Reviews
Everyone was professional and pleasant. Service technician was very thorough in his video to me.
Everyone was professional and pleasant. Service technician was very thorough in his video to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The experience was awesome. It was the best service I ever received in a long time. And everyone was just so nice, courteous and professional. Thank you for the wonderful service I received and I will definitely come again for my next service. Hope you all have a wonderful summer. Thank you so much again!
The experience was awesome. It was the best service I ever received in a long time. And everyone was just so nice, courteous and professional. Thank you for the wonderful service I received and I will definitely come again for my next service. Hope you all have a wonderful summer. Thank you so much again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Wanner6624! We are truly honored to hear that this was the best service experience you've had in a long time. Our team takes great pride in providing friendly, courteous, and professional service, so your kind words mean a lot to all of us. We're delighted that we could make your visit such a positive one, and we sincerely appreciate your trust in us for your vehicle's care. Thank you for choosing us, and we look forward to welcoming you back for your next service visit. We hope you have a fantastic summer as well! Thank you again for your support and for taking the time to share your experience. 🚗☀️😊 — North Penn Service Team
Very courteous, kept me informed regarding what was being done to my car, quickly gave me an appointment to get my car in for service, I left with a smile on my face. I also told others how great the service was that day.
Very courteous, kept me informed regarding what was being done to my car, quickly gave me an appointment to get my car in for service, I left with a smile on my face. I also told others how great the service was that day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Renedesphy! We're delighted to hear that our team kept you informed throughout your visit and was able to get you in for service quickly. Providing clear communication and a positive experience is very important to us, so it's wonderful to know you left with a smile on your face. We truly appreciate you recommending us to others, and we look forward to serving you again in the future! 🚗😊 — North Penn Service Team
Customer friendly and makes service convenient for the customer. Service staff is very customer focused.
Customer friendly and makes service convenient for the customer. Service staff is very customer focused.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Sankowski! We're glad to hear that you found our team customer-friendly and focused on making the service process convenient. Providing exceptional customer care is our top priority, and it's rewarding to know our service staff delivered an experience that met your expectations. We appreciate your support and look forward to assisting you again in the future! 🚗😊 — North Penn Service Team
Always a great experience, efficient and friendly Service counter is a 5 and so are the courtesy car service assocites
Always a great experience, efficient and friendly Service counter is a 5 and so are the courtesy car service assocites
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Tutuj23, for the wonderful review! We're thrilled to hear that you always have a great experience with us. It's especially rewarding to know that our Service Advisors and Courtesy Car team provided efficient and friendly service. We'll be sure to share your kind words with the entire team. We truly appreciate your business and look forward to seeing you again at your next visit!
Everyone was very helpful and kind. I loved that they videotaped my service and washed my car when done. That was such a treat!
Everyone was very helpful and kind. I loved that they videotaped my service and washed my car when done. That was such a treat!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, DOODLEMOMMA! We're so glad to hear that our team was helpful and kind throughout your visit. It's wonderful to know you enjoyed the service video and complimentary car wash—we love providing those extra touches to help make your experience even better. We truly appreciate your feedback and look forward to welcoming you back for your next service visit!
Easy. Just made each step as much engagement as we wanted. Alyssa was particularly welcoming and caring
Easy. Just made each step as much engagement as we wanted. Alyssa was particularly welcoming and caring
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Dana M. Cole! We're delighted to hear that your experience was easy and comfortable, and that our team matched the level of engagement you were looking for throughout the process. We'll be sure to share your kind words with Alyssa—she'll be thrilled to know her welcoming and caring approach made such a positive impression. We appreciate your business and look forward to assisting you again in the future!
Fast, efficient, friendly and clean!! I wish you were closer to my house. I have had a good experience with everyone
Fast, efficient, friendly and clean!! I wish you were closer to my house. I have had a good experience with everyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, Kelli! We're thrilled to hear that you found our team fast, efficient, friendly, and that our facility was clean and welcoming. It means a lot to know you've had positive experiences with everyone you've worked with here. We only wish we were closer to you as well! Thank you for choosing us, and we look forward to seeing you again whenever you need us.
Excellent service, I am always happy to take my car there. All personal are very professional and courteous.
Excellent service, I am always happy to take my car there. All personal are very professional and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Elvy, for your kind words! We truly appreciate your continued trust in our team. We're delighted to hear that you're always happy with the service you receive and that our staff has consistently provided professional and courteous care. We look forward to serving you again and keeping your vehicle in top condition!
Jacob was awesome. Was able to work with us and make sure we had the car we wanted at a reasonable price. Go here and ask for Jacob
Jacob was awesome. Was able to work with us and make sure we had the car we wanted at a reasonable price. Go here and ask for Jacob
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Jacob provided such a great experience and helped you find the right vehicle at a price that worked for you. We'll be sure to pass along your kind words to him. Congratulations on your new car, and thank you for recommending Jacob and our dealership. We appreciate your business and look forward to serving you again in the future!