Reviews
CPO purchase
We did extensive searching online to locate the vehicle we wanted. Everything was fine once we found the car and communicated with the dealership as to what we found and wanted. Frank S. was great, pulling the car from another dealership location and addressing all our concerns. There are some follow up items still to be addressed but we are confident they will be resolved.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Gary in express service was very nice . Good service Fast
Politeness knowledge of what was being done. Quick Gary is a very nice man. Every time I go their for service it’s good. All employees are nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Follow up was excellent
The car was in for Body repair due to an accident They were thorough and accommodating The work was excellent and i would consider my next Honda purchase at Piazza
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service for a difficult situation
I had an unexpected and embarrassing issue with my car. The Service providers at Piazza Honda were very kind and compassionate when working with me. I felt that my car and myself were very well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the 10th car my family has gotten from Piazza.
Excellent buying experience. They can’t do enough for you. Crinite takes care of everything for you, before and after the sale. Service is great, they follow up after the work is done, take care of you with a loaner car if needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with my last service visit
We came in for an oil change and Asked about an state inspection being done the same day..Kyle was able to make that happen.. Great Experience! Kyle Pritchard (478) was Fantastic!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Express Service
Despite efforts to plug my tire (2 previous visits) I had to take it back. Service was fast and friendly. Thanks for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reprogram keys
This simple process took over three hours to complete totally confused wife as to why it took so long. She informed me that she doesn’t intend to get her Accord serviced at Piazza’s anymore.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
2nd car purchase
This is the second car that I’ve purchased from Piazza Honda in Springfield Pa. Such professionalism... my go to man is Evangelos Vav he’s like family. He is very thorough and his knowledge is exceptional. Everyone was pleasant.. Alex in finance and Theo. Thank you Honda!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
it was great
We had a very pleasant experience and the staff we’re great and very professional, the waiting room was nice and cool with good snacks in the machines
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair