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Colonial Nissan Inc.

(1,313 reviews)
Visit Colonial Nissan Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 857-9781 (877) 857-9781
Used (877) 882-5421 (877) 882-5421
Service (877) 374-7038 (877) 374-7038

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Nissan Inc. from DealerRater.

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Inspection

Had my vehicle inspected while I waited,. It took about 2 hours. Also, got oil changed, and a new cabin air filter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Consumer

My car was serviced for an oil change and tire rotation. The service agent explained in detail what was performed, tire treads and when I would need to replace tires; and all service points checked on my vehicle. The service office is consumer friendly and the staff as usual is courteous and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Treated terribly, will never go back

I went there trying to buy a used vehicle. My family has an extent background in the car industry so I know how this works but the sales person I spoke with was very unprofessional and insulting. He started off by lying right to my face about what I could and could not do. He became very nervous when I caught him in the middle of his scheme. He then tried to change the subject and talk about something else (He didn't know but I specialized in this). He started to go off on another reason I couldn't purchase a car. When I corrected him again he became very defensive and basically got me out of his office because he knew he was wrong. He obviously doesn't get caught off guard very often. His name is Guy and yes he may play the part very well but remember it's his job to play people. I would never recommend him to anyone because of how unprofessional his behavior was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Inspection

Staff and service are great. They explained everything in detail and did not try to sell me services I did not need. I have always had a positive experience with service at Colonial Nisssn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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very pleaded

Was very pleased and satisfied with my tech John. He is very knowledgeable and a pleasure to speak with. Answered all my questions about my car. Will request him only to check my car...if he is unavailable would reschedule until he is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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S. Grieves

I always have a great experience here. The staff is always friendly and courteous and they always go over my services with me. I ups recommend buying a car and having your car serviced here. They're excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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good job guys

never had any trouble with this dealership they stand behind their work and prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Colonial Nissan is the place to go!

I've been using Colonial Nissan in Feasterville, Pa for a few years now and have been extremely satisfied. They are efficient and friendly. Their waiting facilities are very customer oriented and comfortable. It's always a pleasure to go there for service or to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Dealership

Vehicle was in for service. Battery was replaced, brakes were done, tires were rotated and aligned. Service as performed was excellent, done by experienced technicians.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

I always have a great experience at Colonial Nissan. Especially due to my experience with my service rep, Bill Rose. He is always professional, attentive and knowledgeable about my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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