New 866-413-5309 Dealer Website
Used 866-413-5317 Email Dealer
Service 866-378-7712

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 7:30 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 7:30 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.9
Average based on 434 reviews.
  • great organzation

    I had a great experience with the whole Faulkner organization especially with my salesman Don Friel. When I first walked in to their brand new use...

    Dealer Response

    Hi Jim! We are pleased to hear of your experience with Don, Ashley, Chris and Maryland. Customer service and professionalism are of great importan...


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    I had a great experience with the whole Faulkner organization especially with my salesman Don Friel. When I first walked in to their brand new used car sales building Don was very friendly and down to earth, explained my options and the price of the car. I left and with talking to my Wife we decided to make an offer on a 2014 Terrain. I stopped back to see Don and we negotiated a price as two friends would talk about a price, not like a salesman and buyer, no pressure at all! After agreeing on a price it was late (4:00) and my wife was not with me. So we agreed to pick it up the next day and Don had it detailed, oil changed, tires rotated and almost full tank of gas. the next day we came in and where meet by a team of three people, Ashley, Chris and Maryland to handle the paper work and explain all my options on warranty and other options like extending the factory warranty, financing and what all the papers that needed signing where, not just putting them in front of you and asking you to sign. If I had to rate this whole experience from 1 to 10, I would give it an 11.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Jim! We are pleased to hear of your experience with Don, Ashley, Chris and Maryland. Customer service and professionalism are of great importance to us, and we are happy you were well taken care of in your dealings at Faulkner Buick GMC. Congratulations on your 2014 Terrain. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything else we can do for you.


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  • Don't live up to warranty

    These people will not live up to the warranty and word it to confuse the buyer.shop somewhere else

    Dealer Response

    Thank you for leaving this feedback. We're sorry to hear about your negative experience. We'd appreciate the chance to discuss this with you in de...


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    These people will not live up to the warranty and word it to confuse the buyer.shop somewhere else

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this feedback. We're sorry to hear about your negative experience. We'd appreciate the chance to discuss this with you in detail. Please contact our general manager at (267) 984-4658 so we can find out exactly what happened.


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  • steve camuccio is the #1 asset

    steve camuccio is the reason that i will always recommend others and keep returning to your dealership


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    steve camuccio is the reason that i will always recommend others and keep returning to your dealership

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2007

Faulkner has been the satisfaction leader since 1932. To continue to earn your business, we always, Treat you the way YOU wish to be treated. Help find you the vehicle you will LOVE to drive. Make it EASY for you to get all the information you need. And make that vehicle fit COMFORTABLY in your budget. To ensure our continued success as a satisfaction leader, Faulkner Buick GMC now offers the Faulkner Advantage! Your vehicle comes with FREE maintenance for 3 years, car washes for life and a best-value guarantee.

"Faulkner...To Be Sure"