Piazza Honda of Springfield

Everyone was great, understanding, worked with me with the price I want to be at and got me out of a mess that I was in with another car. To them it's... all about the customers 👍🏻

Adam Kaper is a breath of fresh air in the car selling world. After leaving another car dealership incredibly frustrated and dejected we decided to go... to Honda Piazza, due to their stellar customer relations reputation. Adam far exceeded our expectations. He was kind, knowledgeable, patient, and detailed in his explanation of every facet of the car buying process. Where other salesmen had rushed us, he took his time to ensure we understood everything and got the deal that was perfect for us. We were beyond satisfied with our experience with Adam and would highly recommend him to anyone looking for an upfront and honest car salesman.

I recently bought a 2017 Civic from Honda of Springfield. Frank Crinite was fabulous as usual. The process was quick and easy from start to finish. He... has a customer for life!

We visited almost every dealership on Baltimore Avenue in Springfield. There was only two who had straight up honest salesmen and honda had the good customer... service in addition to good product to fit our needs. Thanks!

Jim Helmig was very friendly, helpful, knowledgeable and ready to go the extra mile. For example, they didn???t have the color in the model I wanted, so... Jim got it from another dealer in the region and had it at Piazza for me the next day! He very patiently explained all the Civic???s features (many of which were new to me as I hadn???t bought a car in several years) and answered all my questions. He even tolerated my limit testing on the test drive and laughed at my jokes. Overall, largely thanks to Jim, the experience was much more pleasant than it might have been, with one reservation. Until you sign for the car, it???s all about how terrific every aspect of the car is. OK, that???s salesmanship. However, after the deal is ostensibly consummated and you???ve put your signature on the purchase, you hear about all that can go wrong with the car and how you need to buy any of upwards of half a dozen or so extended warrantees that can cost you up to a few thousand dollars extra! This, after thinking you were done negotiating a price for the car. I???m not faulting the Finance Manager who presents these options here; this is all about corporate (Piazza? Honda?) policy. It unduly prolongs and adds stress to the purchase process and makes you wonder what good the basic warrantee is these days.

Friendly, fast, easy and excellent customer service. All me questions were answered. All my concerns were taken care of having Frank by my side. Thank... you

I went, as a first time customer, to Frank Crinite to lease a minivan. That whole experience was great-I was treated well, all of my questions were answered,... I was given a fair price and got a gorgeous car. The problem arose eight days later when that brand new minivan was stolen. Frank helped me through the entire process. He communicated with me on weekends and helped me acquire the information I needed for the police. He went above and beyond anything I ever expected and beyond what I think most people in his position would???ve done. My car was never recovered. The next month, I was so happy to go back to Frank at Piazza Honda to get a new minivan. I will always return to him for new cars after this because this experience ended up being much less awful than it would???ve been if he hadn???t been my point person throughout. Thank you, Frank!

I was lucky to get Dan as my salesman at Honda. He was helpful, answered all my questions and was not pushy at all. I left happy with a fairly priced Honda... Civic! ;) Thanks Dan for all your help!

I had great experience at the dealership. Jeff and everyone who helped me that day were very friendly and helpful. I???m very happy with my new car, I... will definitely recommend this dealership to friends and family.

Theo was extremely friendly and patient through the whole process, and he helped make the day go as smooth as could be. Would absolutely recommend to... friends and family interested in a new/used Honda!