Mike Piazza Honda

I never liked going to car dealers but this was by far the easiest and best experience! Recommend to anyone in need of a deal!

Very friendly service writer's and my cars oil change was done within 45minutes of my arrival! Express service is awesome and I will be back for sure!

After a terrible experience earlier in the week I was apprehensive about attempting to buy again but I decided not to let one bad apple ruin the bunch.... I spoke with Nicole to schedule the test drive and she was very polite and professional. Even called about an hr before my test drive to let me know I would be dealing with a gentleman named Marty. When I arrived, Marty had the vehicle running and it was nice and warm when we got inside. He kept the dialogue going the entire test drive and I could tell this time was going to be different. Marty was very receptive to my wife and two kids giving my older child some crayons and a coloring book and showed my wife around the vehicle very briefly(it was bitter cold out). The paperwork can be (and was) a long and arduous task but Nicole did stop in to check on us to make sure everything was going well(it was) After our trade in appraisal was complete we moved to the main building to take care of financing. Once again, Marty was excellent in staying engaged with myself and my family. Getting a newspaper for me to read and making coffee on separate occasions that to fill the time until we were finally able to meet Jeremy. I thought there was no way we were leaving that day with the car (it was about 930 pm but Jeremy worked magic and not only got me approved but did it in such an expedient and professional manner that I was shell shocked when it was over and we were handed the keys. After my experience earlier in the week I had little faith in the business practices of car dealers but Piazza Honda Langhorne proved that there are still dealers that put their customers satisfaction first, second and third on their priority list. Thank you Nicole, Marty, Jeremy and the rest of the team for making this experience as painless as it could've been and putting a smile on not only mine but my wife and son's faces as we drove off in our Pilot!

I saw a used car on here at this dealer and decided to stop in and take a look at it. I called the dealer, Ryan made sure the car was pulled up for me... and that they were expecting me. The 2016 civic I saw was super clean. Rob was a great salesman, honest and NO GAMES. I couldn’t be happier.

If you have an issue this dealer principle will not stand behind you as a customer ,there people lie thru there teeth to pull you in .They had our vehicle... for three month after an accident and told my wife that she should not make payments on her lease ,when i found this out needless to say I freaked out and ofcourse the dealer as expected would not stand by what they said..Low lifes bottem of the barrel dealership.

Textbook bait and switch. Advertised a great price online, we show up in person to find there’s a non-negotiable $995 “dealer prep fee” on top of that... price, listed no where on their website (even in the fine print). Our salesman even admitted they purposefully advertise lower price to show up in more searches online and that the “dealer prep fee” offsets that. Appreciate the honesty but stand by the price you advertise. All the stereotypes about used car salesmen apply here.

This was the fourth dealer I checked in looking for a certified pre-owned 2016 Accord because it was the farthest from my residence. It should have been... my first. The car was in great condition and Sal was a great salesman. He wasn't pushy and didn't try to give me the hard sell. I think he knew I'd love the car when I drove it. The dealer wasn't terribly willing to negotiate on price, which was fine, they were already the best price within 50 miles. Got me out the door, including tags, title, and registration, under my budget. While I hopefully won't be going back for a car anytime soon, I'd definitely recommend them to anyone looking for a CPO car.

My car needs an omission inspection. The local police already gave me a warning otherwise they will give me a tickets next time he sees me again. I... called Honda to get the appointment but the help desk give me the following week appointment. I was disappointed they can’t accommodate me early. I did call again. if I can drop off service instead. Mike Russo helped and gave me an appointment in 2 days. Mike was very professional and had a good work ethics. He explained very well what needs to be done or any issue about the car . While I’m in the waiting area, I observed Mike talking to other customer. He is very polite, he even seat next to the customer (old man) make sure he understand the type of service needs to be done. He even bow down so that the old man can heard him well. For me as a nurse , that's a humble gesture . Offering a service ride so that the customer can’t wait long. I am happy about the service and to Mike Russo, thank you so much and good job. From now on I’m not using NJ (honda services/ and dealership).

I called to make an appointment for an inspection. I asked for the next day with an early appointment . I was given the 12/22 at 8am. i said that is great... . I told them It would be dropped off the night before . They said use the drop box for the key . I dropped the car off and filled out the envelope and dropped it off. At 11:40 I called to ask if it was done. the woman I spoke to acted like she didn’t know the car was there. She asked who my manager was. I didn’t know. She took my info and said they would call back. They didn’t . At 12:30 I called back . I said I called earlier and no one called back. I again asked if the car was done. I had an 8 am appointment . She said it was a drop off and we have until the end of the day. I said don’t you know what an appointment is ? She said she didn’t like my attitude and hung up on me. I have been with Piazza for years. I have leased maybe 10 cars and my son got his 1st purchase there. I called back to speak to a manager and no one would pick up. I left my name and number and no one called back. This is the 2nd time this has happened. I wasn’t happy the 1st time and was nice about it. I explained when I drop my car off it’s so I don’t have to get up early to drop it off. They said they would’t do it again. they did. I am not happy.

Heard about the express service department at Mike Piazza Honda in Langhorne Pennsylvania. I was told that I can get my oil change if I stop in before... 8 AM and 4 PM....so I stopped in without an appointment and what do you know....I was in and out in under 15 minutes! Awesome! Express Service, at the top of the hill is the place to be for great service!