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Fred Beans Ford of Langhorne

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (314 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Beans Ford of Langhorne from DealerRater.

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Service appointment

I am not happy with outcome of this service call. However, I LOVE your place and all employees that is why I highly recommend :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Wishing you a great day until the next time we meet.

Car Serviced

My experience was a pleasant one, to say the least. Mark, the tech who service my car, helped me see what needs attention or does not need it. I really appreciate his attention to detail, and his forthrightness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Great service dept, very helpful!........,,,,,,,,,,,,,,,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your feedback, Kevin! Wishing you a great day until the next time we meet.

Amazing place!

Craig was great! He was helpful in explaining everything that was going on with my car, and making sure it was all taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Buying Experience at McCafferty Ford

Jake Fleet and Gerry Green are an asset to McCafferty they did a great job helping with the selection of the vehicle, going over the features and completing the paperwork quickly and professionally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2013 F-150 Service 19August2016

Short notice (on my part) accommodated well by McCafferty Ford service center. I'm still a little 'leery' of oil & filter change service history that has left the underbody guards hanging or dragging from time to time... so, I need to see a track record that the 'little details' consistently are done well... otherwise, quick & efficient service record has been experienced.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ms Bowman

The people are always nice and friendly...service is great not long wait time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear that you were pleased with the service you received here at McCafferty Ford Sales, Nikesha! Take care!

2015 Foed Explorer

everything was done right the first time nad the service writer explained everything that was done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maurice, thank you for writing this fantastic review and giving our dealership such a high star rating! Safe travels!

McCafferty Ford

friendly, professional, and most important, honest

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cheers to the service dept

The sales dept made promises that they couldn't keep but the service dept came thru and made things better. Cheers to the service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear that you had a pleasant experience here at McCafferty Ford Sales, Carl! We hope to see you again soon!