BMW of the Main Line

The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to... black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!

Just left BMW of the Main Line for yet another Seamless Service Visit! I Applaud them for the Insite in hiring Top Notch service minded Staff. My Service... Agent, Bill Sampson is the reason I am and will always be a loyal BMW of the Main Line Customer! This guy not only "Gets It" he makes each and every client his Priority! I'm in a Successful Service Business and I can honestly say I learn a lot from watching this guy! Kid Glove Customer Service!! And the Car Wash at the End of each Service, Brilliant!! See you Soon, Steven Shuster Philadelphia

I could not have been more happier with my experience at this dealership. I found a pre-owned BMW 328i with low miles and a clean carfax report. It was... a simple buying experience. I did most of the process before I even went to the dealership. This was my first time at this dealership and it was beautiful. Multi level with elevators so I didn't even have to walk up the steps. This was a huge benefit with my bad back and knees. Lastly, the general manager, Joe Serock even came out and said hello. All in all, great experience and I'd recommend this store to anyone I know. Thanks again, Ian

Customer service is horrible, felt I was being undermined the whole time and the service rep was very condensending. My car has never been washed or cleaned... after being serviced and my fluids are never topped off. A voucheror is given for a car wash but it's in the next town over smh.

I wish we had never stepped foot in this dealership. We were interested in the I3 electric car and made the only mistake I have ever made in buying a... car in 30 years. They mislead us on the value of the range extender, the sales rep was late for one appointment and then failed to show up for a second appointment. Why did I buy?-- my wife wanted electric in a bad way, our other car was no longer available--so we were in a time crunch. I know others who are happy with this dealership--but I would not let a friend use them.

Best place to buy a bmw certified car . I live in northeastern pa The prices our high around here so I ck on line and found them . went down and bought... my new bmw car. Great place to deal.

I have never had better care then I received at BMW Main Line. I have had three very stressful situations with my car and every time they put me at ease... and took care of the problem. They even offered to drive me to my house in Delaware to pick up my car or to drop me off. They go above and beyond service. I would definitely recommend this dealership to anyone.

Knew what I wanted. They were helpful and easy to work with. No hard sell, just helpful info. Gave me a great price and completed the deal quickly and... easily. Very positive experience.

I really enjoyed the buying process. They took exceptional care in explaining and answering all my questions. They have kept their word when it comes to... service time and cost of service. Overall if they said it you can believe it.

Carl on the sales team is extremely user friendly. He is knowledgeable, patient, honest and always willing to help. I have purchased two cars through him.... We are so pleased with both purchases.