Reviews
The service team at Thomas Chevrolet Media is hands down
The service team at Thomas Chevrolet Media is hands down and by far the best group of folks to work with!! They do, in fact, work with you, by explaining in detail what the issue is, in terms you understand, and how they are going to fix the problem and make your vehicle right!! Now that's a big thing in my book! The team at Thomas include you in the process and keep you informed of the what's, why's, and how's in a way that you personally feel as though you are part of the Team as well!! It's a very refreshing experience and these are the finest service folks around! Bottom line? They care. And it shows!! Thank you to the A+ service Team at Thomas Chevrolet Media!!
The service team at Thomas Chevrolet Media is hands down
The service team at Thomas Chevrolet Media is hands down and by far the best group of folks to work with!! They do, in fact, work with you, by explaining in detail what the issue is, in terms you understand, and how they are going to fix the problem and make your vehicle right!! Now that's a big thing in my book! The team at Thomas include you in the process and keep you informed of the what's, why's, and how's in a way that you personally feel as though you are part of the Team as well!! It's a very refreshing experience and these are the finest service folks around! Bottom line? They care. And it shows!! Thank you to the A+ service Team at Thomas Chevrolet Media!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your wonderful review, Mark! We're thrilled to hear that you had such a positive experience with our service team at Thomas Chevrolet. It's our goal to keep our customers informed and involved in the process, and we're glad that you felt like part of the team. Your kind words about our commitment to care and communication truly mean a lot to us. We look forward to serving you again in the future! The Thomas Chevrolet Team
Thomas Chevrolet in Media, PA.
I had my 2000 Monte Carlo fixed at Thomas Chevrolet in Media, Pennsylvania. They do a good job. It took 3 months to get a new transmission. When I got the car back the ?check Engine light? comes on occasionally. And sometimes in the morning the car doesn?t want to start right away.
Thomas Chevrolet in Media, PA.
I had my 2000 Monte Carlo fixed at Thomas Chevrolet in Media, Pennsylvania. They do a good job. It took 3 months to get a new transmission. When I got the car back the ?check Engine light? comes on occasionally. And sometimes in the morning the car doesn?t want to start right away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am sad to hear that your vehicle's needs may not have been not met during your recent visit with us, Donald. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, George Davidheiser George@thomaschevy.com
Fantastic Service
Fantastic? best service in BBC any dealership I have ever used.
Fantastic Service
Fantastic? best service in BBC any dealership I have ever used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nicole, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, George Davidheiser George@thomaschevy.com
Service Review
Outstanding customer service! The service team was very professional and knowledgeable about my vehicle and it's history with solid advice! Very pleased with the entire experience! Thank you!!
Service Review
Outstanding customer service! The service team was very professional and knowledgeable about my vehicle and it's history with solid advice! Very pleased with the entire experience! Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mark, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Thomas Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, George Davidheiser George@thomaschevy.com
Service
Thomas Chevrolet is been the best dealership around! They're fast, efficient, knowledgeable, and beyond helpful and accommodating!
Service
Thomas Chevrolet is been the best dealership around! They're fast, efficient, knowledgeable, and beyond helpful and accommodating!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I can’t thank you enough for writing this awesome review for our dealership, Jessica! It was a pleasure to help you, and I look forward to doing so again. Sincerely, George Davidheiser George@thomaschevy.com
Mrs. Barbara
Mrs .Barbara basically lied to me over the phone about fixing the damage done to my car from one of her guys that works in the shop ....She had no consideration or compassion for the situation.I work hard for my money to buy the car I want ,I work hard to keep my car up to date far as maintenance/detailing just to go to the shop and have my car damaged at the shop .....FYI stay away from the Chevy dealership by granted run mall ....Mrs.baraba should be fired ....my 2 aunts nephew and uncle will stop coming to your place of business...we do everything has a famliy ....
Mrs. Barbara
Mrs .Barbara basically lied to me over the phone about fixing the damage done to my car from one of her guys that works in the shop ....She had no consideration or compassion for the situation.I work hard for my money to buy the car I want ,I work hard to keep my car up to date far as maintenance/detailing just to go to the shop and have my car damaged at the shop .....FYI stay away from the Chevy dealership by granted run mall ....Mrs.baraba should be fired ....my 2 aunts nephew and uncle will stop coming to your place of business...we do everything has a famliy ....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Ali. Here at Thomas Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with a member of our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon and working towards a positive resolution. Sincerely, George Davidheiser George@thomaschevy.com
Great dealer
Recently purchased a new car, they made it simple & easy. Returned for service, fast , easy, explained everything done. Clean, professional shop & staff. Would absolutely use their services & wouldn?t hesitate to buy a new car there !!!!
Great dealer
Recently purchased a new car, they made it simple & easy. Returned for service, fast , easy, explained everything done. Clean, professional shop & staff. Would absolutely use their services & wouldn?t hesitate to buy a new car there !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Chris Ercolani – Sales Manager – cercolani@thomaschevy.com
Thomas Chevrolet Review!
Service and repairs are always done on time and correctly!
Thomas Chevrolet Review!
Service and repairs are always done on time and correctly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are delighted to hear that you had a positive experience with us, Rosemary. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, George Davidheiser George@thomaschevy.com
Always Great
So friendly and quick! Always easy to schedule service and I?m in and out!
Always Great
So friendly and quick! Always easy to schedule service and I?m in and out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dominique, thank you for your kind words. We feel our service department is what makes Thomas Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, George Davidheiser George@thomaschevy.com
Thomas Chevrolet Media, Pennsylvania
I had my fog lights installed and I am very pleased with the service. I noticed that the lights seem dimmer at night then I tested my fog lights and they had burned out. Now with the newly installed lights night driving is so much better. Very happy with the service.
Thomas Chevrolet Media, Pennsylvania
I had my fog lights installed and I am very pleased with the service. I noticed that the lights seem dimmer at night then I tested my fog lights and they had burned out. Now with the newly installed lights night driving is so much better. Very happy with the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, George Davidheiser George@thomaschevy.com