Reviews
Staff was very friendly and accommodating.
Staff was very friendly and accommodating. I was given an appointment for early morning and was able to drop my car off the evening before. My car was serviced very quickly the next morning. When I went to retrieve my car, I was in and out in less than 5 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great they did what they said they would do.
Great they did what they said they would do. Smooth transaction. The salesman Jessi was great and the paperwork was quickly completed by Danna. Will be back for future vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Alfred, we're happy you found our staff to be so supportive during your experience here at Reedman Toll Auto Group. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
William Teixeira was our salesman he was great!
William Teixeira was our salesman he was great! He had a positive attitude and was very personable. The manager, I think his name was Rob, was patient he explained everything and answered all our questions to help us make the best decision for ourselves.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Reedman Toll Auto Group! Please don't hesitate to reach out to us if there's anything more we can do!
Was a great service experience ?
Was a great service experience ?car was in for inspection & got a call about a concern that I didn?t even mention ?they let me know what was wrong & ordered the part ..service will let me know when it comes in and they will fo the repair ?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
2 hour wait for a oil change !
2 hour wait for a oil change ! Why did the oil change only building / office cease to be. Now I must check in to the service desk for repairs to get a oil change ! A big step backwards for the customer. Not happy.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (215) 757-4961 when you have a chance. Thank you, and we look forward to hearing from you.
Everything was smooth.
Everything was smooth. Great customer service from the sales rep. He explained everything to me about the car and the process. Thank you Reedman Toll
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sasha, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
Went in for a test drive and ended up buying.
Went in for a test drive and ended up buying. Jessica was friendly and professional and explained everything in detail. Same goes for Bryce. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
WORST SERVICE EXPERIENCE EVER!
WORST SERVICE EXPERIENCE EVER! Bought a BRAND NEW RAM 2500 Tradesman in 2022 here. Bought the extended warranty too. Brought it in 4 times for service on the Gas tank in the 1st year of ownership & to this day they can't fix the problem(it clicks off every few seconds when filling the tank at any local gas station). NOW we brought it in for Water pouring in the Dashboard when it rains on passenger side. Brought it in Monday morning, said we needed diagnoses at least by Wednesday night (72hrs). We need to make rental plans so need an estimate. As of Tuesday afternoon they can't diagnose & can't tell us when they can. We told them multiple times the Cowl drain seems clogged & that Ram cares forums says its a problem. They tell us it's not that & that drains are clear. We just got home, put water on the cowl with a hose...guess what, they aren't clear! They are holding water! Also never even touched the cowl...no fingerprints on hood or cowl. They went & charged us $191 for diagnostics... yet they didn't diagnose anything. All they did was pull the glove box out (takes 5min!) And BROKE the string on it we just noticed when we got home. We are going to another shop, escalating this issue with MOPAR. Will NEVER use Reedman Toll again for Purchase or Service. The stress & amount of trips we have made to them for a BRAND NEW TRUCK is unbelievable. •
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Denyse, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (215) 757-4961 and we will do our best to make this better.
Excellent service both on car and customer care.
Excellent service both on car and customer care. Highly recommend the Toll Jeep service people. Have been using them for the past 10 years. I have a 2014 w 190,000 miles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jessica Parent was amazing from start to finish .
Jessica Parent was amazing from start to finish . She was professional, courteous, patient and informative throughout our buying process. My sons birthday was made even more special as she went out of her way to place the red ribbon on his car as we surprised him. Thank you Jessica and the rest of the team .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!