[{"id":613915,"firstName":"Jessie","lastName":"Chau","titleText":"Express Service Advisor","emailTxt":"jchau@glanzmann.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17036,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":559884,"firstName":"Chris","lastName":"Waldron","titleText":"Service Advisor","emailTxt":"cwaldron@glanzmann.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17036/employees/ac5d23a30142.jpg","drDealerId":17036,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":559887,"firstName":"Tyler","lastName":"Beck","titleText":"Express Service 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Manager","emailTxt":"dgeist@glanzmann.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17036/employees/42b128a76008.jpg","drDealerId":17036,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":277189,"firstName":"Phil","lastName":"Han","titleText":"Sales Consultant","emailTxt":"phan@subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17036/employees/49483cb8973c.jpg","drDealerId":17036,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":251715,"firstName":"Vince","lastName":"Hendri","titleText":"Sales 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Manager","emailTxt":"dschuster@glanzmann.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17036/employees/47ec48929216.jpg","drDealerId":17036,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":251719,"firstName":"Rob","lastName":"Shintaku","titleText":"Sales Director","emailTxt":"rshintaku@glanzmann.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17036/employees/0f275868d1de.jpg","drDealerId":17036,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":592749,"firstName":"John","lastName":"Biehl","titleText":"Delivery 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Manager","emailTxt":"keitho@glanzmann.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17036/employees/478ef683a569.jpg","drDealerId":17036,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":320313,"firstName":"Scott","lastName":"Fields","titleText":"Sales Consultant","emailTxt":"sfields@glanzmann.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17036/employees/1c1d433334cf.jpg","drDealerId":17036,"dealerEmpStartDtUtc":"1456790400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":251726,"firstName":"Greg","lastName":"Mourer","titleText":"Internet Business 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Glanzmann Subaru

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Glanzmann Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2016

Glanzmann Subaru, Philadelphia's Premier Subaru Retailer, is located at 95 Old York Rd. in Jenkintown, PA. The team at G

...

lanzmann Subaru understand that it is our customers who have kept us in business for more than 45 years, which is why our dedicated staff is trained to provide 100% customer satisfaction 100% of the time. Our goal is to exceed your expectations both at the time of sale and when servicing throughout your many years of ownership. We promise a fun, easy, no pressure sales process and a quick and convenient service experience. Experience the Glanzmann Difference!.

"Philadelphia's Premier Subaru Retailer"

Service

Oil, Filter Change

$34.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1380 lifetime reviews. Includes reviews of Glanzmann Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 1, 2020

    I had such a wonderful customer service experience at the Glanzmann dealership! I will recommend you to my family and friends. Thank you for you kindness!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we thank you for recommending Glanzman...n Subaru. We appreciate you choosing Glanzmann Subaru & we hope to see you again soon.Sincerely, Jeff Glanzmann


    Worked with:
    Rebecca Geiser

    Delivery Manager

    (5.0) 20 reviews

    David Schuster

    Sales Manager

    (5.0) 18 reviews

    Dana Goodman

    Sales Manager

    (4.8) 54 reviews

    Rebecca Allen

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 31, 2019

    This is my fourth Impreza. I got my car on Saturday December 28,2019. I have nothing but positive wonderful things to say about the three employees who... took me through this process I would highly recommend this dealership due to their exceptional customer service

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shelley, thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of ...our employees were able to assist you successfully. We are glad you enjoyed your car-buying experience with us. Thank you for taking your time & visiting us at Glanzmann Subaru. We hope to see you again soon. Sincerely, Jeff Glanzmann


    Worked with:
    Erick Taing

    Subaru Concierge

    (5.0) 62 reviews

    Vince Hendri

    Sales Consultant

    (5.0) 32 reviews

    John Biehl

    Delivery Manager

    (5.0) 9 reviews

  • June 12, 2018

    TONY WAS AWESOME.HE WAS EXTREMELY ACCOMADATING.HE MADE THE EXPERIENCE EASY.HE EXPLAINED THE PROCESS VERY WELL.HE WENT OUT OF HIS WAY WHEN I HAD A PROBLEM.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    ROSEMARY GILGEN, thank you for the 4 star rating! We are thrilled you had a great experience during your visit with us. Thank you for choosing Glanzma...nn Subaru. Please call or stop by if there is anything we can help you with in the future. Sincerely, Jeff Glanzmann

  • 5.0 out of 5
    December 23, 2019

    Our thanks to the staff of the dealership for the great experience we had recently buying a new Suburu. Most especially, we want to thank Jake who made... every step of the transaction easy for us. He is truly a professional and a wonderful person. His excellent customer service and real kindness make him a stand out.

    5.0 out of 5
    Customer Service
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    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Subaru. I am glad Jake was able to provide for your car-buying experience. He is a superb salesmen. Thank you for choosing... Glanzmann Subaru and please enjoy your new vehicle. Sincerely, Jeff Glanzmann


    Worked with:
    Jake Villierme

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    December 21, 2019

    Just leased an Outback touring and my salesman Ken was great. Easy to talk to, no pressure. Quickly responded to questions. Even after the purchase he... stayed long after closing to go over all the features of the car until I had no more questions. Just a great all around experience.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review as well as the 5-star rating. Thank you for choosing Glanzmann Subaru & congratulations on your new vehicle. We hope to see ...you again soon.Sincerely, Jeff Glanzmann


    Worked with:
    Kenneth Baumbach

    Sales Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    December 21, 2019

    Great guys! Thanks Jessie and Tyler! Took care of the car well and quickly. Thanks for being so courteous and professional. Merry Christmas to you and... a blessed new year!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your support and five star rating. We wish you and your family a Merry Christmas and a Happy New Year. We hope to see you soon and thank... you for choosing Glanzmann Subaru.Sincerely, Jeff Glanzmann


    Worked with:
    Jessie Chau

    Express Service Advisor

    (5.0) 20 reviews

    Tyler Beck

    Express Service Advisor

    (4.9) 123 reviews

  • 5.0 out of 5
    December 21, 2019

    Chris was very helpful in explaining the process to me. He kept me updated to progress and when the car was finished wrapped up the paper work quickly... and got me on my way. Much appreciate his efficient and professional service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Glanzmann Subaru again! Sincerely,... Jeff Glanzmann


    Worked with:
    Chris Waldron

    Service Advisor

    (5.0) 59 reviews

  • 5.0 out of 5
    December 21, 2019

    First time at express service and all went well. Certainly happy to get on my way, especially this time of year. Definitely use again. Thanks very much

    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for choosing Glanzmann Subaru for all of your vehicle needs. We look forward to working with you again. Safe travels.Sincerely, Jeff Glanzma...nn


    Worked with:
    Jessie Chau

    Express Service Advisor

    (5.0) 20 reviews

  • 5.0 out of 5
    December 21, 2019

    Awesome and quick service always They are great at keeping you informed of your progress during the visit and are very good with follow up

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your feedback and five star rating. We hope to see you soon and Happy Holidays.Sincerely, Jeff Glanzmann


    Worked with:
    Tyler Beck

    Express Service Advisor

    (4.9) 123 reviews

  • 5.0 out of 5
    December 20, 2019

    I took my car in for a 120,000 mile tune-up. My service adviser Sam Simkins looked at my service record and let me know I didn't need the service because... I already had it. Instead he recommended other services for which my car was due. Thanks for the great service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your service experience to your liking. I am glad Sam ...was able to help you. We appreciate you choosing Glanzmann Subaru and we hope to see you soon. Sincerely, Jeff Glanzmann


    Worked with:
    Sam Simkins

    Service Advisor

    (4.7) 46 reviews

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