Read reviews that mention:
I won’t be coming here again poor communication I came for a tire rotation and I’m telling your it took me all day from 12 to almost the end of the day.... They didn’t communicate with me had to go and ask them what was wrong. I wished I could give than 0. Never will ever come back here.
Frank made trading in and buying a new vehicle seamless. Listened to what I needed and delivered on everything he promised. Would highly recommend him.... I love my new rav4 and all the help and service Frank Marte gave me.
Matthew Macdonald our sales very helpful . he explain everything in detail. if I have any question , he call us back and explain. I like the service... .
My salesman (Tom Mellon) was the utmost professional during the entire purchase process. From start to finish, I was given bottom line pricing and Tom... made sure the closing process went very smoothly with my purchase of my Camry on the 4th of July. Sending my wife back to Tom to purchase a new car once her lease is up.
Frank was very helpful and knowledgeable about the cars that we were interested in. He was easy to talk to and never felt that he was pressuring us... at all, which was very important to us.
My salesman Jeff Madison was absolutely top notch, no nonsense and no BS. I went to two other Toyota dealers on this day and walked out due to staff incompetence,... I came in and told Jeff the kind of person I am and would not stand for any BS and he was right onboard with me. The process was great and would highly recommend this dealership and Jeff in particular to purchase a new car, I will be sending family member to Jeff for their new cars/trucks.
The leasing experience I had there was awful. Hidden fees and costs that Chris Colon told after I signed the lease and not before. I leased a 2020 corolla... se that ended costs me more than I signed up for. Anyone Who is buying or leasing there should stay away and go to Honda instead. Stay away
Ozzy Hamad was our salesman. He was professional and knowledgeable and made it a pleasant experience. I would definitely recommend him to anyone thinking... of buying or leasing a vehicle.
The service department does not stand behind their work. 2016 Toyota Camry with 20k miles was driven into water. An insurance claim was made and the... dealership said it needed a new short block. The work was done and within 600 miles the upper engine was making noise. Metal shavings were founding the oil. Team Toyota does not want to take responsibility for an engine with 20k miles on it going bad within 600 miles of them working not it. Either they made error in replacing parts or failed to correctly diagnose the problem. The reason the get to stars is because they were professional and polite while denying any responsibility.
Very poor treatment today.was supposed to meet with manager Rob mcginley today...must have been too busy for me.He didnt look very busy kicked back in... his chair in his office laughing with another employee...after meeting with a different salesperson with very little expierience and 2 hours later after paperwork that was done prior to me getting there ,we couldnt reach an agreement.it happens but was a huge waste of time .salesman walks me to mcginleys office to let him know i was leaving.he flung his arm at me and mumbled something..guy never even got up to say hello .Take your money somewhere else where they appreciate their customers.i purchased 9 vehicles there.and will not go back again..stay away