Reviews
Excellent experience with North Penn Mazda service department. Everyone is very friendly and efficient. Thank you!
Excellent experience with North Penn Mazda service department. Everyone is very friendly and efficient. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quick, easy, stress free and no surprises Keith and his team were professional and very informative
Quick, easy, stress free and no surprises Keith and his team were professional and very informative
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We are thrilled to hear that your experience with Keith and the rest of our team at North Penn Mazda was quick, easy, and stress-free. Providing professional and informative service without any surprises is exactly what we strive for. We’ll be sure to share your feedback with Keith Fluehr—he’ll be happy to know he made such a positive impact on your visit. Enjoy your vehicle, and we look forward to seeing you again!
Very informative, prompt at sending me information and answered all questions 10/10 recommend. Very easy to ask questions to
Very informative, prompt at sending me information and answered all questions 10/10 recommend. Very easy to ask questions to
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 10/10 recommendation! We are thrilled to hear that your experience with Robert was so positive. At North Penn Mazda, we aim to make the process as transparent and easy as possible, so it’s great to know Robert was able to provide the information you needed promptly and answer all your questions. We will be sure to share your kind words with him! Thank you for choosing us, and please don't hesitate to reach out if you need anything else.
A more comprehensive explanation of the computer functions would have been beneficial. Other than that, everyone was great.
A more comprehensive explanation of the computer functions would have been beneficial. Other than that, everyone was great.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
I had a very pleasant experience. They addressed my concerns and did the job seamlessly
I had a very pleasant experience. They addressed my concerns and did the job seamlessly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad to hear you had a pleasant experience and that your concerns were addressed smoothly. We truly appreciate your feedback and look forward to assisting you again in the future.
Excellent place to Purchase a car. Knowledgeable staff, great options, clean and friendly place. I will stay with Mazda and this dealer moving forward!
Excellent place to Purchase a car. Knowledgeable staff, great options, clean and friendly place. I will stay with Mazda and this dealer moving forward!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership staff are very personable and my service experience is always smooth at this dealership.
The dealership staff are very personable and my service experience is always smooth at this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I don't believe I had any interaction with Tony Hamilton so it wouldn't be fair to rate him.
I don't believe I had any interaction with Tony Hamilton so it wouldn't be fair to rate him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review—we truly appreciate it. We completely understand your comment and appreciate your honesty. We also hope that some of our team members who may not have met expectations this time can make it up to you on your next visit. Wishing you all the best, and we look forward to seeing you again!
The service at North Penn Mazda is always wonderful. Robert provided great communication and got my car done fast.
The service at North Penn Mazda is always wonderful. Robert provided great communication and got my car done fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We are happy to hear that Robert took great care of you and got your car back to you quickly. We appreciate your continued business and look forward to your next visit!
Everyone was so pleasant to us. Alyssa and John answered all our questions. I have called Alyssa with questions since I bought my car and she answered or called me back right away. I am very happy with my Mazda cx-5!
Everyone was so pleasant to us. Alyssa and John answered all our questions. I have called Alyssa with questions since I bought my car and she answered or called me back right away. I am very happy with my Mazda cx-5!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We are thrilled to hear that Alyssa and John provided such a pleasant experience for you. We take great pride in our post-purchase support, so it’s wonderful to know Alyssa has been able to assist with all your follow-up questions. Enjoy your new Mazda CX-5!