BMW of the Main Line

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4.0
(831 reviews)
Visit BMW of the Main Line
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 578-9010 (888) 578-9010
Used (888) 571-0176 (888) 571-0176
Service (610) 616-4133 (610) 616-4133

Inventory

See all 194 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2016.
BMW of the Main Line in greater Philadelphia is proud to serve Bala Cynwyd the Delaware Valley and the entire Tri-State Area with the newest BMW facility under construction! Our Service Center is now open and has the largest fleet of loaner BMWs in the region! Orcome over and visit us at our temporary showroom at 214 Bala Avenue Bala Cynwyd PA 19004 and test drive your next Ultimate Driving Machine.
State of the Art Service Facility NOW OPEN!

Service center

Phone number (610) 616-4133

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.0
(831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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4.0

Usually l receive great service at Mainline BMW.

Usually l receive great service at Mainline BMW. . Today was not the case. After l was told my vehicle was finished and ready. I waited 0ver 20 minutes and no vehicle. I was then told the person that was to have my car washed went on break, unacceptable especially since I was told 20 minutes prior it was ready. Next thing was my insurance and registration papers were not in my vehicle Ughhh. When l called and inquired about my paperwork, I was told my documents would be emailed to me and the originals would be mailed to me. I was sent only my registration card but no insurance card (smh). Not my best experience at mainline BMW.

4.0

Usually l receive great service at Mainline BMW.

Usually l receive great service at Mainline BMW. . Today was not the case. After l was told my vehicle was finished and ready. I waited 0ver 20 minutes and no vehicle. I was then told the person that was to have my car washed went on break, unacceptable especially since I was told 20 minutes prior it was ready. Next thing was my insurance and registration papers were not in my vehicle Ughhh. When l called and inquired about my paperwork, I was told my documents would be emailed to me and the originals would be mailed to me. I was sent only my registration card but no insurance card (smh). Not my best experience at mainline BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Knowledgeable sales person, Pete, was quickly able to

Knowledgeable sales person, Pete, was quickly able to point me to a car that I wanted. The purchase experience, which included learning about service plans and extended warranties, was satisfying. Very professional from start to finish.

5.0

Knowledgeable sales person, Pete, was quickly able to

Knowledgeable sales person, Pete, was quickly able to point me to a car that I wanted. The purchase experience, which included learning about service plans and extended warranties, was satisfying. Very professional from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2.0

Purchase went smoothly and quickly , but two accessories

Purchase went smoothly and quickly , but two accessories promised 3 weeks ago still not received. I contacted sales rep to get status of accessories, but no response.

2.0

Purchase went smoothly and quickly , but two accessories

Purchase went smoothly and quickly , but two accessories promised 3 weeks ago still not received. I contacted sales rep to get status of accessories, but no response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Service representative was very understanding & provided

Service representative was very understanding & provided outstanding service ensuring ; car was repaired to my satisfaction ,

5.0

Service representative was very understanding & provided

Service representative was very understanding & provided outstanding service ensuring ; car was repaired to my satisfaction ,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

This dealership's staff are always polite and

This dealership's staff are always polite and well-trained. I've found, over many years, that service is provided on time and competently. My service contact, Rony, has been very good about communicating with me from the start to the finish of a planned service event.

5.0

This dealership's staff are always polite and

This dealership's staff are always polite and well-trained. I've found, over many years, that service is provided on time and competently. My service contact, Rony, has been very good about communicating with me from the start to the finish of a planned service event.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Great service.

Great service. Very knowledgeable with all the available parts. Cool place to hang out if you wait for service

5.0

Great service.

Great service. Very knowledgeable with all the available parts. Cool place to hang out if you wait for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Service accommodated me and squeezed my broken sunroof

Service accommodated me and squeezed my broken sunroof out not their schedule- very appreciative of their efforts

5.0

Service accommodated me and squeezed my broken sunroof

Service accommodated me and squeezed my broken sunroof out not their schedule- very appreciative of their efforts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Service was quick and efficient.

Service was quick and efficient. Communication through text messaging works seamlessly and the car was washed and ready when we came to pick up.

5.0

Service was quick and efficient.

Service was quick and efficient. Communication through text messaging works seamlessly and the car was washed and ready when we came to pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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4.0

Staff was very nice.

Staff was very nice. Nice facility. Pointed out issues that should have been addressed before I bought the car one month ago from a different dealer. “Sunroof drain cleaning” was very pricey for a procedure that probably took 5 minutes. Sloppy car wash. This place is closest to my home, so if I keep the car, I’ll likely be back.

4.0

Staff was very nice.

Staff was very nice. Nice facility. Pointed out issues that should have been addressed before I bought the car one month ago from a different dealer. “Sunroof drain cleaning” was very pricey for a procedure that probably took 5 minutes. Sloppy car wash. This place is closest to my home, so if I keep the car, I’ll likely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

I do not like buying cars-- the last time I had done so

I do not like buying cars-- the last time I had done so was literally 25 years ago. I purchase them for cash, and then drive them until the wheels fall off. I also had never considered purchasing a used car before. However, car prices have sky-rocketed, and there was a 2019 Subaru Impreza with less than 10,000 miles on it at BMW of the Main Line. I called that morning about the car, which I'd seen advertised, intending just to test drive it. I drove away as its new owner it at the end of the day. The salesperson was Louise, and she was great. Very patient, answered all of my questions, took me for a lengthy test drive, in traffic, on the Schuylkill, on windy and hilly roads. I was certainly not one of their high-end customers, they were not going to be selling me a $100,000 BMW. But I was treated as if I was. There was no high-pressure tactics, they were willing to negotiate the price, and I got the feeling that they know that having a satisfied customer is always good business-- you never know who they will be sending to that company. And by the way, even their original price was at the lower end of what I was seeing for used Imprezas in my area with similar age and mileage. I would highly recommend them!

5.0

I do not like buying cars-- the last time I had done so

I do not like buying cars-- the last time I had done so was literally 25 years ago. I purchase them for cash, and then drive them until the wheels fall off. I also had never considered purchasing a used car before. However, car prices have sky-rocketed, and there was a 2019 Subaru Impreza with less than 10,000 miles on it at BMW of the Main Line. I called that morning about the car, which I'd seen advertised, intending just to test drive it. I drove away as its new owner it at the end of the day. The salesperson was Louise, and she was great. Very patient, answered all of my questions, took me for a lengthy test drive, in traffic, on the Schuylkill, on windy and hilly roads. I was certainly not one of their high-end customers, they were not going to be selling me a $100,000 BMW. But I was treated as if I was. There was no high-pressure tactics, they were willing to negotiate the price, and I got the feeling that they know that having a satisfied customer is always good business-- you never know who they will be sending to that company. And by the way, even their original price was at the lower end of what I was seeing for used Imprezas in my area with similar age and mileage. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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