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Piazza Acura of Ardmore

(650 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (610) 228-4694 (610) 228-4694
Used (610) 228-4759 (610) 228-4759
Service (610) 228-4475 (610) 228-4475

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have been visiting this dealership for 6 years now. The...

I have been visiting this dealership for 6 years now. The service team is courteous, professional, and efficient. Things are explained, your vehicle is handled with care, and you are treated well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I decided to wait for my vehicle and it worked out great....

I decided to wait for my vehicle and it worked out great. They had my inspection done in no time and took care of my slow leaking tire free of charge. Bryant was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kevin Lee is a trustworthy, friendly, knowledgeable and...

Kevin Lee is a trustworthy, friendly, knowledgeable and no pressure salesman.I purchased my last car from Kevin and returned to him to purchase the new MDX 2022 model. Eileen at the entrance desk is very helpful as well as the Finanance Mgr (Jonathan Sanchez) explaining to me the contact/ loan docs. He got me a great rate! Great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been visiting Piazza Acura of Ardmore to service...

I have been visiting Piazza Acura of Ardmore to service my RDX for last 7 years and have always been amazed by friendly, prompt and professional service. My experience with purchasing new RDX was equally great. I was promptly greeted and associate Sarah Fuller was wonderful, knowledgeable and truly professional. Financing division was very efficient and Sarah very clearly and efficiently explained all the working of the vehicle. I am really very happy with my experience at Piazza Acura. Great and professional staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Such a horrible experience at Piazza Acura over the...

Such a horrible experience at Piazza Acura over the weekend. Traveled 2 ½ hours to see a “perfect” used Acura with 13k miles only to find a dented door upon arrival. According to the salesmen Kevin Lee – “Oh no, that wasn’t there yesterday”. Then his manager Paul Mullen says they could fix it for a few hundred dollars and offers the same amount off. Sad that they will lie to their customers with straight faces. Upon returning home without a new car, we could plainly see the touch ups they made to the photos in their online posting. Obviously the flaw was there over a month ago when it was listed and would have required more extensive repairs. Don’t trust these people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

they lied to us

Such a horrible experience at Piazza Acura over the weekend. Traveled 2 ½ hours to see a “perfect” used Acura with 13k miles only to find a dented door upon arrival. According to the salesmen Kevin Lee – “Oh no, that wasn’t there yesterday”. Then his manager Paul Mullen says they could fix it for a few hundred dollars and offers the same amount off. Sad that they will lie to their customers with straight faces. Upon returning home without a new car, we could plainly see the touch ups they made to the photos in their online posting. Obviously the flaw was there over a month ago when it was listed and would have required more extensive repairs. Don’t trust these people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Honest evaluation of an older car on things that needed...

Honest evaluation of an older car on things that needed to be fixed, things that can wait to next time. Pleasant atmosphere. Other customers seemed pleased with their service so no loud voices or arguing! Service completed on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am getting my car serviced here for last 7 years and...

I am getting my car serviced here for last 7 years and have continued to experience great service, courteous and knowledgeable managers, promptness and great service overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a very efficient and seamless process to purchase...

It was a very efficient and seamless process to purchase my car. The staff were pleasant and accommodating. Great experience, would return for my next purchase when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had such a great experience. From beginning to end,...

I had such a great experience. From beginning to end, there was great communication and all of my questions/concerns were answered. They are very professional and knowledgeable. I really felt taken care of. Best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.