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BMW of the Main Line

(924 reviews)
Visit BMW of the Main Line
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2014 state dealer award
View 2 awards
2014 state dealer award 2013 state dealer award

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New (888) 578-9010 (888) 578-9010
Used (888) 571-0176 (888) 571-0176
Service (610) 616-4133 (610) 616-4133

Inventory

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About our dealership

This seller has been on Cars.com since December 2016.
BMW of the Main Line in greater Philadelphia is proud to serve Bala Cynwyd the Delaware Valley and the entire Tri-State Area with the newest BMW facility under construction! Our Service Center is now open and has the largest fleet of loaner BMWs in the region! Orcome over and visit us at our temporary showroom at 214 Bala Avenue Bala Cynwyd PA 19004 and test drive your next Ultimate Driving Machine.
State of the Art Service Facility NOW OPEN!

Service center

Phone number (610) 616-4133

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(924 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of the Main Line from DealerRater.

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Emanuel took me through the cars that I was interested in

Emanuel took me through the cars that I was interested in and found my car . My first BMW, no hassle, no pushing, felt no pressure buying my first was a great experience, BTW, love my new car

Emanuel took me through the cars that I was interested in

Emanuel took me through the cars that I was interested in and found my car . My first BMW, no hassle, no pushing, felt no pressure buying my first was a great experience, BTW, love my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My service advisor Deb was a “10”.

My service advisor Deb was a “10”. She made sure my car concerns were 100% addressed. Deb is a huge asset to BMW!

My service advisor Deb was a “10”.

My service advisor Deb was a “10”. She made sure my car concerns were 100% addressed. Deb is a huge asset to BMW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They don't listen to nothing you tell them over charge

They don't listen to nothing you tell them over charge people. Charge my card without my permission. Called them to complain about the service nick the manger never responded back. How can you'll tell me at first don't worry about the tolls but go behind my back in charge my credit card without my permission. I never give you my car for nothing but to pay for my service. The worker Seth lie to me I would never bring my car to them again. Jonathan is the worst advisor he doesn't communicate with his customers at all. I call cooperation wait for a week for someone to respond back for them to tell me that I have to talk to someone at the dealership however when u call the dealership u can't never reach the manger

They don't listen to nothing you tell them over charge

They don't listen to nothing you tell them over charge people. Charge my card without my permission. Called them to complain about the service nick the manger never responded back. How can you'll tell me at first don't worry about the tolls but go behind my back in charge my credit card without my permission. I never give you my car for nothing but to pay for my service. The worker Seth lie to me I would never bring my car to them again. Jonathan is the worst advisor he doesn't communicate with his customers at all. I call cooperation wait for a week for someone to respond back for them to tell me that I have to talk to someone at the dealership however when u call the dealership u can't never reach the manger

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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My experience was seamless.

My experience was seamless. Ewan was amazing. He was thorough, knowledgeable and beyond accommodating during this process. Every team member was equally welcoming which made me feel at home. This was the best vehicle purchase experience I have ever had. BMW Mainline is awesome! Thank you again.

My experience was seamless.

My experience was seamless. Ewan was amazing. He was thorough, knowledgeable and beyond accommodating during this process. Every team member was equally welcoming which made me feel at home. This was the best vehicle purchase experience I have ever had. BMW Mainline is awesome! Thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Terrible customer service, especially in their service

Terrible customer service, especially in their service department. Don’t waste your time!! Good luck getting through to anyone when you really need them and when you do, they’re not helpful at all!!

Terrible customer service, especially in their service

Terrible customer service, especially in their service department. Don’t waste your time!! Good luck getting through to anyone when you really need them and when you do, they’re not helpful at all!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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The sales experience is excellent and very professional.

The sales experience is excellent and very professional. The support experience for the car technology is also very proactive and thorough. The paperwork part of the process was quick and easy.

The sales experience is excellent and very professional.

The sales experience is excellent and very professional. The support experience for the car technology is also very proactive and thorough. The paperwork part of the process was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best service in Philadelphia, it was a pleasure working

Best service in Philadelphia, it was a pleasure working with Nick Giordano with my service issues

Best service in Philadelphia, it was a pleasure working

Best service in Philadelphia, it was a pleasure working with Nick Giordano with my service issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department with Debbie Schmidt as our service

The service department with Debbie Schmidt as our service leader is excellent We appreciate the positive feedback and prompt response to our customer care needs

The service department with Debbie Schmidt as our service

The service department with Debbie Schmidt as our service leader is excellent We appreciate the positive feedback and prompt response to our customer care needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Absolutely a tremendous experience from sales to finance

Absolutely a tremendous experience from sales to finance . Sarah Lee was a pleasure to work with . Knowledgeable, pleasant and extremely patient and friendly. This is a top notch dealership in every sense of the word . This is my first purchase there and they have a customer for life .

Absolutely a tremendous experience from sales to finance

Absolutely a tremendous experience from sales to finance . Sarah Lee was a pleasure to work with . Knowledgeable, pleasant and extremely patient and friendly. This is a top notch dealership in every sense of the word . This is my first purchase there and they have a customer for life .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everything is such a fast process.

Everything is such a fast process. The get you in and out quickly! They even attempt to tap out all resources before just asking you to pay an amount.

Everything is such a fast process.

Everything is such a fast process. The get you in and out quickly! They even attempt to tap out all resources before just asking you to pay an amount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 924 reviews