Reviews
Great service and customer focused sales rep
Such a wonderful experience to purchase a car with this dealership. Great customer service and the sales rep was astonishingly kind and customer focused. I am 100% happy with my Accord and their services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sejin, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Great experience
Julie was fantastic. She made the process of buying our car quick and easy. She was fair to deal with and had everything lined up to make it a smooth process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Howard, thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Pleasant experience, got the car I've been wishing for.
Friendly, helpful staff-from salesman to sales manager, to the finance manager to the technical specialist. They made for a very pleasant, easy buying experience. It took a long time to get the car, but good things come to those who wait! And, since I hadn't eaten that day, and we were there for a few hours, I asked if there was somewhere nearby where I could buy a sandwich, and the salesman brought us pizza and sandwiches! I didn't expect that.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your vehicle, Margaret. Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Great service
Tony LOngo is great at service. He truly takes care of client. Service was excellent as well. Honda was very flexible and that was very appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Olivier. I'm glad to have Tony on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Real Interest in tht Customer
the salesperson was more than a someone just trying to make a sale, but took a real interest in my needs and didn't try to oversell me on a car or add ons, I didn't need or want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert and thank you for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Great Sales Experience
It was the second time that we dealt with Ali Alyasiri working with us on buying a Honda. Ali was courteous and professional and really helped us make the right decision without overly pushing us. He was knowledgable about the products and was able to answer all our questions and help us work within our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, I appreciate you taking the time to leave us a great review! We are pleased to hear Ali did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Excellent customer service @ Martin Mainline Honda
All the salesmen and the sales manager were friendly and helpful; Our salesman was Amir, who is very nice, and when I asked if there was a nearby sandwich place or something (I hadn't eaten anything, and we were there for hours)-he went somewhere in the building and came back with pizza and sandwiches for us! Nino, the sales manager was helpful and friendly and we shmoozed about Italy and such things. I am in customer service myself, so I know and appreciate good customer service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Margaret. We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Good Experience
the salesperson was more than a someone just trying to make a sale, but took a real interest in my needs and didn't try to oversell me on a car or add ons, I didn't need or want.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Robert and thank you for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Buying
They were very nice took lot of time to come up with a good payment plan that I could afford
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christine, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Julie is fabulous!
Julie was a fabulous car salesperson. She was professional and ensured that I had a good chance to check out the vehicle we wished to purchase. Our negotiations - if you can even call them that - were prompt and courteous. I came away feeling like I paid a fair price and, just as importantly, that Julie and Martin's cared about my experience and the van itself. Five stars all the way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Duncan, we appreciate you taking the time to leave us a great review! We are pleased to hear Julie did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600