Reviews
Alyssa Krauth was extremely helpful and personable. She was extremely knowledgeable about the car technology and the protection / warranty plans available. I enjoyed working with her.
Alyssa Krauth was extremely helpful and personable. She was extremely knowledgeable about the car technology and the protection / warranty plans available. I enjoyed working with her.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We’re so glad to hear Alyssa made your experience such a positive one. She takes a lot of pride in making sure everything is clearly explained and that our customers feel confident in their decisions. We’ll be sure to pass this along to her—she’ll really appreciate it. Enjoy your new car!
Unlike most car dealers, North Penn Mazda deals with honesty, integrity, openness, and full disclosure. They are much further from my home in Holland, PA than 2 other Mazda dealers, but I have visited them and wouldn't go back. North Penn treats me with respect, will work with me in the way I prefer, and come to a good price very quickly without the negotiation games other dealers employ. I am totally satisfied with my experience there.
Unlike most car dealers, North Penn Mazda deals with honesty, integrity, openness, and full disclosure. They are much further from my home in Holland, PA than 2 other Mazda dealers, but I have visited them and wouldn't go back. North Penn treats me with respect, will work with me in the way I prefer, and come to a good price very quickly without the negotiation games other dealers employ. I am totally satisfied with my experience there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your thoughtful feedback! We truly appreciate you making the trip from Holland to work with us—it means a lot. Our team is committed to doing things the right way, with transparency, respect, and a straightforward process, so it’s great to hear that stood out to you. We’re glad you felt comfortable and well taken care of, and we look forward to continuing to serve you in the future.
Very professional & high quality experience. Excellent communication. Customer friendly & efficient process from start to finish.
Very professional & high quality experience. Excellent communication. Customer friendly & efficient process from start to finish.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great feedback! We’re thrilled to hear you had a professional, high-quality experience with excellent communication throughout. Providing a smooth, efficient, and customer-friendly process is exactly what we aim for, so it’s wonderful to know that came through. We truly appreciate your support!
Everyone at the dealership was really friendly and helpful, from the first email I sent asking for pricing, to the actual point of sale. Would recommend to anyone looking to buy a new Mazda.
Everyone at the dealership was really friendly and helpful, from the first email I sent asking for pricing, to the actual point of sale. Would recommend to anyone looking to buy a new Mazda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We’re glad to hear our team made the entire process—from your first email to the final purchase—smooth and helpful. That’s exactly the experience we aim to provide. Enjoy your new Mazda, and we truly appreciate the recommendation!
Wil and the Mazda Dealership Team are professional, prompt, responsive, diligent, and helpful. Thank you!
Wil and the Mazda Dealership Team are professional, prompt, responsive, diligent, and helpful. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your kind words, Keziah! We really appreciate you taking the time to share your experience. Wil and the entire Mazda team work hard to provide prompt, professional, and helpful service, so it’s great to hear that came through. We’re grateful for your support and look forward to assisting you again in the future!
Service Managers communicate clearly and offer recommendations. In general, all staff are pleasant to interact with. Pricing is usually fair.
Service Managers communicate clearly and offer recommendations. In general, all staff are pleasant to interact with. Pricing is usually fair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback, Bill! We’re glad to hear our service managers are communicating clearly and providing helpful recommendations—that’s exactly what we aim for. It’s also great to know you’ve had positive experiences with our team and found our pricing fair. We appreciate your support and look forward to seeing you again!
Service Managers communicate clearly and offer recommendations. In general, all staff are pleasant to interact with. Pricing is usually fair.
Service Managers communicate clearly and offer recommendations. In general, all staff are pleasant to interact with. Pricing is usually fair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review, Bill! We’re happy to hear our service managers are keeping you well-informed and offering helpful recommendations. It means a lot to know our team has been pleasant to work with and that you find our pricing fair. We truly appreciate your support and look forward to your next visit!
My experience was quick, detailed oriented, reliable, and understanding. Helpful. A center that I would return to for more car work
My experience was quick, detailed oriented, reliable, and understanding. Helpful. A center that I would return to for more car work
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're happy to hear that Augustin provided a quick, detail-oriented, and reliable experience. We appreciate your trust in us and look forward to taking care of your vehicle again in the future!
Friendly and efficient. Customer satisfaction is definitely a priority. Thank you for taking care of my Miata.
Friendly and efficient. Customer satisfaction is definitely a priority. Thank you for taking care of my Miata.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Dan! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team made you feel well taken care of—your satisfaction is always our top priority. We’re glad we could help keep your Miata in great shape, and we look forward to seeing you again at North Penn Imports!
I had a pleasant and easy experience. I experienced no issues. Everyone was helpful and friendly.
I had a pleasant and easy experience. I experienced no issues. Everyone was helpful and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad to hear everything went smoothly and that our team made things easy, helpful, and friendly for you. That’s exactly what we strive for every day at North Penn Imports. We truly appreciate your support and look forward to seeing you again!