Reviews
I have been visiting this dealership for 6 years now. The...
I have been visiting this dealership for 6 years now. The service team is courteous, professional, and efficient. Things are explained, your vehicle is handled with care, and you are treated well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I decided to wait for my vehicle and it worked out great....
I decided to wait for my vehicle and it worked out great. They had my inspection done in no time and took care of my slow leaking tire free of charge. Bryant was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin Lee is a trustworthy, friendly, knowledgeable and...
Kevin Lee is a trustworthy, friendly, knowledgeable and no pressure salesman.I purchased my last car from Kevin and returned to him to purchase the new MDX 2022 model. Eileen at the entrance desk is very helpful as well as the Finanance Mgr (Jonathan Sanchez) explaining to me the contact/ loan docs. He got me a great rate! Great dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been visiting Piazza Acura of Ardmore to service...
I have been visiting Piazza Acura of Ardmore to service my RDX for last 7 years and have always been amazed by friendly, prompt and professional service. My experience with purchasing new RDX was equally great. I was promptly greeted and associate Sarah Fuller was wonderful, knowledgeable and truly professional. Financing division was very efficient and Sarah very clearly and efficiently explained all the working of the vehicle. I am really very happy with my experience at Piazza Acura. Great and professional staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Such a horrible experience at Piazza Acura over the...
Such a horrible experience at Piazza Acura over the weekend. Traveled 2 ½ hours to see a “perfect” used Acura with 13k miles only to find a dented door upon arrival. According to the salesmen Kevin Lee – “Oh no, that wasn’t there yesterday”. Then his manager Paul Mullen says they could fix it for a few hundred dollars and offers the same amount off. Sad that they will lie to their customers with straight faces. Upon returning home without a new car, we could plainly see the touch ups they made to the photos in their online posting. Obviously the flaw was there over a month ago when it was listed and would have required more extensive repairs. Don’t trust these people.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
they lied to us
Such a horrible experience at Piazza Acura over the weekend. Traveled 2 ½ hours to see a “perfect” used Acura with 13k miles only to find a dented door upon arrival. According to the salesmen Kevin Lee – “Oh no, that wasn’t there yesterday”. Then his manager Paul Mullen says they could fix it for a few hundred dollars and offers the same amount off. Sad that they will lie to their customers with straight faces. Upon returning home without a new car, we could plainly see the touch ups they made to the photos in their online posting. Obviously the flaw was there over a month ago when it was listed and would have required more extensive repairs. Don’t trust these people.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honest evaluation of an older car on things that needed...
Honest evaluation of an older car on things that needed to be fixed, things that can wait to next time. Pleasant atmosphere. Other customers seemed pleased with their service so no loud voices or arguing! Service completed on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am getting my car serviced here for last 7 years and...
I am getting my car serviced here for last 7 years and have continued to experience great service, courteous and knowledgeable managers, promptness and great service overall
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a very efficient and seamless process to purchase...
It was a very efficient and seamless process to purchase my car. The staff were pleasant and accommodating. Great experience, would return for my next purchase when the time comes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had such a great experience. From beginning to end,...
I had such a great experience. From beginning to end, there was great communication and all of my questions/concerns were answered. They are very professional and knowledgeable. I really felt taken care of. Best car buying experience I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car