Faulkner Buick GMC

This dealership lies and tried to make me pay PA and NJ sales tax (both)

Confirmed Sequoia was for sale night before, next day after I was in contact with sales person at 8 am, we exchanged information, I informed sales person I was headed to dealership from Pittsburgh to buy sequoia, she said safe travels. An hour and a half into the drive I got a call indicating the sequoia was sold!!

Called the dealership about a used car that they had online for about a month. Was told the vehicle was available. Set an appointment, salesman called back when we were on our way and told us that the vehicle could not be seen that day due to it being not ready to be seen. I told him we were on our way, but that didn't matter. He told us it wouldn't be ready for 48 hours. After sitting there a month, you would think it would be ready. If not, Don't advertise it. Terrible service. We bought another car the same day from a different dealership. They lost a sale, a customer and any positive future referral.

Every experience I have had with Faulkner Buick GMC, in their service department, has been exceptional. I would say that Dave Malinowski continues to go above and beyond the call of duty. He understands the issues, and he communicates and updates you with the progress. I would highly recommend Faulkner!

They are terrible dealership they lie to me say one thing and they do the waste of your time go somewhere else that will treat you right

Went into Faulkner Buick GMC in Trevose yesterday. Told the sales person exactly what we were looking for and what our max price point was. He showed us a truck that was 11K over our max price and every time I kept saying I told you our max price he kept telling me not to worry that he was going to discuss it with his manager. So we took the truck out for a test drive. The truck was littered with trash and the sales person says ohh...don't worry about that our manager was driving this truck and that is just his trash. Really???? We decide we like the truck and go back in thinking that he was going to go down in price because every time I brought up the price point I was told not to worry. What a waste of our time this was!!!! Hey Troy....the right thing to do would have been to tell us there is nothing in your fleet within our price and that you would be on the lookout for when something comes in and not to show us a truck that you knew was 11K over our max budget!!!!

Went into Faulkner Buick GMC in Trevose yesterday. Told the sales person exactly what we were looking for and what our max price point was. He showed us a truck that was 11K over our max price and every time I kept saying I told you our max price he kept telling me not to worry that he was going to discuss it with his manager. So we took the truck out for a test drive. The truck was littered with trash and the sales person says ohh...don't worry about that our manager was driving this truck and that is just his trash. Really???? We decide we like the truck and go back in thinking that he was going to go down in price because every time I brought up the price point I was told not to worry. What a waste of our time this was!!!! Hey Troy....the right thing to do would have been to tell us there is nothing in your fleet within our price and that you would be on the lookout for when something comes in and not to show us a truck that you knew was 11K over our max budget!!!!

Would not trust them, tried to buy a Buick TourX and they said that do not accept out of state credit unions. So that means they do not accept Navy Federal or Pentagon Federal. Really what they were saying is " we won't be able to manipulate the APR if you use a credit union and we're pretty sure we can sell the car to someone else". I've worked in car sales for a couple years in the past and I knew when they said that they cannot except out of state credit unions, that was a huge lie. They can but were not going to. I promise this place hold points like crazy. I'd go elsewhere if possible.

Marc Handelsman was very helpful. At first I didn’t think I was able to get approved but his team and him helped me get approved and I was content. Love the service and will recommend anyone to go if they need a car. Thanks !

Went to the dealer to purchase 2018 Sierra 1500 sle. Was real polite to me until it was time to neogaite a price. DID NOT BUDGE AT ALL!!! You either pay what there asking for or wont sell at all. If your looking for a deal on a car dont go here!!