mazda Team
The dealership staff are very personable and my service experience is always smooth at this dealership.
The dealership staff are very personable and my service experience is always smooth at this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I don't believe I had any interaction with Tony Hamilton so it wouldn't be fair to rate him.
I don't believe I had any interaction with Tony Hamilton so it wouldn't be fair to rate him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review—we truly appreciate it. We completely understand your comment and appreciate your honesty. We also hope that some of our team members who may not have met expectations this time can make it up to you on your next visit. Wishing you all the best, and we look forward to seeing you again!