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Piazza Acura of Ardmore

(650 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (610) 228-4694 (610) 228-4694
Used (610) 228-4759 (610) 228-4759
Service (610) 228-4475 (610) 228-4475

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Via the web, I found what I was looking for from Ardmore...

Via the web, I found what I was looking for from Ardmore Acura. Jamie responded to my emails and we were able to complete much of the transaction before I even stepped foot in the showroom. Completing the transaction was fairly painless. I'm not a big fan of the car-buying experience, but Jamie and the rest of the Ardmore Acura crew made it as efficient and effortless as possible. I appreciate their adoption of more modern and forward-looking customer practices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time and writing a review about recent experience with Piazza Acura of Ardmore! We appreciate feedback! Jamie is a great salesperson! Please do not hesitate to contact us in the future if you need anything. Don't forget to "Like" us on Facebook or "Follow" us on Twitter!

Deanna was very informative and helpful when i found some...

Deanna was very informative and helpful when i found some ink on my ceiling. She and someone else found solvents to remove it. She also was very thorough and provided an overview of my brakes and tire which was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michele, Thank you very much for taking the time and writing us a review! We are happy to hear that Deanna was very helpful, informative and thorough! Thanks again!

I was shopping for a new car and happened to stop by...

I was shopping for a new car and happened to stop by Piazza Ardmore since I was in the area. I was so glad I did since my experience here far exceeded my experience at another Acura dealer. Jamie was very professional--actually, the whole office had a more professional feel to it. I bought a car within three days and the whole process went smoothly. Working with Scott at the end to sign all the paperwork was a breeze as well. I only wish all my friends would drive an Acura so I could refer them here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time and writing us a review about your recent experience! We are glad you stopped by too!! Jamie and Scott are wonderful employees. At Piazza Acura of Ardmore, our friendly and professional staff's commitment to customers goes beyond the dealership lot ensuring your satisfaction.

I have purchased three new Acuras in the last three...

I have purchased three new Acuras in the last three months from Jamie and Scott ( a TL for myself, a RDX for my wife, and an ILX for my son. I originally went in there to look at a used TL for myself. It is an OUTSTANDING dealership. Their associates in Service are also OUTSTANDING. When I go there it is all about MY satisfaction. Six stars was not an option so they get 5.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sean was fantastic. He is a helluva salesman. Great guy....

Sean was fantastic. He is a helluva salesman. Great guy. Made the experience enjoyable, Sean made it like that. Most importantly, I LOVE MY ILX!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The rating I gave is based on the quality of the entire...

The rating I gave is based on the quality of the entire experience I had at the dealership. From the very first phone call I had with Jaime to the signing of the documents with Scott, I always had a sense that I was dealing with individuals who were honest, committed to providing me with accurate information and the vehicle of choice. Jaime put in a lot of time and energy to get exactly what I wanted, and I am thankful. I also appreciate the fact that he was patient with me as he helped me navigate all of the high tech features of the MDX. An open invitation was extended to return to the dealership for more instruction which I'm sure I will take him up on. As Scott and I chatted while finalizing the transaction, he was thorough and friendly. I am a satisfied customer as a result of the efforts of these gentlemen. I would definitely refer family and friends to Piazza Acura of Ardmore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Courteous and professional from start to finish. Loaner...

Courteous and professional from start to finish. Loaner car was a new MDX (same car I was servicing). Service was completed on time and follow-up calls were prompt. Good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I would like to take this opportunity to recognize Mr....

I would like to take this opportunity to recognize Mr. Matthew Wendelken and Mr. Scott Topping. Mr. Wendelken was great to deal with and he certainly helped make my decision a very easy one. I had a wonderful experience dealing with him at Piazza Acura of Ardmore! Mr. Wendelken never pressured me into getting the 2013 Acura TL and he worked with me to make an affordable deal. His type of approach is easy going, no pressure and a relaxing experience. I might add that Mr. Wendelken is the BEST Salesman that I have ever dealt with! In addition, Mr. Scott Topping was great to work with, as he also offered me several options to add to the car and I chose the maintenance plan. He even discounted the 36 month maintenance plan and the cost was added into my monthly payments and this was also very affordable. This was a very good decision on my part, because when I get my car serviced, I don't have to pay for any maintenance costs. Mr. Topping will do whatever he can to help make the financing aspect more affordable and he is also wonderful to work with! Piazza Acura of Ardmore is always looking out for the customer and they do their best to retain their customers and new customers such as myself. For me, money is a little tight these days and having the costs put into my monthly payments was a very wise move on my part, paying up front for maintenance is good to do, because chances are that there will be no additional cost for any additional maintenance, because getting an Acura is a superior car and a very wise choice! All in all, my visit with Acura was very enjoyable and relaxing and I have Mr. Wendelken to thank for that! Mr. Wendelken and Mr. Topping are fine gentlemen and are true assets to Piazza Acura of Ardmore! I have never been to a dealership quite like this, as most dealership experiences that I have had were not as memorable as this! Other dealerships have pitbulls as salespeople and they pressure you into anything that they can sell or lease to you, just to make a sale! On this note, I would definitely recommend Piazza Acura of Ardmore, just because of their sales people and the professional way that they conduct business with their customers, not to mention that their dealership is very elegant and immaculate and the staff is so very friendly and accomodating! Piazza Acura of Ardmore gets two thumbs up and ten stars from me; number one dealership that I have ever dealt with! One final thought, Mr. Wendelken went out of his way and took the time out of his busy schedule to assist me in returning my previous car to another dealership, becasue my lease was due to expire. The salesmen at that other dealership were just like cold fish to me and Mr. Wendelken. They told me to make an appointment to return the car and to come back at another time. I told them that I cannot drive two cars home and I needed to return the car to their dealership. Finally, a salesman came out to assist me, he was helpful, but was also a very cold fish. You will never find this kind of unprofessional treatement at Piazza Acura of Ardmore and this is one of the many reasons why they have won me over as a customer! My business now belongs to Piazza Acura of Ardmore and I thank everyone for the wonderful experience that I encountered with them! Sincerely, Philip of Havertown, PA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really enjoy the warm personal service of the staff,...

I really enjoy the warm personal service of the staff, they are kind willingness, understanding., My experience with your staff is very nice, personal and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review us! We appreciate it greatly!

I love this Acura dealership! My last Acura was...

I love this Acura dealership! My last Acura was purchased and serviced at another dealership in Philly and then one day a couple of years ago, I decided to check out Piazza of Ardmore and haven't changed since then! When it was time for me to buy another car, it was a no-brainer that I would get it from Piazza of Ardmore. My experiences have been phenomenal to the point where I don't even worry when I need to bring my car in for service anymore. Matthew is the best salesman on the planet! And the rest of the staff have really been outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the positive feedback! At Piazza Acura of Ardmore, our friendly and professional staff's commitment to customers goes beyond the dealership lot ensuring your satisfaction! You mentioned that you were very pleased with Matthew, and this pleases us immensely! We are very proud to have Matthew on our sales team because of his great customer service. Thank you again!