Reviews
Quick & Easy
I hate car shopping and dealing with "car sales" people BUT Julie was a dream, down to earth and read us well not to sell us. She made the process SO EASY!!! THANK YOU!!!! And David helped me put a little trust into the final process of paying for the car, KUDDOS to MAIN LINE HONDA.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Julie and David were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Great service
The Salemen Nico was the Best Car salemen I ever encountered in my life his professionalism is by far as we say in the military the cream of the crop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to provide such great feedback, Kenneth. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know Nico was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
A Pleasurable Experience
Tony was our salesperson. He was knowledgable, upbeat, and friendly. He explained things thoroughly and gave us an excellent demonstration of the CRV's features.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Tony was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
HRV Purchase JUNE 2017
Juile was straightforward, knowledgeable and helpful. It was a positive experience. Not your typical high pressure car buying scenario. I got a very fair deal and felt good about it when I left the dealership Gail was also a pleasure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Julie was able to meet your needs. At Martin Main Line Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and pressure-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Great Car, Great Service
Nico was very knowledgeable about the CRV we chose, very polite and very friendly without very "pushy"...we did not feel pressured to make a quick a decision as we have experienced from other sales people. He took his time with us and helped us make a decision that was right for us. He was very thorough...making sure EVERYTHING was completed before we left the dealership with our new CRV!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, thanks for this marvelous review and congratulations on your new vehicle! We are so pleased that Nico was able to provide you with such exceptional service. Enjoy your new CRV! Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Sales staff ooutstanding
LUCY LUCY LUCY! No more need be said! You should increase your sales force with personnel with similar focus on the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your review, Francis! Thank you for choosing Martin Main Line Honda for your vehicle needs. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Service great,clean building
Very helpful with the process to place me in a new car.Paperwork done in a timely manner. Sales person had a great personality, put me at easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review, Armentel. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Warm regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Professional, personal, pleasant experience
Julie Thompson's warm, easy-going, yet exceedingly knowledgable style is a perfect combo for buying a car. Chad Miller excellently illuminated the new technology.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Julie and Chad were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Not Happy
Showed up for 7pm appointment, no sales agent (day off), no car and not able to meet pre-negotiated email agreement. Bought civic that night back in NJ.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. We understand the car-purchasing process may be stressful and time-consuming but our staff is dedicated to making that process as fast and easy as possible. Apparently, we have fallen short of those goals on your most recent car-buying experience. Please accept our sincerest apologies! If there is anything that our staff or I can do for you, please do not hesitate to reach out. Sincerely, Mike Freeman - GM
a smooth hassle free car buying experience
Julie gave me a great deal on my trade in and new car. She was very friendly and knowledgeable and made the experience from the initial test drive to the final delivery very easy and smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Lina. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Julie. Please let us know if we can ever help you in the future. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600